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Displaying 1 to 10 (of 230 Questions) Result Page :
Olga Melnyk
Nov 10, 2025
 
Q:
What is your cancellation policy? Can I get a full refund if I can no longer travel?
QnA
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A:
| 2025-11-11 01:24:47
Dear Olga Melnyk, Greetings! In reference to your query for Tour code: 690057: Cancellation Policy Cancellation Made Within 6 days prior to departure, No Refund Cancellation Made 7 or more days prior to departure, No penalty Thank you! Best Regards, Kris Customer Service Rep
5-Day Italy Tour Package: Rome | Florence | Venice**Air
Anna Levy
Nov 07, 2025
 
Q:
We are very interested in the excursion in Italy, code 181444, and looking to book the available date June 28th. We are both over 65 years old and we will need one room. What would be the price? I did read the instructions about cancelations and understand that if we cancel more than a month before the departure we will get 95% refund.
QnA
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A:
| 2025-11-07 18:26:17
Dear Anna Levy, Hello Anna, The price for 2 passengers leaving on June 28, 2026 is: $ 1,887.36 usd dollars/CA 2,690.75 Canadian dollars. Please let us know if you have any other questions. Best Regards, Edgar Customer Service Rep
Quecbec city 1 Day Tour" target="_blank">4-Day Canadian Rockies Tour From Calgary" target="_blank">
Richard allen
Jun 18, 2025
 
Q:
1, does this tour start and end in Calgary 2. what is the refund policy if I have to cancel? 3. do your representative select the hotel? 4. what time does the tour end during the last day. I would have to make airline arrangements. 5. Did I understand that the tour includes drop off at Calgary airport. Thanks and feel free to either call or email me. Richard Allen.
QnA
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A:
| 2025-06-18 22:48:35
Dear richard allen, Hello, below please find the answers to your questions: 1) yes 2) Cancellation Policy: Cancellation Made Within 17 days prior to departure, No Refund Cancellation Made Within 18 days to 32 days prior to departure, Refund 50% of total purchase amount Cancellation Made 33 or more days prior to departure, only CA $60 charge handling fee by order 3) Yes, we select the hotel for you 4) Arrival time in Calgary may vary depending on schedule, traffic and weather conditions, but usually around 6 or 7pm 5)yes drop off at Calgary International Airport is an option. Best Regards, Edgar Customer Service Rep
5-Day Canada Super Value Tour from Toronto: Ottawa, Mon
Rohan Jayasuriya
Jun 08, 2025
 
Q:
Hi, 5 day east canada tour advertised $646. But when i go to booking it says $1114? Why is that. So if you require full payment at an event of minimum guest fall under 30 it says you cancell the tour and there is no refund. Why do that? No one like to risk their money when not the guest fault. If the flight lands in the airport at 7am what time is the pick up time? Are there mandatory 4 activities to be taken? Tour sounds too harsh.
QnA
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A:
| 2025-06-08 15:03:37
Dear Rohan Jayasuriya, Please note that the $646 reflects the tour-only price, while the $1,114 is the total cost, which includes all applicable inclusions. Full payment is required to confirm the tour. Once the booking is confirmed, our cancellation policy will apply as follows for Tour B: Cancellation made 7 or more days prior to departure: 100% refund of the total purchase amount Cancellation made within 6 days prior to departure: No refund Please let us know if you have any questions or would like to proceed with the booking. Best Regards, Mary Joy Customer Service Rep
Lina
May 30, 2025
 
Q:
Hi, i would like to join this 7 days tour and will be arriving in London airport (LHR) on 20 Dec 2025 at 06.25. I have several questions: 1. We are 3 people (me and my 2 sons - age 16 and 12), is it possible for us to be located in 1 hotel room with extra bed? 2. Based on your experience, is it enough time for us to reach the meeting point at 09.00? We will bring luggages so is it possible for us to put our luggages in the bus or hotel so we can join the city tour on day 1 with free hand? 3. How many people in 1 group tour? 4. I plan to book the tour within this week but I haven't request the UK visa yet. Let say I fail to get approval on my visa, is it possible to get refund on my payment? Thank you & best regards, lina
QnA
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A:
| 2025-05-30 09:57:07
Dear Lina, Thank you for your inquiry. To answer your questions, please see below: 1. The standard hotel room for all our Europe tours can only accommodate 2 people in 1 room with 2 separate beds. In your case, you have to book 2 rooms to accommodate the other person and you have the option to have it as private room or a shared one in order to lessen the price. ( Share with a same-gender traveler, separate beds.) 2. Yes, meeting point will be at 09:00 AM | London | St. Pancras Railway Station (Eurostar Station) | Pancras Road, NW1 2QL London, UK ( Note: Starbucks Coffee Shop by station hall ). Please take note that we only allow 1 check-in luggage and 1 carry-on bag as our standard policy. 3. Once the booking has been confirmed, cancellation policy will apply. Thank you and feel free to reach us for more questions. Best Regards, carmel Customer Service Rep
Olivia
Mar 29, 2024
 
Q:
After paying full amount, it states that it is only a reservation, we will need final confirmation to be emailed within 1 to 2 business days...what if date we booked is full or not running? And we cannot change our date. Will our full payment be refunded fully without any deductions since the trip not pushing thru or not avail is not our fault?
QnA
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A:
| 2024-03-29 13:00:20
Dear Olivia, Thank you for your interest in Tours4fun! All tours are subject to confirmation. The payment is only a pending authorization, if ever we cannot confirmed the booking, we will void the payment authorization. Best Regards, Rea Customer Service Rep
8-Day Zion National Park, Horseshoe Bend, Grand Canyon
Lisa Joyce
Nov 29, 2023
 
Q:
If the tour gets cancelled because not enough tourists sign up for the tour date, does tours4fun provide a full refund to those who purchased the tour?
QnA
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A:
| 2023-11-29 08:05:48
Dear Lisa Joyce, Thank you for your interest in Tours4Fun. Yes, if we are not able to confirm the tour we process the refund/ void the transaction of the payment. Let us know if you have any questions. Best Regards, Marylou Customer Service Rep
Quebec City and Montmorency Falls Day Tour from Montrea
Raymond
Jul 29, 2023
 
Q:
Hello, for the purpose of visa application, after paying do you provide, a cofirmation letter? Do you refund if by any reason someone miss the expereince? Thank you
QnA
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A:
| 2023-07-29 23:46:25
Dear raymond, Thank you for your interest in tours4fun. We will provide an E-ticket with the confirmation once your booking is confirmed. We will apply the cancelation and amendment policy once you canceled your booking after confirmation. Best Regards, Cherelyn Customer Service Rep
Displaying 1 to 10 (of 230 Questions) Result Page :