we are planning to book your tour for July 15 for five nights for three people. Our concern is we look at travel insurance but it brought us back to asking the tour operator. If travel restrictions continued around july 15 and are not able to travel- are you going to refund our money back since its due to travel restrictions? Canada will open up to public travel by June 21. However we dont know IF they allow US Citizens to travel to Canada by July 15.
Please advise.
Thank you.
Dear Rhonda,
Please note that if we are unable to confirm your tour, we can always offer a full refund.
Kindly note that if for some reason that your tour will be affected by the pandemic, we will not confirm your tour.
Thank you for your inquiry.
Best Regards,
Junnie
Customer Service Rep
Dear Max,
Please send us an email at service@tours4fun.com for your concern.
Kindly provide your order number and we will further assist you.
Best Regards,
Junnie
Customer Service Rep
1. Can I upgrade the accommodation to 3/4* hotel.?
2. Can I choose my own hotels?
3. How is the refund regulation.? My group (4 people) are still waiting for UK visa decision from the embassy
4. Can I enter Dublin (Ireland) with UK visa?
5. Please inform me the links of UK and Northern Ireland tours with durations up to 8 days that are still available for travel time in end of December 2019
Thanks
Dear Marcella,
Thank you for your interest at Tours4fun.
This tour does not offer hotel upgrade, however, for your Great Britain there is an option upon booking to choose a Private Room Upgrade.
The hotels are being arranged by our local office, whom will be conducted the tour. There is no option to choose your own hotel. Accommodation is provided in twin share en-suite rooms. We use a mix of mostly 2, 3 and 4-star hotels, and some hostels.
Please see below the cancellation and amendment policy.
Cancellation Policy
- 60 days or more before departure: 10% of tour cost
- 30-59 days before departure: 40% of tour cost
- 15-29 days before departure: 70% of tour cost
- 14 days or less before departure: non-refundable
Amendment Policy
60 days or more before departure: USD 35
45 - 59 days before departure: 20% of holiday cost
30 - 44 days before departure 40% of holiday cost
15 - 29 days before departure 70% of holiday cost
We do not process amendments to the original bookings within 14 days of tour start date.
Arrangement are subject to changes, you can refer under the special notes for updated information. https://www.tours4fun.com/great-britain-new-year-7-day-tour.html#special
Please click here to see if you need a UK visa.
https://dublin.ie/live/official-procedures/immigration-visas/https://www.gov.uk/check-uk-visa
You can refer below link.
https://www.tours4fun.com/europe-taster-7-days.html
Best Regards,
Crissa
Customer Service Rep
Is this trip fully refundable? I will book this trip 3 months ahead, then I will submit for Schengen visa. If I don't get visa, can I fully refund this trip?
Dear Md Andalibur,
Thank you for your interest on Tours4Fun.
If that is the case, then you have to follow the Cancellation Policy. It is stated on the website. https://www.tours4fun.com/reykjavik-holiday-4-day.html#special
The cancellation policy will apply after the confirmation.
NOTE: Your reservation is always subject to confirmation by email, normally within one to two business days.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Marylou
Customer Service Rep
If I book tour with requirement of visa support document, then I get the visa, but for personal reasons, I cannot join the tour, will I be refunded the tour fee?
Dear To,
Thank you for your interest at Tours4fun.
We will be following our cancellation policy.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Briccio Jay
Customer Service Rep
Please clarify cancellation policy.
Cancellation Policy
- 23 days prior to departure date: 100% of tour cost
- 24-29 days prior to departure date: 25% of tour cost
- 30 or more days prior to departure date: 10% of tour cost
Only cancelling 23 days prior to departure is 100% refundable.
It appears that cancelling prior to 23 days to departure you incur cost. This appears to be totally backwards with normal provisions.
Pending clarification, we may book now?
Dear David,
If you need to cancel your reservation with:
30 or more days prior to the departure date you must pay 10% of the tour cost as penalty fee
24-29 days prior to departure date: 25% of tour cost as penalty fee
23 days prior to departure date: 100% of tour cost, is not refundable
Thank you for your inquiry.
Best Regards,
Alberto Blando
Customer Service Rep
How to buy 15 day Swiss Travel Pass? I only see 3 days at $237. I will travel 8/15/19 (arrive Zurich 8/16/19) to 8/30/19.
Is the pass a e-pass?
Is it refundable? (with some processing fee?)
Dear Ning-Chia,
Thank you for your interest at Tours4fun.
Please be advised that there will be an option for the 15 day pass by clicking the Swiss Travel Pass Option under tour options on "Book Now".
Please be guided that you will be sent an E-pass and also to be printed pass voucher once we have confirm the tour.
Once the tour is confirm, cancellation policy will apply as per link below.
https://www.tours4fun.com/cancellation-and-refund-policy.html
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour page, then click on "BOOK NOW".
Best Regards,
Wella
Customer Service Rep
I understand that payment is proceeded without confirmation of placement in the bookings. How long does it take for a refund if the tour is unavailable but payment has been processed?
Dear Fiona,
Thank you for your interest in Tours4Fun.
Once the tour is not available the refund process will be 4-5 business days,
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Debbie
Customer Service Rep
I'm interested in your tour 56-24534 for two person me & my girlfriend.
I'm from USA ( US CITIZEN ) but my girlfriend id from Vietnam( Vietnam citizen ) & she lives in Vietnam.
I would like to book this tour 56-24534 but
is it refundable in case if my girlfriend doesn't get Schengen Visa from Vietnam ?
if yes then what are the conditions & restrictions apply
please let me know.
thanks
regards
Dear HATAL PATEL,
Thank you for your interest at Tours4Fun!
Please refer to the cancellation policy for this tour:
https://www.tours4fun.com/cancellation-and-refund-policy.html
To place your order for a reservation online, simply select "Check Availability" click on your desired tour start date and the number of rooms you need/ travelers you are booking for. Look over the tour options and when you are ready select "Book Now".
Best Regards,
Ambar
Customer Service Rep