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Displaying 131 to 140 (of 230 Questions) Result Page :
1-Day Niagara Falls Tour & Flight from New York**Roundt
Peter R
Jun 24, 2013
 
Q:
We (4 of us) are looking to do your 1 day tour on December 28 2013. If the weather conditions are extreme preventing the required flights on that day will we get a full refund as its unlikely we could reschedule due to limited time? Your advice would be appreciated. Thanks Peter R
QnA
View answers (1)
A:
| 2013-06-24 20:33:31

Dear Customer,

If we cancel your entire tour and you cannot take the tour at a later date, we will gladly offer you a refund.

Best Regards,
Samantha
Customer Service Rep

Grand Canyon Airplane and Bus Skywalk Indian Adventure
Krister Nyman
Jun 07, 2013
 
Q:
We´re only going to be in Las Vegas for a few days. What if we book a tour with you that has to be cancelled due to weather and we can not go another day? Will we get a 100% refund? Also, I can see differing answers in previous Q&A´s on whether there will be any surcharges on top of the tour fee. Please confirm there will be no surcharges such as fuel, processing fees etc.
QnA
View answers (1)
A:
| 2013-06-11 16:34:22

Dear Customer,

If we cancel your entire tour and you cannot take the tour at a later date, we will gladly offer you a refund.

Yes, there is a fuel charge which is already included in the online booking price.

The tour reservation price will include:

  • Complimentary flight roundtrip
  • Complimentary hotel pick-up and drop-off (ONLY for the major hotels on Las Vegas Strip)
  • Air-conditioned passenger aircraft
  • Fabulous views of Lake Mead, Hoover Dam, the Colorado River and the Grand Canyon!
  • Bus transfers to scenic overlooks along the rim
  • Skywalk Bridge admission
  • 1 Light Meal
  • Large oversized windows for panoramic views and photos
  • Tour narration in 16 languages
  • Photo opportunities
  • Tour company with a FAA flight certified safety record
  • Commemorative flight certificate available upon request or with purchase of personalized photo
  • Fuel surcharge

The reservation price will not include:

  • All personal expenses
  • Tips & gratuities to motorcoach guide and food servers at mealtime


Best Regards,
Rosa
Customer Service Rep

3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope
Sunyoung
May 18, 2013
 
Q:
I want to book 4th july. Is it confirmed date to travel? When is the confirmed date? (I have booked another journey one time, and they changed the dates, so I had to refund one time. Therefore, I want to know confirmed date before I book if it is possible) Thank you !!!
QnA
View answers (1)
A:
| 2013-05-18 21:12:40

Hi Sunyoung:

We confirm your tour once a reservation has been made.

In order to guarantee the departure date, there has to be sufficient travelers on your specific travel date.

This tour is still available for departure on July 4th, as we are still accepting reservations for this date.

Thank you for your inquiry.

Rosie
- Customer Service Rep.
www.tours4fun.com

6-Day East Coast Tour From New York: Philadelphia, D.C.
RAMESH BITRA
May 15, 2013
 
Q:
Hello.. I am planning to take this tour with a friend and shall be paying for 2 of us.. But there is equal possibility of my friend not coming.. In such case, do I still get charged for 2 or do I get some refund ?
QnA
View answers (1)
A:
| 2013-05-15 16:30:51

Hi RAMESH BITRA:

Please follow the link below for more information on our cancellation policy:

https://www.tours4fun.com/cancellation-and-refund-policy.html

I can suggest you to book your tour once you are sure if your friend will attend the tour or not.

Thank you for your inquiry.

Jane
- Customer Service Rep.
www.tours4fun.com

11-Day Italy, Switzerland, and France Tour**from Paris
Soan Liem
May 09, 2013
 
Q:
If I book the tour, and until the date of the tour, only two of us, where's no body join the tour, is the tour still running? and how about the tour cancell ? and do we get back the refund in full amount? and when do we get the information if it is cancell ? how long the duration between we book until the payment? Thank you
QnA
View answers (1)
A:
| 2013-05-09 15:40:19

Hi Soan Liem:

The tours offer limited departure dates per year, and have historically all departed as scheduled.  In the case that the tour is canceled by the tour operator for whatever reason you will immediately be notified with a rescheduling or refund option made available.

The full amount is pre payable to allow us to hold seats for a reservation for this tour.

Thank you for your inquiry.

Jane
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Skywalk Express Helicopter and Boat Tour
Clara
Apr 25, 2013
 
Q:
If the helicopter trip is cancelled due to poor weather, will I be able to join a bus tour instead on the same day or next day as well as being refunded the price difference? What is the chance that the flight is in late May or early June?
QnA
View answers (1)
A:
| 2013-04-25 21:08:28

Hi Clara:

If your tour was to be cancelled due to bad weather we will advise you of a similar tour and if you wish

to take it and theres a difference in price we will refund the rest of the money back to you.

We have May and June on a daily basis available for booking.

Thank you for your inquiry.
- Customer Service Rep.

Sol
www.tours4fun.com

11-Day Grand Canyon, Las Vegas, Los Angeles, San Franci
Jeanne
Apr 09, 2013
 
Q:
Hi, We're interested to join this tour (Tour Code: 2-4606) on Aug 1, 2013 and would like to know some information as followed: 1. Since we must apply for the U.S VISA first, do we have to pay the fare tour as a FULL PAYMENT or we can pay the DEPOSIT first? - If we can pay the deposit first, how much is that? - Can u send the ITENERARY after we pay the deposit? 2. Do we get the REFUND otherwise of FULL PAYMENT or DEPOSIT, if our U.S visa is denied? 3. Do u provide BREAKFAST in each hotel during the tour? Tq for your kind attention. Cheers, Jeanne
QnA
View answers (1)
A:
| 2013-04-09 18:56:55

Hi Jeanne:

Payment must be received in full in order to process your reservation.

We do not take deposits but you can pay any amount to secure your interest in this tour.

Once payment is received our Cancellation and refund policy goes into effect immediately.

https://www.tours4fun.com/cancellation-and-refund-policy.html

All meals will be your responsibility on the tour.

Our tour packages do not include meal accommodations unless specifically stated.  Meal breaks will be arranged at hotels, various ethnic restaurants, such as International Restaurants, food courts and fast food restaurants. 



Thank you for your inquiry.

Asiyah
- Customer Service Rep.
www.tours4fun.com

8-Day Yellowstone Tour: Antelope Canyon, Mount Rushmore
Sabray Lewis
Mar 17, 2013
 
Q:
To whom it may concern, What is the minimum number of people required to join this tour in order for tour to operate? Is this particular tour always full during the summer time? If this tour does not meet the minimum standards, would the few who booked still be able to go or will we get refunded? Thanks for your reply. Sabray Lewis
QnA
View answers (1)
A:
| 2013-03-18 00:13:24

Hi Sabray Lewis:

Due to the seasonality and popularity of our Yellowstone tours, their offered departures will likely all sell out usually weeks before their departure dates.

If the tour is not able to operate you will get your refund and/or we can offer another tour for you to take.

Thank you for your inquiry.


Jessica-

Customer Service Rep.
www.tours4fun.com

4-Day Bus Tour to Yosemite, Grand Canyon South or West
Jin
Feb 15, 2013
 
Q:
Hello. I will join this tour with my daughter at the end of April. 1) If I cannot make it for the tour, what is the cancellation fee? 2) when do I have to cancel it to get 100% refund? 3) When we return to San Francisco, can you give us a ride to the airport? 4) My daugher is 8 years old. The price will be applied same as adult?
QnA
View answers (1)
A:
| 2013-02-15 23:11:52

Hi Jin:

1) If you decide to cancel your tour within 7-days of departure, the cancellation fee is of 100%, you would receive no refund.

Please refer to our cancellation policy on the following link:

https://www.tours4fun.com/cancellation-and-refund-policy.html

2) This tour does not offer airport transfers.

You would need to find your own transportation from the drop-off location to the airport.

The drop-off locations are the same as the pick-up locations offered out of San Francisco and the general surrounding area.

4) There is no child price for this tour.

As long as there are two passengers traveling in the same room, the price per passenger (regardless of age) is of $288.

Thank you for your inquiry.

Rosie
- Customer Service Rep.
www.tours4fun.com

4-Day Bus Tour to Grand Canyon, San Francisco from Las
Solina Sam
Feb 02, 2013
 
Q:
What would the price for quads be if we book our own accommodation? I'm interested because we have already booked accommodation in LV and cannot get a refund if we cancel. Many thanks.
QnA
View answers (1)
A:
| 2013-02-02 18:50:36

Hi Solina Sam:

Unfortunately, we cannot separate the hotel accommodations from the tour package price.

The hotel accommodations are made as group bookings, and we can offer you a low price on the tour because of the discounts we receive for making a group booking.

The price of the tour only includes the bus transportation and hotel accommodations.

Please refer to the pricing tab for what the package includes/excludes:

https://www.tours4fun.com/4-day-las-vegas-grand-canyon-san-francisco-bus-tour.html#pid-2330/tab-pricing/

Thank you for your inquiry.

Rosie
- Customer Service Rep.
www.tours4fun.com

Displaying 131 to 140 (of 230 Questions) Result Page :