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Popular Searches: Yellowstone Hawaii Refund Grand Canyon Displaying 81 to 90 (of 230 Questions) Result Page : 
3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope 
Winnie 
Aug 18, 2016 
Q: I am interested to get the tour (Product Code: 2-351) for myself and the date I am looking at will be 4 Nov 2016. I have couple of questions before I place booking: 1) Pick up location, as I am still not sure which hotel I will stay in now, if I want to place booking now, can I simply put "to be advise" / leave it blank? I should be able to advise you on Sept for sure... 2) I understand some of the pick up location are hotels, unless it stated for hotel guest only, I assume I choose those hotel without remarking only for hotel guest, am I correct? 3) Is there any chance of cancelling the tour if there is not enough people to join on my chosen date? How soon I will know the tour is definitely going if my chosen date is 4 Nov? 4) I will be leaving LAX international airport on 6 Nov with long haul flight departing 10.35pm, do you think the tour 2-351 is suitable for me in terms of the timing? 5) I will be travelling to the LAX international airport after the tour, I understand the closest drop off point will be Chinatown Senior Citizen Center, do you have any idea if I can transportation (e.g. taxi) from there going to the airport? Or any suggested drop off point for me if I will be travelling to the airport? 6) May I know the cancellation policy if I change my itinerary and cannot join the join accidentally due to personal reason? Or can I do any changes (even refund?) to my tour after I joined? 7) I am conscious that the tour can arrange tour guide with bilingual (Chinese & English), how can I choose that when placing booking? Thank you!! 
View answers (1) 
A: |
2016-08-18 07:26:17 Dear Winnie, Thanks for your inquiry. 1. You can leave a note that you will change the pick-up location when make reservation online, so we can change pick-up location in the future. 2. The "Hotel Guest Only" pick-up location is for hotel guest only, you will be required to provide hotel confirmation number later. 3.All the reservations are subject to final confirmation, usually it takes us 1-2 day to tell the confirmation status. 4&5. Usually we will arrive at Los Angeles around 7:30pm, the closest drop-off location to LAX is Chinatown.You can go LAX by taxi or leave a note about LAX drop-off so we can check the quotation of it. 6. This tour is subject to standard cancellation policy:https://www.tours4fun.com/cancellation-and-refund-policy.html 7. The tour guide will speak English and Chinese, it is not English only. Best Regards, Judy Customer Service Rep
Oahu Adventure Tour to Pearl Harbor & Circle Island Genevie chua May 19, 2016 
Q: in case we need to cancel the booking is it still possible?? what is the time line for cancelling? also is it full refund? View answers (1) A: |
2016-05-19 09:13:39 Dear Genevie, Thanks for your inquiry, The cancellation fee policy will take effect once you submit your reservation. Cancellation Made Within 7 Days Prior to Departure Date - Non-refundable 8-14 Days Prior to Departure Date - 50% of payment is refunded 15-29 Days Prior to Departure Date - 75% of payment is refunded 30 or More Days Prior to Departure Date -90% of payment is refunded Please check the link for our standard amendment/cancellation/refund policy. https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Jeffrey Customer Service RepLower Antelope Canyon and Horseshoe Bend Bus Tour 
Mai Takano Apr 27, 2016 
Q: Hello. We're thinking about 1 Day Antelope Canyon tour. I have 2 questions below. Could you kindly answer? 1. Does this tour go to both Upper and Lower Antelope Canyon? Or only one side(Upper or Lower) of Antelope Canyon? 2. I heard we cannot enter Antelope Canyon in bad weather. If you find we cannot enter Antelope Canyon before departure (e.g. 1 day before the departure date, weather forecast says tomorrow we'll have heavy rain), can we get any refund? View answers (1) A: |
2016-04-27 08:28:21 Dear Mai, Thank you for your inquiry. This tour will visit the Lower Antelope Canyon and customers need to pay the admission fee while on tour: Lower Antelope Canyon Admission USD 28/Person (Mandatory fee) If the tour cannot be completed as scheduled, the local office will inform us about it and we will update you accordingly. If the tour is cancelled due to extreme weather conditions, we will process a full refund. Best Regards, Claire Customer Service Rep7-Day Grand Canyon, Antelope Canyon, Las Vegas, Los Ang Prithi Apr 12, 2016 
Q: Hi, I want to book this tour for my parents in July and had a couple of questions: 1. Does this tour cover LA? If yes, what are the sights covered? The itinerary does not seem to show it. 2. Is the tour available all 7 days of the week in July? 3. In case there is cancellation, is the money refundable? Thanks & Regards, Prithi View answers (1) A: |
2016-04-12 09:22:51 Dear Prithi, Thanks for your inquiry. This tour doesn't include any specific itinerary for Los Angeles. Here is a link of a 1 day City tour. www.tours4fun.com/grand-tour-of-los-angeles-la.html The tour date is available for the whole month of July and you can choose your preferred tour date. For the cancellation fee, you can check our Standard Cancellation policy at below links: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Carrie Customer Service Rep3-Day Sedona, Monument Valley & Antelope Canyon Bus Tou 
Lina Levasseur Feb 18, 2016 
Q: What is your refund policy? Also what dates in early April are available for 3 people? Also please explain the 25 complaints listed with the BBB? We are looking at the 3 day Sedona Bus tour #29-82414. We are coming from Florida and nee exact dates. Thank you View answers (1) A: |
2016-02-18 18:48:00 Dear Lina, Thank you for contacting tours4fun with your inquiry. For more information regarding our standard cancellation policy, please visit the link below: https://www.tours4fun.com/cancellation-and-refund-policy.html Currently this tour departs every Wednesday in the month of April. To view the tour's available dates, simply locate the reservation step "START DATE" on the right hand corner of the tour's information page and scroll through the different available dates per month on the reservation calendar to view the tour's available dates shown in bold print. We apologize the reviews you have read did not meet your satisfaction. The purpose of reviews is to obtain information for improvement where needed. We are confident in our agency and tour providers and many people from all over the world enjoy the tours we offer on our website. Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions. Best Regards, Tiana Customer Service Rep2-Day Yosemite and Alcatraz Tour" target="_blank">2-Day Bus Tour to Washington, D.C., Philadelphia from N 
Linda Oct 30, 2015 
Q: Dear Team, I would like to know if instead of going back to NY, can we be drop off in Washington as we planning to spend some time in Washington . just to be sure as it's mention that the route can be reverse , thus if I book my extended hotel in Washington I won't get refund for . And how likely is your tour to be available for departure Wednesday 11th for this tour code 81-138 The tour seems very attractive but the downfall is if there is a cancellation on your side ,then it ruin all the plans in terms of hotel and transport booking on line. View answers (1) A: |
2015-10-30 17:29:30 Dear Linda, Yes, you have the option of self dismissing in Washington DC. Please leave a note with your request in the comment section when placing your online booking. While processing your reservation we will also re-confirm the order of the itinerary to ensure you can end in DC without a problem. November 11th is still open for booking. To place a reservation, kindly follow the steps located on the right side of the detailed tour page. Once the booking is confirmed it is very unlikely we will cancel unless weather conditions interfere or other unforeseen circumstances. Thank you for your inquiry. Best Regards, Alex Customer Service Rep5-Day Maine Tour: Acadia National Park, Portland Headli Annette Oct 26, 2015 
Q: Hi We have completed a 5 Day Acadia National Park tour a couple of weeks ago and did not get what we paid for as we were put on a three day Acadia National Park Tour. We were transferred on our first day to East Brunswick only to be gone by 7 am the next morning to be taken back to New York, Flushing and China Town to pick up passengers for their 3 day Acadia National Park trip. We only go a three day trip with the first night at East Brunswick and two nights at Fairlight Inn and Suites. We then travelled two and a half hours to get to the National Park by 11 am and spent about 3 hours in Bar Harbour only. The Itinerary for the 5 Day Acadia National Park tour spent one night in the park. We did in fact only do the 3 day and on the last day we were taken to New York to deliver all the passengers for the 3 day trip and then we were taken back to Edison arriving at midnight and too late to organise a taxi for the Amish country trip we had booked with Tours4Fun also. We had written and chosen to not do the New York City tour which was the last day of the 5 day trip because we had one it three years ago. This wasn't an option given we had not been able to meet the Amish tour as it was again the 3 day trip. I have made two calls to Tours4Fun one on the first night after knowing that it was going to be the 3 day trip and not what we paid for and again on the 4th night when we were taken to New York and then back to Edison arriving at midnight. On both these calls I got no satisfaction. I requested your representative to call me back after explaining my situation but he did not and the 2nd call I feel was disconnected probably because my situation was too hard for her. I have since written about 2 weeks ago stating my case and again I have not had a reply. I feel Tours4Fun are responsible for not delivering what we paid for and we should be compensated and not with credits and also a refund should be forthwith for the tour we could not take because of Tours4Fun/L & L Tours poor organisation and arriving at our hotel at midnight. Could you please reply to this as I am sick of being ignored by Tours4Fun. Thank you. Annette View answers (1) A: |
2015-10-26 07:22:46 complaint of E-277462, copied the content in service and labeled to Judy's follow-up Best Regards, Claire Customer Service Rep8-Day Best of America and Canada Tour: Niagara Falls, N 
Shelly Aug 08, 2015 
Q: What are the extra fees associated with this tour? What happens if someone in your group cancels after making the payment? Will that person get a refund? Is there a penalty? How much? Who will pay Is the tour guide going to be am English speaking tour guide? What are the ratings of the hotel on this trip? View answers (1) A: |
2015-08-09 02:50:18 Dear Shelly, Thank you for choosing Tours4Fun! Please view the complete list of what is included and excluded: https://www.tours4fun.com/8-day-usa-and-canada-east-coast-bus-tour-package.html#pricing If you decide to cancel the our cancellation policy will come into effect: https://www.tours4fun.com/cancellation-and-refund-policy.html This tour is very popular and will most likely only be cancelled if due to weather, transportation, riots and many other uncontrollable circumstances then we will issue a full refund. The tour guide will be conducted bilingually in English and Chinese. The hotels are normally around 3 stars hotels. Best Regards Han Customer Service Rep7-Day Central and Eastern Europe Tour from Frankfurt Reem Aug 07, 2015 
Q: Hi im interested in your tour (Product Code: 56-67161) but im still waiting for my visa to europe my question is what is your policy on refund incase the visa was not approved !! Reem View answers (1) A: |
2015-08-07 09:35:46 Dear Reem, Thank you for your inquiry. Our standard cancellation policy will apply. You can click the following link for your reference: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, David Customer Service RepDisplaying 81 to 90 (of 230 Questions) Result Page : 
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