Hi,
I am planning to this package from May 19th - May 24th. The itinerary asks to book return Ticket from Vancouver after 9:30pm on last day of the trip. Please suggest by what time should we be able to reach airport so that I can book my tickets accordingly. Is 11 pm timing for the flight safe enough?
Also as per the itinerary, the site admission fees written are the mandatory ones to be paid at the start of the trip. But if I do not want to take SnowCoach for example. So will the money be refunded or its all mandatory to do all those activities.
Thanks!!!
At the end of the tour, we will arrive at airport at about 7:30pm and as long as your flight is after 9:30pm, you are ensured that you can catch you flight. For the mandatory admission fees, we expect each customer pay for it as they are included in the planned tour package. The mandatory fees price is set and cannot be reduced or refunded for activites not participated in.
Thank you for your inquiry. Jordan - Customer Service Rep. www.tours4fun.com
When I booked this tour and get confirmation, then I booked the flight myself. Is it possible that the tour may get cancelled, then I cannot get refund for my flight ticket?
If you book your flights before your tour is confirmed, you might not have a tour.
Please always book your flights after you receive the confirmation for your tour. We will send you the official confirmation letter and we will let you know when you would need to book your flight and submit your flight information.
Thanks Jamie, am I right to say the tour will depart even if is just a few tour members?
If we are to make a reservation now, is the lump sum deducted from the credit card or we just pay a deposit?
We have to wait for the reservation confirmation before we book for our flight, right? Understand if flight cannot be secured, full refund will be given.
Thanks Chloe
This tour will depart as scheduled for the operating dates scheduled.
Full payment is required upon booking for confirmation.
Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days. The cancellation fee will take into effect once you submit your reservation. If your purchase (tour only) can not be confirmed by Tours4Fun for any reason, we will fully refund your purchase without any additional charges. We recommend each customer to fully evaluate the cancellation policy and also consider purchasing a Travel Insurance policy. Please review our Travel Insurance Packages.
If you cannot secure a flight and request to cancel the tour, your reservation will be subject to the Cancellation Fees listed.
Thank you for your inquiry. Julia - Customer Service Rep. www.tours4fun.com
are they all guaranteed departure dates for June?
can't decide between 6/20, 6/27 or 6/30 for departure.
I need to pick a guaranteed one, so I can purchase
the nonrefundable air tickets for LAX-NYC. can you help me?
My friend and I are really interested in booking the 11 day tour but need to confirm if your tour departure dates are guaranteed as we will be booking non refundable flights. The departure date we are interested in is 13 July 2011. Please advise if this date has guaranteed departure.
Please book your flights after you have confirmed tours and hotels booked for you. At this moment, July 13th is not available. The available times are July 6th and July 20th for this tour.
But I'm inclince to book the on that goes to the Canada side too and not interested in the US side only at all. May I know what is the min no. and by which date will you all inform us if the tour will be happening or not? 1 or 2 weeks b4 the tour? How will you be refunding us if the tour is not happening?
There is a minimum number of passengers required for the Canada tour to depart. We will do our best to let you know if there is not enough passengers for the tour. Generally we will have enough passengers during the heavier summer season. For US side tours, we almost always have enough participants. So, if possible, we suggest you take a US side tour.
If the reservation is not available, we will refund you the tour in full.
You have advised that I receive your confirmation of booking before I book my air tickets. What if I am not able to get the air tickets to reach New York in time to join the tour. Do I get a refund?
Thank you.
No refund shall be given should customers fail to appear on the day of departure as all hotel and tour schedules are arranged ahead of time. Purchasing Travel Insurance is a reliable way to recover your tour expenses in the event of cancellation or interruption of your tour (i.e. medical emergencies, Visa applications, weather restrictions, flight cancellations, or other personal reasons.)
Thank you for your inquiry. Sirius - Customer Service Rep. www.tours4fun.com
Hi,
Only a couple is travelling. So am I eligible for any discounts and if yes then what. No 3rd person is travelling with us. Moreover i m talking about letter only after purchasing the tour. But after purchasing tour and getting letter and ater that if i apply for visa and visas are not granted then what is the refund policy of yours and please email me your complete itenary along with pick up and drop points and all hotels, places, incursions and excursions, food facilities, etc.
We only offer 5% group discount and Buy 2 get one free promotion for this tour. Customers are suggested to book a tour after visas are granted. For details about our cancellation policy, please click on the following link: https://www.tours4fun.com/cancellation-and-refund-policy.php
Please write us an email to [email protected] with your reservation number if you have already booked this tour with us. E-ticket with hotel information will be sent to you after your tour is confirmed.
Thank you for your inquiry. Hilary - Customer Service Rep. www.tours4fun.com
Hi,
What is there in buy 2 get 1 free promotion. Moreover what could the food bill cost could run for a couple. Moreover you would have to provide us with a letter before or after booking for visa purpose. Which we could give to embassy for visa purposes. Morover what would if we would not be granted visas, then the amount be refunded and is there any kind of Indian tour or tour which would compromise more Indian people in dates we are travelling around.
The buy 2 get 1 free promotion mean if you have 3 people traveling, the hotel accommodation and the bus transportation for the third period is covered. Unfortunately we cannot provide any letters or documentations for you before purchasing the tour. Once the tour is confirmed, any cancellation will subject to our cancellation and refund policy. Currently we do not have an Indian tour however we do have a great amount of Indian guests booking with our bus tours.
Thank you for your inquiry. Jay - Customer Service Rep. www.tours4fun.com
if i book a tour for 6 under the buy 2 for 3 and one member cannot make it, can i get a refund? or can i replace him with another family member? if so, when is the last day to inform you of the change in traveler's name? thank you.
We are pleased to hear that you are interested in booking a tour with us!
If you were to book a tour of 6 people under current promotion, buy 2 get 1 free, and one person could not make it there is no refund to give. Please be aware that 2 people are going for free so there would be no refund if someone in your group decided not to go.
To answer your 2nd question, yes you can replace one person for another but you would have to let us know well before the departure date of your tour and there will be a $30 amendment fee if you change a guest after the tour have been confirmed.
Please remember the following policy for the buy 2 get 1 free and buy 2 get 2 free offer.
*** Offers are provided and confirmed only on an availability basis. Once confirmed, the reservation cannot be changed or removed without a Cancellation Fee. If cancellation of free-fare passenger(s) is made at least 7 days before tour departure date, the reservation will be subject to a $30 Amendment Fee plus the amount for the paid participating travelers.
***Cancellations of the Free Passenger(s) within 7 days of tour departure and No-shows on the tour departure date will be assessed a $405 penalty fee per passenger, that will be paid in cash by the other participating travelers of the reservation. This is a mandatory fee to be collected by the tour guide in order to participate on the tour.
Thank you for your inquiry. Jennifer - Customer Service Rep. www.tours4fun.com