Could you explain the activities for the montreal-quebec city 3 days bus tour? I can see that you listed the activities under the "Own Expenses", but like are all of them mandatory or do we get to choose which one to go to? What happens if say we don't choose any activity then, are we stuck in the bus/hotel? Could you please email me for the answer. Hoping to join this June. Please and thank you.
Dear Mika Nicole Moreno,
Optional tours are entirely up to you—you're free to choose whether or not to participate.
Mandatory fees, however, must be collected if you are joining the tour. If you would like to participate in any optional tours, simply inform the tour guide when the tour begins.
Best Regards,
Mary Joy
Customer Service Rep
Dear Karthik,
Thank you for reaching out to us!
Unfortunately, this tour doesn't operate on Mondays.
If your travel date is amenable, June 15 is available.
Best Regards,
chelzy
Customer Service Rep
Hi,
Previously you mentioned the tour is for 12 hours. But I dont see the schedule for 12 hours. Can you please tell the exact schedule and all the attractions that will be shown? What is the start and end time? Is there a phone number that I can call for further questions?
Dear Karthik,
Thank you for reaching out to us~
Please see the detailed tour duration below:
Golden Gate Bridge (45 mins) → Palace of Fine Art (30 mins) → Lombard Street (45 mins) → Fisherman's Wharf (2.5 hours, optional for Bay Cruise) → San Francisco In-depth Tour
San Francisco In-depth Tour detail: Cathedral of Saint Mary of the Assumption (30 mins) → Civic Center (40 mins) → Twin Peaks (25 mins) → Treasure Island (pass by).
Note: The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.
Best Regards,
chelzy
Customer Service Rep
Hi,
What is the exact tour schedule? What all attractions are covered? (Asking because the description on the website is confusing)
When does the tour start and end?
Dear Karthik,
Thank you for reaching out to us!
The tour starts at 8:30 in the morning.
The highlights of the tour are the following: Fisherman's Wharf, Victorian homes, Chinatown, North Beach, Presidio National Park, Awe-inspiring views of Alcatraz and the Pacific Ocean, and Bay cruise around Alcatraz Island.
Best Regards,
chelzy
Customer Service Rep
For tour code 692640, does it end on the last day or the day following? For example, my tour ends on the 20th, will my flight need to be the 20th or the 21st?
Dear Andrés Carrión,
Thank you for reaching out to us!
You can take the flight that departs on the same day that the tour ends since, on the last day of the tour, there are no activities anymore.
Best Regards,
chelzy
Customer Service Rep
I am interested in your tour under tour no 17850. We've noted that there is a buy 2 get 2 free offer and 4 guests must stay in same room. We are going to have 4 adults to join the tour. May I know how many beds and size of beds will the hotels provide? Thank you.
Dear SHUM,
Greetings!
Please be advised that the room is equipped with standard/double beds.
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
Dear Pinky shah,
Thank you for reaching out to us!
We appreciate your interest in our services.
Please check with your nearest embassy to have the correct information if it is okay to travel to Canada side with your US Visa.
Best Regards,
Recah Laine S
Customer Service Rep
Arumugam Jayakumar
May 09, 2025
Q:
I stay at Hilton Garden Inn Waikki Beach from 6-18 to 6-22, 2025. I like to take your tour. Do you pick up and drop us from this hotel. Please advise. Thank you!
Dear Arumugam Jayakumar,
Thank you for reaching out to us!
We appreciate your interest in our services.
Please note that we can only pick you up from all major resorts and hotels in Keauhou, Kona, Waikoloa, and Kohala Coast area between 7 am to 8 am. Actual pickup times vary depending on the exact location. The tour duration is around 11-12 hours.
kindly leave a booking request/ remark pertaining to your concern so we can notify our team and arrange your pick-up accordingly.
Best Regards,
Recah Laine S
Customer Service Rep
for 5-day canada tour from calgary: banff, jasper, johnston canyon, etc with airport pick up/drop-off service, can I be dropped off at any hotel in calgary?
Dear arijati suliarta,
Greetings!
Please be advised that all are set and arranged, information is available in the website for this tour.
【Dropoff Service】
[Banff Town] Elk + Avenue Hotel
[Downtown] Bus station in front of Harry Hays Building (across the street from the Delta Calgary Downtown hotel), on 4th Ave SE, Calgary
[NE Calgary] Best Western Premier Calgary Plaza Hotel
[YYC Drop-off] Calgary International Airport Departure Terminal (For domestic flights, please book departures after 9:30PM. For international flights, please book departures after 10:30PM)
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep