Dear Marcellino,
Greetings!
Please be advised that the tours that we offer are all set and arranged.
May we know where the information came from, for us to check and verify here.
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
for a 7 day western europe tour that leaves on Monday can we have the accommodation on Sunday night in exchange for Day 6 let me know before we book it.
Dear antonino,
Greetings!
Regarding this, please be advised that the itineraries and arrangements are all set and cannot be modified.
Departing on Monday, the day-to-day itinerary is as below:
Day 1: Frankfurt - Bonn - Cologne - Amsterdam
Day 2: Amsterdam - Zaanse Schans - Amsterdam
Day 3: Amsterdam - Brussels - Paris
Day 4: Paris - Versailles - Paris
Day 5: Paris
Day 6: Paris - Reims - Luxembourg
Day 7: Luxembourg - Trier - Koblenz - Frankfurt
The tour package includes:
6-night hotel accommodations
Breakfast (coffee or tea, juice and bread)
Ground transportation in air-conditioned motorcoach
Professional tour guide
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
we are 2 Adults and 2 KIDS ( 7 years ( 02/01/2018 ) & 10 years ( 14/10/2014 ) why can't we accommodate in one room , its showing me option of 1 room with 2 adults and 1 child and for other child or adult book 2nd room which is increasing the cost to book, can you please confirm this as we can stay in one room.
Dear rocky ,
I would like to clarify that our room accommodates a maximum of 3 guests, including children. Since there are 4 guests in your party, an additional room will be required, which results in an increased cost. This is necessary to ensure that we can provide the appropriate space and comfort for everyone.
Best Regards,
Mary Joy
Customer Service Rep
May
Feb 11, 2025
Q:
1-Day Valley of Fire & Seven Magic Mountains Tour
Does this tour run in September/ October? Thanks
Dear May,
Thank you for your inquiry.
This tour is not yet available for September.
You may check back in a couple of months for the availability.
Best Regards,
Rea
Customer Service Rep
Hi
I'm interested on the 4 Day Niagara from NY with Tour Code 462582, but not decided yet on the date. Im looking either on 14 March 2025 or 21 March 2025, are these Tour Dates confirmed and still available?
Really appreciate for your immediate response
Thanks
Dear Danie Olegario,
Thank you for your interest in joining one of our tours~
Yes, we still have limited seats for March 14/21, 2025 and is still subject to reconfirmation from the local office. Also, please be informed that this is a first come first serve basis so we can't guarantee that your slots will be secured in the long run.
We always encourage our guests to make and confirm the bookings in advance so that they can secure their slots ahead of time.
Also, booking in advance grants you the privilege to enjoy a more discounted tour price. For the reason that our promos for this tour package is only limited and in fact, the promo ends 17 days from now.
We're looking forward to having you in the future!
Best Regards,
chelzy
Customer Service Rep
Dear mick roche,
As of now, we do only have a tour date until April 2025. You can check again our website by the end of February for more tour dates.
Best Regards,
Leonalyn
Customer Service Rep
We are a group of 4, including my 87 year old mother. She can get in and out vehicle herself with limited assistance. However, we will bring a wheelchair with us just in case she is tired or her knees hurt due to walking. Does the vehicle has space to keep the wheelchair? Please confirm before we book the tour for May 9. Appreciate your prompt reply.
Dear Lydia,
Thank you for reaching out to us!
We appreciate your interest in our services.
You are welcome to bring a foldable wheelchair for your mother. Kindly ensure that it is foldable for easy storage in the vehicle.
To better assist you, please leave a remark when booking regarding your request to bring your mother’s wheelchair. This will allow us to note it and inform our team in advance.
Let us know if you have any other questions. We look forward to welcoming you on the tour!
Best Regards,
Recah Laine S
Customer Service Rep
Scotland will be the tail end of a month long trip to Europe. The luggage size will be a problem. Is there a place to store two large suitcases while on this 3 day trip.
Dear paul johnson,
Thank you for reaching out to us!
We appreciate your interest in our services.
For your 3-day trip to Scotland, please limit your luggage to one small/medium piece per person (maximum 15kg in weight, with dimensions 55cm x 40cm x 20cm) along with one small handbag or daypack. Your luggage can be stored in the designated area during the trip.
If you require any assistance, kindly leave a remark upon booking so we can inform our team in advance. You may also coordinate directly with your guide during the trip for any additional support regarding your luggage.
Please note: This trip includes two nights in a B&B (3-star or above) in Inverness, with pickup and drop-off at your accommodation.
Let us know if you have any questions!
Best Regards,
Recah Laine S
Customer Service Rep
I have two large check in bags as in Airport.
If i book your 2 day or 3 day tour
can i bring my 2 big bags...... during the tour
Requesting the info
Thanks
Raj
Dear Raj,
Thank you for reaching out to us!
We appreciate your interest in our services.
For the comfort of all travelers, we kindly ask that you limit your luggage to one small or medium-sized piece per person (maximum 15kg, with dimensions no larger than 55cm x 40cm x 20cm) and one small handbag or daypack.
Your luggage can be stored in the designated luggage area during the trip. If you require assistance, please leave a remark upon booking so we can notify our team in advance.
Let us know if you have any further questions!
Best Regards,
Recah Laine S
Customer Service Rep
Rujira
Feb 07, 2025
Q:
I'm a solo traveler and If I take this program "8-Day New York + Canada East Coast Tour: Niagara Falls, Toronto, Quebec, Montreal and Ottawa", it will cost me USD or CAD? I will be in New York on 22 May 2025 but I may book this program on 24 May and where I can meet up? please advise and then I can starting plan for my trip again.
Dear Rujira,
Thank you for your interest in joining one of our tours~
Our system will automatically charge you in USD.
We only provide complimentary pick up at EWR.
You may opt to self check-in to your first night hotel or meet the group at the airport to join the New York Morning Tour.
I hope this information helps!
Let us know if you need anything else
Best Regards,
chelzy
Customer Service Rep