Tour code - 682971 (7 Days Italian Holidays from Milan Venice Rome)
Question -
1) the itinerary says customizable. What does this mean?
2) we do not need pick up from Milan airport. Can we exchange this service to drop off to airport at the end of the tour?
Dear Emily,
Thank you for reaching out to us!
We appreciate your interest in our services.
The term "customizable" in the itinerary means that certain aspects of the tour can be adjusted to better suit your preferences. This could include changes to the itinerary or activities, depending on availability and feasibility.
Regarding your request for a drop-off at Milan airport instead of pick-up, unfortunately, we can only provide a pick-up service as part of the package. If you'd like a drop-off to the airport instead, there may be an additional surcharge for the transfer.
Kindly leave a note when placing your booking so we can notify and verify this with our team before finalizing your reservation.
Best Regards,
Recah Laine S
Customer Service Rep
Lynn Lafond
Apr 12, 2025
Q:
Good day! I am interested in your the Waterton tour on Saturday, May 17th. I do have a couple of questions please:
1) Do we make a stop at the Bison Paddock
2) Is there a shuttle in the National Park to bring us around
3) Assume tea at $102. is for 2 people?
4) Does the driver drop us off at the Cruise if we pick this option
5) How many kilometer walk to view Cameron Falls
Thank you for your patience!
Lynn Lafond
Dear Lynn Lafond,
Thank you for your interest in our Waterton tour on Saturday, May 17th. I’m happy to answer your questions:
1.Please note that the Bison Paddock is not included in the tour package.
2.The package includes a vehicle to take you around the National Park, which is one of the main attractions on the tour.
3.The price of $104 USD is per person for the Waterton Lakes National Park Day Tour. You can check the prices in our website directly.
4.The cruise is included in the itinerary, subject to availability. You can coordinate with the guide during the tour to confirm, and feel free to leave a note regarding your request when placing your booking so we can double-check with our team before we finalize everything.
5.We will stop at Cameron Falls for a 15-minute visit before returning to Calgary.
Let us know if you have any questions.
Best Regards,
Recah Laine S
Customer Service Rep
We would love to celebrate our 55th Wedding Anniversary in the Rocky Mountains, but wanted to know if we need to book an extra day before the tour begins of after the tour ends with your company or on our own?
Dear Mil,
Thank you for your inquiry with Tours4Fun.
If you would like to add an additional night, we recommend making the request before completing your payment. This way, once the payment is received, we can proceed to request a quotation from our local office.
Alternatively, you also have the option to arrange the extra night on your own.
Best Regards,
Mary Joy
Customer Service Rep
Dear marjorie,
Thank you for reaching out to us!
Under the "ADD EXTRAS" option, there's a mandatory fee bar that you need to select to include the Admission fee to National Park + Daily breakfast + Service Fee which costs $192.95/kid $228.36/adult.
Our products are in a first come first serve basis.
The sooner you can reserve the seats, the better.
I hope this information helps~
Best Regards,
chelzy
Customer Service Rep
Gomtesh Jain
Apr 11, 2025
Q:
Whats the best package that includes everything? Bith day time boat rides to the mist, caves, and then night ride with fireworks as well?
Also do you offer any teacher/educator discounts?
Dear Gomtesh Jain,
Thank you for reaching out to us!
We appreciate your interest in our services.
The tour package you're interested in offer the tour package you want.
Unfortunately, we do not offer such discount, but you can use our promo code WELCOME_25 to avail the 2% discount.
Let us know if you have any questions.
Best Regards,
Recah Laine S
Customer Service Rep
Tour code :322395
One last question, do you recommend that I buy the 6-day tour first and then the international flight or can I already buy the flight because the tour is 100% confirmed? I will probably arrive the day before the tour starts and then at the end of the 6th day I will stay an extra night in case of safety so as not to miss the return flight. Thanks
Dear Piero,
We recommend booking the tour first to secure your spot, especially if availability is limited. Once your booking is confirmed, you can then arrange your flight according to the tour schedule.
Before making the payment, you’ll see a request box where you can enter any additional hotel requests.
Best Regards,
Mary Joy
Customer Service Rep
Hello, I hope this message finds you well.
I just have a question regarding your tour for: Tour Code: 671991.
Originally we decided we were not going to do a tour until I came across your tour and thought it was perfect within where we wanted to go and somewhat within our time frame of staying in Europe.
However, we have already booked our flights coming from Canada and leaving from Rome back to Canada prior to seeing this tour.
I was wondering if we are unable to attend your day 10 and day 11 of this tour, would the rate be discounted/ lessen if we are unable to attend the last two days? We are travelling as a family of 4, so it would be for 4 people.
Thank you in advance for your help.
Warm regards,
Peter
Dear Peter,
Thank you for your inquiry with Tours4Fun.
Unfortunately, the price listed on our website is a fixed rate, and we are unable to make any further adjustments. We appreciate your understanding.
Best Regards,
Mary Joy
Customer Service Rep
What is the mandatory fee of 220 dollars per person and then the mandatory transportation surcharge of 42 dollars? In the total to pay I can include the fee of 42 dollars but not the one of 220 dollars, how does it work? Are they both mandatory taxes that I cannot avoid paying? What is the purpose of the 42 and 220 dollar tax?
Dear Piero,
Thank you for your email.
There is 2 Mandatory fees for this tour:
$ 220 USD x person. This fee gives you access to the following attractions:
Crazy Horse+ Mount Rushmore+Devil's Peak+Yellowstone National Park+Grand Teton National Park+Great Salt Lake+Arches National Park.
This mandatory fee in the amount of $ 220 must be paid in cash to the tour guide and tickets cannot be pre-purchased separately. Any optional activities you wish to join must be paid to your tour guide in cash.
The transportation surcharge in the amount of $ 42 USD x person can be paid at the moment that you make the reservation using a credit card.
Best Regards,
Edgar
Customer Service Rep
A:
|
2025-04-10 16:25:52
Dear Piero,
Thank you for your inquiry.
For $220.00/person Mandatory fee, it is for the Crazy Horse+ Mount Rushmore+Devil's Peak+Yellowstone National Park+Grand Teton National Park+Great Salt Lake+Arches National Park, it needs to be paid separately to your guide, while the Mandatory Fee: Transportation Surcharge needs to be paid during the booking.
Best Regards,
Rea
Customer Service Rep
( Tour Code 322395 ) Good morning I'm Italian, I wanted to know if the pick up to meet the group is at the hotel or at the airport, because I read that the pick up is at 1:30 pm at the east terminal at baggage claim 6# but if I arrive from Italy definitely in the afternoon or evening if the flight is the same day maybe I have to leave the day before for Denver ? If I arrive the day before then I go to the hotel for 1 night and the next day I'll return to the airport to meet the group ? but how will I go to baggage claim 6# if I have already entered the United States? Then another thing I wanted to know everything I wrote above also applies to the return, that is, the guide leaves me at the airport even if I don't have a flight, maybe the next day I will have to leave.... The departure is from Denver and the return from Denver? What if I wanted to stay 1 more day in Denver?
Dear Piero Sciarretta,
Thank you for your inquiry with Tours4Fun. We offer complimentary airport pickup at Denver International Airport (DEN) at 13:30 on the first day of your tour. We only have complimentary airport pick up on the day of the tour. If you you will not be able to arrive on that the you self check in directly to the first night hotel.
For the return, complimentary drop-off is available at DEN on the last day. Please book your return flight for after 16:00.
Best Regards,
Mary Joy
Customer Service Rep
Jenny paasewe
Apr 08, 2025
Q:
I NEED T0 BOOK TOUR FOR 45 PEOPLE; 15 PEOPLE IN EACH VAN FOR 45 FOR SEPTEMBER 7, 25 FROM THE MOON PALACE CANCUN
Dear jenny paasewe,
We can provide you the transportation with this trip.
You can go ahead and book this trip on our website and put your request in the message box.
Best Regards,
Mary
Customer Service Rep