On every journey, we’re here.

Whether you’re planning your next trip or already on the road, you can reach us anytime for tour advice, order help, departure questions, and after-trip support.

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  • 20+ years of service
  • 3.5M+ travelers served
  • 24/7 customer support
Choose the easiest way to talk to us
No bots sending you in circles and no need to explain everything twice. Our travel consultants will listen first, then help you sort it out.
  • icon Need a quick answer?

    Start a live chat and one of our travel consultants will respond as soon as possible.

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    Online every day · 24/7 support
  • icon Need help right away?

    If your departure is close or you’re already traveling, calling us is the fastest way and we’ll prioritize urgent issues.

    U.S. 1-866-933-7368
    International 1-626-389-8668
  • icon No rush? Tell us in detail.

    Send us the full situation along with your order number, and our team will usually reply within one business day.

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    [email protected]
Frequently Asked Questions
FAQs are organized into cards to help you quickly find answers matching your situation.
  • How do I book a tour online with Tours4fun? Does Tours4fun accept reservations by phone?

    Select your tour and travel date, enter traveler and contact information, and proceed to payment. Creating an account allows you to track your booking and earn reward points. After payment, you will receive a confirmation email. All reservations are placed online for accuracy and security. If you encounter difficulties, you may provide your information by phone, email, or live chat, and our team will assist you.

  • Why can’t I see my booking in my Tours4fun account?

    If you booked without logging in (guest checkout), your reservation may not automatically appear in your account. You can link the booking using your reservation number or contact customer support for assistance.

  • What payment methods does Tours4fun accept?

    Tours4fun accepts major credit cards, PayPal, and selected offline payment methods, including Zelle, E-Transfer (Interac for CAD payments), bank wire transfer, cash deposit, check, and in-person payment at our Los Angeles office. Zelle and E-Transfer payments qualify for an additional 1% discount. Please send your payment confirmation and reservation number for offline payments.

  • Can I change or cancel my Tours4fun reservation?

    Changes and cancellations may be allowed depending on the tour and timing. Fees and refund eligibility are determined by the cancellation policy listed on the tour’s product page. Please contact us as soon as possible if your plans change.

  • Can I get a refund if I leave the tour early?

    If you voluntarily leave a tour early, refunds for the unused portion are generally not available. Please review the cancellation policy before booking.

  • Why do I need to submit a Card Billing Acknowledgement Form?

    Some bookings require additional verification, such as high-value transactions or cases where the cardholder is not traveling. This step helps prevent unauthorized charges and protects your payment security.

Our Offices
Teams in the U.S. and China work across time zones to support travelers around the world.
  • US U.S. Los Angeles
    Welcome to the Tours4fun headquarters in Los Angeles. If you’re in Southern California, you’re also welcome to schedule an in-person visit or payment appointment with us.
    Address 140 W Valley Blvd., Suite 220
    San Gabriel, CA 91776, USA
    Visitor Note Please contact customer support in advance so we can arrange your visit.
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  • CN China Chengdu
    Our Chengdu team supports product operations, supply chain coordination, and customer service together with the global team to keep service running around the clock.
    Address Unit 1, 7F, Building 1, Tianhe Triumph Plaza
    No.118 Jitai 5th Rd, Hi-Tech Zone, Chengdu
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