Dear Shelly, Thank you for choosing Tours4Fun! Please view the complete list of what is included and excluded: https://www.tours4fun.com/8-day-usa-and-canada-east-coast-bus-tour-package.html#pricing If you decide to cancel the our cancellation policy will come into effect: https://www.tours4fun.com/cancellation-and-refund-policy.html This tour is very popular and will most likely only be cancelled if due to weather, transportation, riots and many other uncontrollable circumstances then we will issue a full refund. The tour guide will be conducted bilingually in English and Chinese. The hotels are normally around 3 stars hotels. Best Regards Han Customer Service Rep

Dear Donna, 1. We do not do residential pick-ups even if you have a large group, you would have to make your way to one of our pick-up locations. The closest pick-up location to Garden Grove, Ca. is at 7:00 am. at Westminster 8560 Westminster Ave., Westminster, CA 92683 2. The advertised tour cost includes the following: - Complimentary pick-up and drop-off to chosen location (see pick-up time and locations) - 2-Night Hotel Accommodations -Ground transportation in air-conditioned tour coach You do have to pay additional costs that you will find online under our Pricing section by clicking "Package Excludes" For your reference, the information will be below. Service fees for tour guide (min. $6.00/day per person) Optional tours (Prices may vary due to different seasons and is subject to the final price on the box office.) $25 for San Francisco tour and $5 for 17 mile drive - Hearst Castle: $25.00/Adult; $13.00/Child(3-12) - San Francisco Bay Cruise: $30.00/Adult; $26.00/Child(5-12) - San Francisco In-Depth Sightseeing+17 Mile Tickets: $30.00/Person(Mandatory Fees) 3. The penalty fee will take place once the reservation has been confirmed. For more information, please visit the link below: https://www.tours4fun.com/cancellation-and-refund-policy.html If you need further information, feel free to give us a call at 1-866-933-7368 (US&Canada) Best Regards, Alex Customer Service Rep

Dear Miroslav Ulrich, Thank you for your interest in Tours4Fun! According to our policy, there is no refund for the unused part of a tour. Best Regards, Judy Customer Service Rep

Dear Mary, Weather conditions depend as it might be warm during July. If you decide to cancel your reservation, our cancellation policy will apply. Please view the link below for our cancellation policy: https://www.tours4fun.com/cancellation-and-refund-policy.html Round-trip ground transportation via air-conditioned vans, mini-buses or buses(Depending on the number of passengers traveling) . We provide 3 star hotels for your night stay. If you do not wish to attend an optional tour, you can roam around the area and the tour guide will advise you at what time you should return to go to the next attraction. Best Regards, Jane Customer Service Rep

Dear Abadh ghimire, Thank you for your inquiry. The detailed contact information will be included on your E-ticket, including the tour operator's phone number, emergency number and tour operator's name. You are able check the E-ticket and then keep in touch with them. Since the tour starts at July 11th, you will have to book a hotel extension for early arrival in July 10th. We recommend your hotel near the meeting point: 09:00am - Place d'Italie, 211 Boulevard Vincent Auriol 75013 Paris. The time between airport to the hotel cannot be unknown as it depends on which hotel you are going to stay. The hotel information will be available at one to two days prior to tour start date. But generally, it will be around 3 stars. The time we return back to Paris at last day will be around 5:30pm. Time is urgent for you to catch your departure flight. We recommend customer make the reservation first and then book a flight. Two people on tour will have to pay $813.74 to join the tour. To place a reservation, kindly follow the steps located on the right side of the detailed tour page. For the price details, please click here for package includes and excludes: https://www.tours4fun.com/5-day-west-european-countries-circle-bus-tour-paris-english-departure.html If the tour is confirmed already, there will be cancellation fee charged to cancel: Cancellation policy: Within 7 days of departure date: 100% of booking price 8-14 days prior to departure date: 50% of booking price 15-29 days prior to departure date: 25% of booking price 30 or more days prior to departure date: 10% of booking price Thank you for your interest. Best Regards, Prada Customer Service Rep