Dear Sir,
We are two.We plan to take this tour in Apri.2025.
Please confirm:
1.Tour dates available to book.
2.Our KLM flight reached Amsterdam at 6.40 am
Is it okay or we should come one day earlier.
Thanks,
Dear RIZWAN SALEEM,
Thank you for your inquiry.
This tour is available every Tuesday for the month of April.
The flight timing is okay. The meeting point is at Schiphol International Airport at 08:30am. You may also book a flight that will arrive the day prior so you can still rest before the tour begins the next day.
Please feel free to book the tour online and let us know if you have more questions.
Best Regards,
Charise
Customer Service Rep
RIZWAN SALEEM
Jan 03, 2025
Q:
I am planning this 10 day tour in April 2024.
Kindly let me knowK
1. The starting day of the tour,Is it everyday or any particular day of the week.
2.Starting time of tour.
Our KLM flight from accra reaches Amsterdam at 6.40 am.So can i come same day or i shud one day earlier.
Thanks,
Dear Rizwan Saleem,
The tour will begin on the specified date, and the pick-up is scheduled for 08:30 AM from Amsterdam Schiphol Airport (Arrival Hall, Burger King Restaurant). Please be there 10 minutes before the pick-up time.
Since your KLM flight from Accra arrives at 6:40 AM, you may be able to make it on time for the pick-up. However, if needed, feel free to contact our tour guide directly before the tour starts.
Best Regards,
Mary Joy
Customer Service Rep
Dear maxlen Balanon,
We conform the baggage rules according to the airline's standard limit wherein: 1 check in luggage and 1 carry on. Also, the pick up point and the drop off point will just be the same.
Best Regards,
chelzy
Customer Service Rep
Erica Lee
Jan 01, 2025
Q:
What are the dates of availability of the tour? I am looking for a tour April 13-17th, and would like hotel accomodation April 12-21. Thank you, Erica
Dear Erica Lee,
Please be informed that we have this tour in every Saturday.
April 5, 12, 19, and 26, 2025.
For the hotel extension quotation, we suggest to put a note in the request reservation box upon placing your order for us to inform you the quotation via email.
If you have any questions or clarifications, please feel free to reach out to us.
Best Regards,
Leonalyn
Customer Service Rep
Good evening, i am interested in tour with hotel extension pre and post tour+transfer from and to airport. My question is… since tour start from Opera Paris (for instance) is transfer from hotel included?
Dear Kristina,
Thank you for your inquiry.
If you book a tour with pre and post hotel + transfer, you don't need to go to the meeting location on the day of tour.
You will be picked up from your hotel.
Let us know if you have more questions or clarification.
Best Regards,
Charise
Customer Service Rep
What time do we get back to New York from Washington DC 1 day tour?
Product Code: 426
I'm thinking about taking this meeting time and point: 11:00AM New York NYY - Outside Port Authority side entrance
330W 42nd (btw. 8th & 9th Ave.) New York
Dear Jose,
Thank you for reaching out to us!
We appreciate your interest in our services.
The approximate return time to New York from the Washington, D.C. day tour is between 7:00 and 8:00 PM. However, please note that this may vary depending on unforeseen circumstances that could affect the timing of your return.
Best Regards,
Recah Laine S
Customer Service Rep
do you also have packages including entry tickets/ we dont want to pay anything extra in between the trip. Also do you have a day leisure for shopping. And since our plan is just 15days before.. do you offer free cancellation pls.
Dear Satish kumar,
Thank you for reaching out to us!
We appreciate your interest in our services.
If you'd prefer not to carry too much cash, you can pre-pay for the optional activities package by leaving a remark in your booking, and we’ll process it once we receive it. For shopping, you can coordinate directly with your guide during the tour to assist you with your request for leisure time. Regarding cancellation, it still needs to be verified with our team.
Best Regards,
Recah Laine S
Customer Service Rep
I would like to opt for this package, but I have a few questions. Do you also offer a package without any additional expenses? Also, do you provide free cancellation?
Dear Satish,
Thank you for reaching out to us!
We appreciate your interest in our services.
The pricing depends on the tour you choose, as some exclude optional activities that may incur additional costs, such as service fees, meals, and other extras not covered by the package.
For cancellation, please refer to our special note on the policy. If your reservation is not yet confirmed, we can void the payment if you decide not to proceed. However, once your reservation is confirmed, the cancellation policy will apply.
Best Regards,
Recah Laine S
Customer Service Rep
Dear Edwin,
This tour will pick you up at the downtown Toronto, Canada.
Upon placing your booking, you are required to specify the location at downtown Toronto that you wished to be picked up.
Thank you very much for your interest in joining one of our tours~
We are looking forward to hear from you.
Best Regards,
chelzy
Customer Service Rep
Dear Rachel Maccoy,
While the 1-Day Grand Canyon West Rim Tour does have a shuttle bus available within the West Rim, we do not recommend bringing a mobility scooter. The shuttle may not be suitable for handling scooters, and it could pose some challenges during the tour.
Best Regards,
Mary Joy
Customer Service Rep