Hello! Thank you for answering my previous question. I would also like to know if you guarantee money refund in case the tour is booked and no seats left. How will the money refund take place?
Hi,
We are wld like to book the tickets for the last week of October 2010,
1. I would like to know the refund policy , incase of emergency we cancel the tour?
We are interested in this tour. Dates 1 of September - 5 of September. There are 3 of us. We'd like to know when is it better to book this tour and will we receive a full refund if the tour would be cancelled?. For example if there would be not enough people.
This tour is very popular so it is unlikely that it will be cancelled because of not enough people. However, if the tour is sold out when you book it, or because of poor weather conditions, we'll definitely issue full refund to you.
Thank you for your inquiry. Yutine - Customer Service Rep. www.tours4fun.com
I have 2 questions. The purchase price when we booked our trip was $250 each. The price currently posted is $200. Are we eligible for a refund of the price difference? Also, is breakfast served at any of the hotels on the tour? Thank you.
Our tour price will be adjusted sometimes. However, your tour price only depends on the quotation at the time when you are making the reservation. When received your reservation and payment, if the tour price increases, we won't charge you extra more, and vise versa.
The hotels during the trip generally do not offer breakfast, so you are suggested to self prepare all the meals during the trip.
Thank you for your inquiry. Serena Customer Service Rep. www.tours4fun.com
7 Days Prior to Departure Date 8-14 Days Prior to Departure Date 15-29 Days Prior to Departure Date 30 or More Days Prior to Departure Date
100% of Reservation Cost 50% of Reservation Cost 25% of Reservation Cost 10% of Reservation Cost
If this tour were to be cancelled by us or the tour operator for reasons due to weather or insufficient number of passengers, 100% of the tour's price will be refunded to you.
Thank you for your inquiry. Danny - Customer Service Rep. www.tours4fun.com
Do you issue a receipt or any type of confirmation that a downpayment has been made for that particular tour? In case, i cannot go and payment has been made, what are my alternatives? Do you offer a refund? Thank you
Once you make a reservation with us, you will receive a receipt of reservation. Depending on your method of payment, once we receive it we will notify you and proceed with your reservation. If you choose to cancel your tour you will be subject to our cancellation policy.
Thank you for your inquiry. - Brock B Customer Service Rep. www.tours4fun.com
If I add my daughter to join us at the tour, I will need to npay $103 additional cost. Can I pay the total amount with my VISA card?
However, can I get 103 refund if my daughter finally decides not to join us for this tour due to special reason? Let me know my above concerns. Thanks
1. Is this 7 day's tour still available on June 5, 2010?
2. If the tour is canceled due to not enough people or your reason, do you fully refund the payment?
Thanks!
Hi Wenny He:
Thank you for your inquiry.
The tour is available on June 5, 2010, please book on our website to keep your seats.
If the tour is canceled due to not enough people or our reason , we will recommend similar tour to you . If it can not work we will refund the fulll payment to you , but it seldom happen , since we will try our best to arrange every tour.
regards
Jeccy
- Customer Service Rep.
www.tours4fun.com