Hi, in case I'll make self-check in the hotel on the 1st day, how I book the tour? There is there mandatory transportation fee applied (it's default, will this mandatory fee be refunded or it's still charged? Thanks)
Dear Janny,
Thank you so much for your interest in Tours4Fun.
You have to book the tour online. If you want to self-transfer to the first-night hotel, kindly leave a note when booking.
For the transportation surcharge, it will be charged.
Let us know if you have any questions.
Best Regards,
Marylou
Customer Service Rep
Dear Leah,
Thank you for your interest in Tours4Fun.
If you wish to self-dismiss while on the tour, you need to coordinate with the tour or inform us upon booking online by leaving a message in the note; however, there will be no refund for any unused service.
You can place your reservation online. Once you are on the website with your desired package tour, just click on the "BOOK NOW" button, select your preferred tour date, number of rooms needed per traveler, and your choice of optional tours.
Please note that making a reservation online is subject to availability and final confirmation.
Best Regards,
Ann
Customer Service Rep
My family 2 passengers are taking your San Francisco and Yosemite trip on JUne 1. ( Salim and Samira Savliwala).
Just wanted to make sure that they have to be at Pico House 424 Main St Los Angeles at 8.30am.
Also, I see the prices dropped since I booked it. Any possibility I could get a refund on your San Francisco trip.
Thank you
Suraiya Sikora
Dear Suraiya Sikora,
Thank you for your interest in tours4fun.
We provide pick up at Pico as per mentioned on the website.
Please be advised that price change from time to time.
Best Regards,
Cherelyn
Customer Service Rep
I was looking into booking the "2-Day Upper Antelope Canyon and Grand Canyon South Rim Tour" (Product Code: 3804-149607) for 1st June, 2022.
I wanted to know what is the cancellation policy ? And in case I have to cancel my booking at any point will I get full refund back.
Dear Khuong,
Thank you for your inquiry.
Please refer to the cancellation policy of this tour:
Cancellation and Amendment Policy :
As Yellowstone tours are likely to be sold out, we will reserve bus seats once you make a reservation. Any amendment will be assessed with a $30.00 amendment fee.
Once confirmed, 30% of the tour fee will not be refunded if canceled. 50% of the tour fee will not be refunded for Yellowstone cabin tours.
* 8-14 days prior to departure: 50% penalty
* Within 7 days(working day) prior to departure or cancel/change on the trip: No refund
Best Regards,
Junnie
Customer Service Rep
Dear Sir/Madam,
I would like to book a tour to Tortuguero national park at 24th of April for 1 person.
Is this possible and is it refundable in case it is cancelled by the organization?
Kind regards,
Agnes
Dear Agnes,
Thank you for your inquiry.
Please note that the tour is available for booking online.
Kindly refer to our cancellation policy here: https://www.tours4fun.com/cancellation-and-refund-policy.html
Best Regards,
Junnie
Customer Service Rep
If we book for an October trip and Covid restrictions are still in place for the 13 day Athens to Paris trip, what are the cancellation/refund policies?
Dear Linda,
Thank you for your inquiry.
Please refer to the cancellation policy of the tour: https://www.tours4fun.com/cancellation-and-refund-policy.html
Kindly note that your booking is subject to final confirmation and if our local office cancels the tour for any reason, you are entitled to a full refund.
Best Regards,
Junnie
Customer Service Rep
we are planning to book your tour for July 15 for five nights for three people. Our concern is we look at travel insurance but it brought us back to asking the tour operator. If travel restrictions continued around july 15 and are not able to travel- are you going to refund our money back since its due to travel restrictions? Canada will open up to public travel by June 21. However we dont know IF they allow US Citizens to travel to Canada by July 15.
Please advise.
Thank you.
Dear Rhonda,
Please note that if we are unable to confirm your tour, we can always offer a full refund.
Kindly note that if for some reason that your tour will be affected by the pandemic, we will not confirm your tour.
Thank you for your inquiry.
Best Regards,
Junnie
Customer Service Rep
Dear Max,
Please send us an email at [email protected] for your concern.
Kindly provide your order number and we will further assist you.
Best Regards,
Junnie
Customer Service Rep
1. Can I upgrade the accommodation to 3/4* hotel.?
2. Can I choose my own hotels?
3. How is the refund regulation.? My group (4 people) are still waiting for UK visa decision from the embassy
4. Can I enter Dublin (Ireland) with UK visa?
5. Please inform me the links of UK and Northern Ireland tours with durations up to 8 days that are still available for travel time in end of December 2019
Thanks
Dear Marcella,
Thank you for your interest at Tours4fun.
This tour does not offer hotel upgrade, however, for your Great Britain there is an option upon booking to choose a Private Room Upgrade.
The hotels are being arranged by our local office, whom will be conducted the tour. There is no option to choose your own hotel. Accommodation is provided in twin share en-suite rooms. We use a mix of mostly 2, 3 and 4-star hotels, and some hostels.
Please see below the cancellation and amendment policy.
Cancellation Policy
- 60 days or more before departure: 10% of tour cost
- 30-59 days before departure: 40% of tour cost
- 15-29 days before departure: 70% of tour cost
- 14 days or less before departure: non-refundable
Amendment Policy
60 days or more before departure: USD 35
45 - 59 days before departure: 20% of holiday cost
30 - 44 days before departure 40% of holiday cost
15 - 29 days before departure 70% of holiday cost
We do not process amendments to the original bookings within 14 days of tour start date.
Arrangement are subject to changes, you can refer under the special notes for updated information. https://www.tours4fun.com/great-britain-new-year-7-day-tour.html#special
Please click here to see if you need a UK visa.
https://dublin.ie/live/official-procedures/immigration-visas/https://www.gov.uk/check-uk-visa
You can refer below link.
https://www.tours4fun.com/europe-taster-7-days.html
Best Regards,
Crissa
Customer Service Rep