Reservation Number
E-2853154
Tour Operator
Ctour Holiday(海鸥假期)
Tour Name
5-Day Canadian Rockies Tour from Vancouver: Kamloops, Columbia Icefield, Banff National Park and Kelowna [2-105197814]
Guest Information
Customer 1 (Contact person)
Contact Phone Number
1-2368636324
Contact Email
[email protected]
Confirmation number
200324000255903
Please send details today of the amount payable in cash before tour begins for A Nash and R Nash
Dear Anne Nash,
Upon checking, your reservation is all set and ready for the tour to begin.
Please note that we will send you the tour guide's information and the first night's hotel details as soon as they become available.
Best Regards,
Recah Laine S
Customer Service Rep
Hi Team, i am based in Paris and i am looking for a Switzerland trip starting from Paris for me and my parents.
can you please suggest if there are any trip starting from Paris and covering switzerland,
Dear MOHINI SIMARIA,
Thank you for taking interest in our tour packages.
At the moment, we currently offer these tours that starts in Paris and includes a visit to Switzerland.
Kindly check the Product Codes below for reference.
Product Code: 345295
Product Code: 470968
Product Code: 707604
Best Regards,
Mary
Customer Service Rep
My question is what is the projected end time in Banff. I wanted to start in Calgary and get dropped of in Banff. So the pick up time in Calgary is 7:15am, then Banff at 9:30am, so coming back what is the estimated time to arrive to the drop off point in Banff.
Dear Ty,
Greetings from Tours4fun!
The tour ends around 7-8pm depending on the traffic situation.
Let us know if you have other questions.
Best Regards,
Charise
Customer Service Rep
We are planning to join the 3D2N Washington DC+Niagara tour. We would like to get a more detail explanation on "in-dept tour", before we can consider joining them.
also, what is the estimated time of arrival back in NYC on the last day?
This will heavily impact on our accommodation booking.
thank you
Dear Grace,
This type of tour typically goes beyond the basic sightseeing stops and offers more time at key locations, allowing participants to explore in greater detail. Our final drop-off time back in New York City is typically between 7:00 and 8:00 PM.
Best Regards,
Mary Joy
Customer Service Rep
Dear Julie,
At this time, we do not have any offers available for June or July 2025. We recommend checking our website periodically for updates as new offers may be added in the future.
Best Regards,
Mary Joy
Customer Service Rep
May I ask why is there an admission fee for the Niagara Falls Night Tour $45.00/Adult? The falls can be seen even from afar. What does the payment / night tour cover?
Dear Atch,
Thank you for your inquiry.
The Niagara Falls Night Tour is a mandatory fee where guests are guaranteed to be able to watch fireworks show at the falls (except there is no firework show on that day).
Best Regards,
Rea
Customer Service Rep
Dear Anita,
For this tour, we have a storage for luggage in our vehicle and you can leave it there while you enjoy your tour.
Best Regards,
Mary
Customer Service Rep
Richard Lim
Aug 23, 2024
Q:
In your itinerary it reads that arrival transfer to hotel is included. I would probably be arriving a few days earlier, would the transfer from the airport to the hotel be included too?
Dear Richard Lim,
Thank you for taking interest in one of our tour packages.
Please note that the arrival transfer from the airport to the hotel is only applicable on Day 1 of the tour.
If you arrive before the tour start date and wish to arrange a transfer, you will need to purchase a pre-tour hotel package that includes an airport pick-up upon arrival. This option ensures a smooth transition from the airport to your hotel ahead of the tour.
If you need assistance with booking a pre-hotel package or have any other questions, please feel free to reach out to us via email or call us at 1-626-389-8668. You may also leave a message on the message box upon booking regarding this request.
Best Regards,
Mary
Customer Service Rep
Dear YYP,
Thank you for your inquiry.
While our bus does not have a toilet onboard, we do make regular stops every two hours to ensure that all passengers have the opportunity to use restroom facilities and take care of any personal needs.
We kindly ask that you coordinate with our tour guide during the journey, who will be happy to assist and inform you of upcoming stops. Your comfort is our priority, and we aim to make your trip as smooth and enjoyable as possible.
Best Regards,
Mary
Customer Service Rep