Hi, we will be coming from Paris by bus, and the arrival in Zurich says 8:30am. I'm just worried that the bus will have delays in traffic and suddenly won't make it at 9:30am. (I'm not sure how buses work in Europe)
But if ever it gets delayed, will we be able to get a refund of the Titlis tour that we won't get to enjoy?
Dear Sophia,
Thank you for your inquiry.
Please be informed that once your tour reservation has already been confirmed, refunds will be subject for confirmation.
We cannot guarantee a refund as of now.
Best Regards,
Mary
Customer Service Rep
Dear Fendy,
Thanks for your interest on Tours4Fun.
The cancellation policy will apply regardless of the reasons for canceling a reservation.
Please consider travel protection to cover costs for possible cancellations due to events outside of your control.
https://www.tours4fun.com/travel_insurance.html
Thanks for your inquiry.
Best Regards,
Elsa
Customer Service Rep
Hi! I am trying to book :Product Code: 6-732. On the third day, after the grand canyon tour. We would like to check in at a different hotel. Can we bring our luggage in the morning and later, after the grand canyon tour, could you drop us off our new hotel?
Also, will there be a refund if we don't stay at the hotel the group tour assigned and if we don't join the ride back to San Francisco? Thanks!
Dear Ann,
Thank you for your inquiry at Tours4Fun.
The tour price remains the same even though you get another hotel to stay in Las Vegas.
Drop offs will not be provided at locations not included in the tour itinerary.
We do have limited seats available on certain dates. We suggest you make your reservation now to secure your space on your desired departure date.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Kristine
Customer Service Rep
Dear Sayooj,
Thank you for your inquiry.
Please check the link below for further information regarding the cancellation or refund policy.
https://www.tours4fun.com/cancellation-and-refund-policy.html
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Mary
Customer Service Rep
"In the event that a tour is cancelled due to not enough people registered (less than 30 passengers) or need to change travel date(s) we reserve the right to cancel the tour and will have no responsibility beyond the refund of all monies paid by the passengers and received by us. Most tour will be confirmed 3-4 days prior to departure."
So that's mean the tour is not guaranteed departure 100% . It could be cancel anytime if there are not enough 30 people registered??
Thanks
Dear An,
Thank you for your inquiry.
We will close out dates about a month prior if the minimum requirement is not met by that time. The tour's scheduled travel dates may, on rare occasions cancel out due to minimum requirements not being met.
Best Regards,
Tom
Customer Service Rep
Will this tour be held in 23 Nov this year? When will I know that the tour will be confirmed (that is, no cancellation without enough people joining)? If cancellation is triggered by your side could I get any refund?
Dear Adrian,
Thanks for your inquiry.
Currently this tour is available on November 23rd, 2017. But we still need to check with our local office about the availability upon receiving your booking.
You will receive the confirmation 2-3 working days after complete the payment. And if this tour is not available, you will get full payment refund.
For any further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (USA & Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)
Best Regards,
Eve
Customer Service Rep
Hi,
We are 3 people wanting to book the 4 day tour, starting 0n 03 July 17.
We want to know if we can leave the tour in Montreal and therefore stay over in Montreal without any refund.
Regards
Dear Danny Padiachy,
Due to current border control requirement, all U.S. departing guests will need to return to U.S. Therefore, we are unable to accommodate your request for ending the tour in Montreal.
Thank you very much for your inquiry.
Best Regards,
Jason
Customer Service Rep
Dear Sabrina,
Thank you for your interest with Tours4Fun.
The cancellation fee will all depend on how far we are from your departure date.
To view the Cancellation Policy please, click the link below:
https://www.tours4fun.com/cancellation-and-refund-policy.html
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page, then click on "BOOK NOW".
Best Regards,
Jane
Customer Service Rep
Hi, May i know the itinerary of this tour? Where will we be visiting? Is early May a good time to visit the National Park? What will i expect to see?
In the special Notes, it states: If the ferry closed or be late due to some special reason, we'll drive back to Seattle and refund $10/person.
Will we be taking ferry? if the ferry is closed, does that mean that the tour is cancelled?
Thank you!
Dear A,
The main points we will visit are Hurricane Ridge and Lake Crescent. You will enjoy the beautiful view along the whole way.
The weather is nice in May to visit the National Park.
The ferry is subject to the daily weather condition, we will not be able to confirm wether is closed or not at this moment. The tour will not be cancelled if the ferry is not available.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep