Dear Raymond,
Thank you for reaching out to us~
You'll need to pay the Banff Sulphur Mountain Cable Car + Icefield Snowmobile + Moraine Lake Concession Fee + National Park Ticket on Day 4 directly to the tour guide through cash.
Best Regards,
chelzy
Customer Service Rep
Dear Aldie,
Thank you for your inquiry.
The estimated drop-off time at Millbrae, CA (Fairfield Inn & Suites by Marriott San Francisco Airport) on the last day of the tour is approximately 7:00–8:00 PM.
Please note that this timing is subject to change based on unforeseen circumstances such as traffic, weather, or other delays that may occur during the journey.
Best Regards,
Recah Laine S
Customer Service Rep
For Whistler Day Tour From Vancouver W/Sea to Sky Gondola Tour code, how can we get Peak to Peak Cable car? Is it part of Itinerary? Is cost included or optional? At which stop we get this PEAK to PEAK cable car?
We are looking at flights now and anticipate arriving IST on morning of either Monday May 19 (works perfect) or one day later where it appears we might be able to "catch up" with the tour? Could we get airport pickup on Tuesday and then join tour mid-day Tuesday in Istanbul? We would otherwise join with the Taksim evening event. Next question: What is our luggage allowance? I believe this is all by van or bus (no airfare)? Being able to each have both normal 10kg carry-on and larger 23kg suitcase should allow us to arrive on Monday. We have another trip immediately prior and are trying to decide whether we go home to reload in between (delays arrival) or travel heavy. We spent a week in Istanbul in Nov 2023 and are now looking to primarily visit cities outside Istanbul. We will arrive 19 or 20 May and depart 31 May. Do you have any other tours you'd suggest to focus on historical areas outside Istanbul?
Please email any brochure you might have for this and any other recommended tours.
Dear Chad McGraw,
Thank you for taking interest in one of our tours.
Kindly check below for the answer to your queries.
1. We suggest that you would exactly arrive on May 19, and please be informed that the hotel check-in time on May 19 is around 2pm onwards. If you arrive on Tuesday May 20 we cannot pick you up at the airport as the complimentary airport pick-up is on the first day which is May 19.
2. For the luggage and carry on, 1 person is allowed to bring one carry on and one luggage.
3. You can also check-out Tour Code: 672318
4. As of now we do not have any brochure, yet you can search everything on our website as all of our tour packages and its information are already laid-out on the website.
Best Regards,
Mary
Customer Service Rep
Hi
Can you confirm the luggage policy for the yosemite 2 day tour no accom please. we are likely to have two cases with us. Also are we able to book in advance for june?
thanks
Dear NW,
Greetings!
We need to verify this concern to our local provider for clarification of the Luggage policy.
Please allow us to check and will send you an email once they respond.
Thank you
Best Regards,
Kris
Customer Service Rep
I am wondering if we could do tour from New York to Niagara Falls, but not return to New York, as we are wanting to get to Toronto? We would be interested in 6th September 2025 tour from New York, that being our last day there.
Thank you Janine
Dear Janine Treffone ,
Greetings!
Yes, you may end your tour in Niagara and just an advice that the price is fixed and can not be adjusted, since you wish to end your tour there and will not go back to New York.
Hope to hear from you soon.
Best Regards,
Kris
Customer Service Rep
Dear Andrei Horga,
Normally for our tour in US and Canada they will be conducted in English and Chinese. However, for this tour it will be conducted in 3 languages Chinese, English, and French.
Your tour guide will speak 3 languages at a time.
Best Regards,
Leonalyn
Customer Service Rep
Buenos días
Somos 2 personas procedentes de Colombia, no hablamos ingles.
La habitación es por grupo familiar, correcto ??.
En el tour de 4 días, el guia hablará en español ??
La fecha sería entre el jueves 8 de mayo con regreso el domingo 11 de mayo de 2025. Hay disponibilidad ??
Dear CATALINA SAURITH,
Thanks for your interest.
Spanish language is available for this tour. May 8 is also available, please feel free to book it online.
You will get a private room for 2 guests if you wish to stay in 1 room.
If you have any questions, please feel free to get back to us.
Thank you.
Best Regards,
Georgette
Customer Service Rep
Just curious. For the three day Canadian East Coast Tour from New York, which are the two hotels we will be staying at if we go for the tour in May 2025? Also, from the itinerary, it is mentioned that there will be duty free shopping on the third day? Which duty free store would we be visiting? Thank you.
Dear Lawrence,
Thank you for your inquiry.
Tentative hotel on Day 1 is M Hotel Buffalo / Niagara Riverside Resort or similar, while on Day 2 is Best Western Belleville or similar.
Please note that final hotel details will be available 24-72 hours before check-in.
Before back to New York, we will have a short stay at duty-free stores, the guide will discuss upon arrival.
Best Regards,
Rea
Customer Service Rep
What the name of the airport in Brazil for the first day of the tour? What is the name of the airport in Lima, Peru on the last day of the tour? I have to book tickets. I may stay in Ibis hotel at aria Silva Jardim in Rio de Janeiro. Will you pick me up from this hotel to join the tour on the first day? Thank you
Dear Diana,
Thank you for your inquiry,
The airport name in Brazil is Rio de Janeiro/Galeão–Antonio Carlos Jobim International Airport with an airport code GIG.
On the last day, departure airport will be from Cusco Airport Alejandro Velasco Astete International Airport (CUZ).
We will double check with our provider if hotel pick-up on the first day is available.
Best Regards,
Rea
Customer Service Rep