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6-Day Grand East Coast Tour From New York City: Philade
Divina
Feb 04, 2015
 
Q:
Is the payment only by credit card? If the tour were not confirmed will you refund the full amount? Is there any incident that the tour got cancelled?
QnA
View answers (1)
A:
| 2015-02-04 09:05:14
Dear Divina: Thanks for your interest in Tours4Fun! We have many payment options for your convenience: 1)Credit Card Visa, MasterCard, Discover 2) PayPal 3) Wire Transfer* When wiring money, please include the wire transfer fee. We will not issue your e-ticket should there be any difference in the amount due. 4) Money Order / Cashier’s Check/Traveler’s Check* Payable to: Tours4Fun Mail to: 24 West Saint Joseph St, Arcadia, CA 91007, USA 5) Cash Deposit Bank information will be sent to you after we receive your reservation. Also if you are booking the urgent order, we recommend you pay the cost by Credit Card or PayPal. And if your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. There are several cases that would affect our tour arrangements: 1)Extreme weather 2)Irresistible natural disasters 3)Other unexpected conditions If you need more information about Cancellation/Refund Policy, please click here: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Judy Customer Service Rep
3-Day Bus Tour to Washington D.C., Philadelphia, Niagar
Thuy
Jan 28, 2015
 
Q:
I plan to travel from 13 Feb - 15Feb 2015. What if the weather at that time is bad (still heavy snow) and your tour cannot run, what is your refund policy?
QnA
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A:
| 2015-01-28 06:15:35
Dear Thuy, Thank you for your inquiry. Usually, if we decide to cancel the tour due to the bad weather, customers can choose to reschedule the tour with another date, or have the full refund. If there is anything to update, we will always notify our customers in advance. Best Regards, Blaire Customer Service Rep
Grand Tour of Los Angeles" target="_blank">3-Day San Francisco & Yosemite Tour From LA" target="_blank">9-Day West Coast Tour: Grand Canyon, Antelope Canyon, S
Sara
Nov 18, 2014
 
Q:
Due to the high season,I need to book airplane ticket before the tour,it may be fully booked .(ticket not refund) Pls. check tour code 2-5992 on 27th Dec 2014. Could you make tour code2-5992 that date? If it's not much passenger? My group have 4 persons. And this tour start from SFO airport . Do I meet guide only terminal 2? I'm afraid exit terminal 1. Thanks in advanced Sara
QnA
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A:
| 2014-11-18 08:59:49
Dear Sara, Currently tour 2-5992 is available to book. Usually we will need 1 or 2 business days to process your booking before we can formally confirm your space on the tour. We advise you book the tour as soon as you are decided on your dates, and wait for your tour reservation's confirmation before arranging any airfare in line with the tour package. Regretfully we will not be able to pick you up at terminal 1, please meet the tour guide at the Information Center of Terminal 2 in SFO. Best Regards, Enny Customer Service Rep
3-Day Las Vegas & Grand Canyon Tour From Los Angeles**S
Halbert
Nov 04, 2014
 
Q:
Hi, I plan to join this tour on 29 Nov. Is it available? In fact I'm not quite sure the stay in West Grand Canyon will be affected if there is snowy weather. If this is the case, is it going to refund or change to other tour? Thanks a lot for your kind response
QnA
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A:
| 2014-11-04 15:40:04
Dear Halbert, Thanks for your inquiry. We still have seats available for the tour's departure on 11/29. Options for a change or a refund will be offered in the very rare case that a departure is canceled due to weather. Place your reservation in soon to secure your space on the tour's November 29th departure. Best Regards, Emma Customer Service Rep
8-Day Los Angeles, Disneyland/San Diego, Universal Stud
Mei
Oct 26, 2014
 
Q:
Do you run this tour on 19 nov 2014? If we make payment and trip unsuccessful, How are we refund if we pay by paypal or credit card?
QnA
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A:
| 2014-10-26 16:01:55
Dear Mei, Currently, the 19th of November is available for booking. If you make payment by credit card, the refund will be processed to the same credit card. All refunds for reservations paid by Wire Transfer, Money Order/Traveler's Check/Cashier's Check, Cash Deposit will refunded in the method of PayPal or Check. Best Regards, Tim Customer Service Rep
1-Day Niagara Falls Tour & Flight from New York**Roundt
Jenny
Sep 06, 2014
 
Q:
Hello, I am very interested in booking this day tour to Niagara from NYC for myself and my husband and 2 children (ages 9 and 12). We are traveling from Australia and we only have 6 days in NYC, so not a lot of options to re-schedule if trip has to be cancelled, so I would like to be sure that we could get a refund if this occurred. Also, what type of aircraft/which company operates the flight? Thanks for your time, Jenny
QnA
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A:
| 2014-09-06 07:54:17
Dear Jenny, Firstly, if we can not confirm your tour date, we will fully refund you for the paid amount. If this tour were to be cancelled, it would be due to unforeseen circumstances, such as weather conditions. If this should occur, we will fully refund you. We will inform you in advance if this should take place . Best Regards, Jeccy Customer Service Rep
3-Day Yosemite National Park Tour**Yosemite Valley Lodg
Rong Song
Aug 02, 2014
 
Q:
Hi, I would like to take "3-Day Yosemite National Park Tour (Overnight Inside/Outside The Park)" with "Park lodge - inside the park" upgrade from Aug 16 - Aug 18. I would like to know whether this selected lodging option is available for this particular period? If not and I dont want other alternative lodging option, can I get full refund? second question, if I stay in SFO airport area, can you arrange to pick up or there is addtional charge? All your help will be greatly appreciated!
QnA
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A:
| 2014-08-02 15:13:12
Dear Rong Song, You are welcomed to select the lodging option you specified for the dates Aug 16-Aug 28th. Please keep in mind, the accommodation selection is subject to availability at the time we receive your booking. Should this lodging option not be available, we will update you accordingly and then you can decide to proceed with your booking or not. Currently, direct SFO airport pick-up is not available, however you may obtain complimentary pick-up and drop-off. (Please remark your hotel location in the comments column when booking) Best Regards, Tiffany Customer Service Rep
1-Day Niagara Falls Tour & Flight from New York**Roundt
Anne-Louise
Jul 25, 2014
 
Q:
Hi, we are probably going to book and pay for our adult family of 7. Before I do this.. What happens if the weather prohibits travel on the day we choose in December? We're travelling from Australia so will have limited time and won't be able to change the date. Are refunds given if the day is cancelled? Regards AL
QnA
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A:
| 2014-07-25 09:17:34
Dear Anne-Louise, If the tour has to be cancelled due to weather or any events beyond control, we can offer reschedule or full refund. Thanks. Best Regards, Molly Customer Service Rep
Displaying 101 to 110 (of 230 Questions) Result Page :