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4-Day Antelope Canyon, Grand Canyon South and Lake Powe
Vivian
Feb 28, 2015
 
Q:
can you refund the money if i could not go on the day of departure?
QnA
View answers (1)
A:
| 2015-02-28 08:04:38
Dear Vivian, Please refer to our Standard Amendment, Cancellation and Refund Policy before you make a reservation. Any person failing to appear on the day of departure shall not be refunded as the seats and hotel accommodations included with the tour are pre-arranged. https://www.tours4fun.com/cancellation-and-refund-policy.html Thank you for your inquiry. Best Regards, Sandy Customer Service Rep
4-Day Boston to Niagara Falls, Toronto, Montreal and Qu
Jocelyn Lieu
Feb 25, 2015
 
Q:
Is there a full refund, if the trip is cancelled by your company?
QnA
View answers (1)
A:
| 2015-02-25 16:33:48
Dear Jocelyn, If we cancel the reservation we will offer you the next available date, a similar tour product as a substitute, or we will issue a full refund. However, please keep in mind that should this happen, it would be under very special and rare circumstances, because we will try our best to accommodate our customers travel needs. If you wish to cancel the booking after it has been confirmed, please view our cancellation policy by clicking the following link: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Andy Customer Service Rep
Eiffel Tower Skip-the-Line Night Tour
Jim
Feb 09, 2015
 
Q:
If I book this tour months in advance and then my trip to Paris is canceled, will I get a refund?
QnA
View answers (1)
A:
| 2015-02-09 21:19:19
Dear Jim, If we confirm your reservation and you wish to cancel please view our cancellation policy: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Andy Customer Service Rep
6-Day Grand East Coast Tour From New York City: Philade
Divina
Feb 04, 2015
 
Q:
Is the payment only by credit card? If the tour were not confirmed will you refund the full amount? Is there any incident that the tour got cancelled?
QnA
View answers (1)
A:
| 2015-02-04 09:05:14
Dear Divina: Thanks for your interest in Tours4Fun! We have many payment options for your convenience: 1)Credit Card Visa, MasterCard, Discover 2) PayPal 3) Wire Transfer* When wiring money, please include the wire transfer fee. We will not issue your e-ticket should there be any difference in the amount due. 4) Money Order / Cashier’s Check/Traveler’s Check* Payable to: Tours4Fun Mail to: 24 West Saint Joseph St, Arcadia, CA 91007, USA 5) Cash Deposit Bank information will be sent to you after we receive your reservation. Also if you are booking the urgent order, we recommend you pay the cost by Credit Card or PayPal. And if your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. There are several cases that would affect our tour arrangements: 1)Extreme weather 2)Irresistible natural disasters 3)Other unexpected conditions If you need more information about Cancellation/Refund Policy, please click here: https://www.tours4fun.com/cancellation-and-refund-policy.html Best Regards, Judy Customer Service Rep
3-Day Bus Tour to Washington D.C., Philadelphia, Niagar
Thuy
Jan 28, 2015
 
Q:
I plan to travel from 13 Feb - 15Feb 2015. What if the weather at that time is bad (still heavy snow) and your tour cannot run, what is your refund policy?
QnA
View answers (1)
A:
| 2015-01-28 06:15:35
Dear Thuy, Thank you for your inquiry. Usually, if we decide to cancel the tour due to the bad weather, customers can choose to reschedule the tour with another date, or have the full refund. If there is anything to update, we will always notify our customers in advance. Best Regards, Blaire Customer Service Rep
Grand Tour of Los Angeles
YU CHI LIN
Jan 17, 2015
 
Q:
Hi If i had already paid the tour fee on the internet, would i have any chance to refund? (This is a question that i supposed)
QnA
View answers (1)
A:
| 2015-01-17 08:22:40
Dear YU CHI LIN, If you wish to cancel the tour booking after your reservation has been confirmed, please view the cancellation policy details through this link: https://www.tours4fun.com/cancellation-and-refund-policy.html. Best Regards, Emma Customer Service Rep
3-Day San Francisco & Yosemite Tour From LA
Zho
Jan 15, 2015
 
Q:
Ques 1. We are staying in Anaheim Camelot Inn & Suites on 1520 South Harbour Boulevard, Anaheim, can we have our pick up on 19 June 2015 at the hotel or do we have to make our own way to Days Inn (Buena Park)at 7121 Beach Blvd for your bus to pick us up. Ques 2. How far is your hotel back to Union Square San Francisco as we do not wish to continue on the Yosemite trip back to LA? We are aware no refund will be given for the last leg. We leave the tour on 3day day morning to return to downtown SFrancisco. Thankyou very much.
QnA
View answers (1)
A:
| 2015-01-15 08:22:32
Dear Zho, Thanks for your inquiry. Regretfully we cannot pickup from your hotel from Anaheim. You need to arrange your own transportation to our pickup location on time to join this tour. The closer pickup location for you will be at 6:45am Crowne Plaza Hotel, Fullerton, 1500 S. Raymond Ave. Fullerton CA 92831. It is around 10 minutes driving distance from your hotel and also depending on traffic, weather condition on that day. We arrange a pickup for you out of the Days Inn (Buena Park) if you are a hotel guest there. The tour hotel in San Francisco will be announced by tour guide when you are on the tour. Usually the tour hotel will be located about 45 minutes to 1 hour from downtown San Fracisco. Please also note that the two nights hotels may be in different locations. Best Regards, Emma Customer Service Rep
9-Day West Coast Tour: Grand Canyon, Antelope Canyon, S
Sara
Nov 18, 2014
 
Q:
Due to the high season,I need to book airplane ticket before the tour,it may be fully booked .(ticket not refund) Pls. check tour code 2-5992 on 27th Dec 2014. Could you make tour code2-5992 that date? If it's not much passenger? My group have 4 persons. And this tour start from SFO airport . Do I meet guide only terminal 2? I'm afraid exit terminal 1. Thanks in advanced Sara
QnA
View answers (1)
A:
| 2014-11-18 08:59:49
Dear Sara, Currently tour 2-5992 is available to book. Usually we will need 1 or 2 business days to process your booking before we can formally confirm your space on the tour. We advise you book the tour as soon as you are decided on your dates, and wait for your tour reservation's confirmation before arranging any airfare in line with the tour package. Regretfully we will not be able to pick you up at terminal 1, please meet the tour guide at the Information Center of Terminal 2 in SFO. Best Regards, Enny Customer Service Rep
3-Day Las Vegas & Grand Canyon Tour From Los Angeles**S
Halbert
Nov 04, 2014
 
Q:
Hi, I plan to join this tour on 29 Nov. Is it available? In fact I'm not quite sure the stay in West Grand Canyon will be affected if there is snowy weather. If this is the case, is it going to refund or change to other tour? Thanks a lot for your kind response
QnA
View answers (1)
A:
| 2014-11-04 15:40:04
Dear Halbert, Thanks for your inquiry. We still have seats available for the tour's departure on 11/29. Options for a change or a refund will be offered in the very rare case that a departure is canceled due to weather. Place your reservation in soon to secure your space on the tour's November 29th departure. Best Regards, Emma Customer Service Rep
8-Day Los Angeles, Disneyland/San Diego, Universal Stud
Mei
Oct 26, 2014
 
Q:
Do you run this tour on 19 nov 2014? If we make payment and trip unsuccessful, How are we refund if we pay by paypal or credit card?
QnA
View answers (1)
A:
| 2014-10-26 16:01:55
Dear Mei, Currently, the 19th of November is available for booking. If you make payment by credit card, the refund will be processed to the same credit card. All refunds for reservations paid by Wire Transfer, Money Order/Traveler's Check/Cashier's Check, Cash Deposit will refunded in the method of PayPal or Check. Best Regards, Tim Customer Service Rep
Displaying 91 to 100 (of 223 Questions) Result Page :
 

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