hi... I am looking to buy this tour - https://www.tours4fun.com/tour/101693478-yellowstone-antelope-canyon-grand-canyon-tour-8-day.html
I just need confirmation that you would pick us up from the SFO Airport on arrival. I couldn't find clarity or info regarding pick-up in the Tour Page. If you could share details of the pick-up time slots from SFO would be great. Thanks.
Dear Sridhar Sampath,
Greetings!
Please be guided accordingly:
【Pickup Information】
San Francisco International Airport (SFO);TERMINAL 3 - 780 S Airport Blvd, San Francisco, CA 94128;
Airport Pick-up Location: US domestic flights: Level 1 Courtyard 4.
International flights: International Terminal Bus Courtyard G.
- Free pickup provides on the first day of your tour between 10:00 am and 22:00 pm. Every 2 hours, that is 10:00, 12:00, 14:00, 16:00, 18:00, 20:00, and 22:00 o'clock. (The free pickup service is based on the seat availability, first come first serve. It is possible that you need to wait a little bit long during high season.)
- Only one pick-up service within the free pick-up time range is provided for each room. If it is impossible to arrange due to weather and flight delay, etc., please pay for your own transportation costs.
- The Airport Pick-up during 22:00-24:00 will be charged at $120 for maximum 5 people. The guests need to arrange transportation to the hotel on their own during the rest of time not mentioned above.
- Private car pick-up and drop-off service (no carpooling) will be provided between 10:00 and 22:00 at cost of $150 (limited to the first and second person, each additional person from the third person onwards will need to pay an additional $20/person). The remaining time periods will be charged at cost of $180 (limited to the first and second person, each additional person from the third person onwards will need to pay an additional $20/person).
Meeting our guide: The guide will be wearing a yellow uniform, holding a small yellow flag or an iPad with the local provider's icon.
Notes: Please provide arrival/return flight schedules at the time of booking or at least 3 business days prior to departure. Otherwise, you will be required to proceed to the hotel at your own expense. If the flight delays, we cannot guarantee airport pick-up service for free.
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
Having a group of 6 people interested in the tour, but we're flying to BOS(est flight AC756, ETD YYZ 20:55), would like to double check if we're able to catch up with said flight
Dear John Wu,
Greetings!
Appreciate your interests, we are not able to provide the exact time coming back to Toronto on the last day, it will depend on the actual timings and any unforeseen situation that may appear (traffic, weather condition etc.) during the travel.
Approximate time will be 8-9 PM
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
Hi. May I know the tentative time the tour will be back to Cancun if 5AM tour was chosen? Also is airport drop-off be available after the tour? Thank you.
Dear Owen,
Thank you for reaching out to us!
If you will start the tour at 5 am, it will end at around 5pm to 6pm.
You may refer to this information on the web page: "Return to your hotel or meeting point around 12 hours after you left"
Best Regards,
chelzy
Customer Service Rep
Hi, I am interested in the tour with tour code 69300. I saw that you have the buy 2 free 1 or buy 2 free 2 options if all my friends and I are staying in the same room. My question is if I book for 3 person in 1 room (buy 2 get 1 free), can I still add one more person later (Change to buy 2 get 2 free)?
Dear Shufen,
Thank you for reaching out to us!
Yes, you may add 1 person later on that's free of charge applying the buy 2 get 2 promo.
However, please be informed that adding 1 guest is subject to reconfirmation and may depend on the tour's remaining seats.
Best Regards,
chelzy
Customer Service Rep
Dear delroy matthias,
Thank you for reaching out to us!
The optional fees will be paid while on tour through cash.
The seat upgrade is good for 7days already.
Just a piece of reminder that for this tour, 4 optional tours (except donation options) must be chosen otherwise there will be CAD$60.00/guest penalty fee. Also, there's a mandatory service fees for tour guide and driver: CAD$16.00/guest/day.
I hope this information helps.
Best Regards,
chelzy
Customer Service Rep
Dear Kratika Agarwal,
Hi Agarwal, we already tried to reach out to you yet, we are forwarded to voicemail.
Please see your email, we already have replied to your queries
Best Regards,
Mary
Customer Service Rep
Dear Carolina osborne,
Thank you for taking interest on one of our tour packages.
Please take note that we do not provide flight bookings services.
We encourage you to book your own flights and get the best deals available.
Best Regards,
Mary
Customer Service Rep
I want to take a short tour for about 5-6days either from Munich or Frankfurt from 5th of June. Can you suggest any good one for me. We are 2 adults.
Look forward to your reply soon to enable me to book flights accordingly.
Thank you.