Dear Marianne Nurre,
Since the wildlife and photo excursions is a side tour in the evening, you will not miss out any stated or included stops.
Best Regards,
Calvin
Customer Service Rep
We are a senior couple (me and my wife) who would like to book the 6D National Park Tour (start from LA and end in LV). I have a couple of questions :
1) If I book online now, is there free cancellation for a period of time before the travel start date?
2) is there any other mandatory cost besides the transportation fee of $72 per pax?
Dear Kean Pak,
Thank you for your interest in joining one of our tours~
You may now book online and pay as soon as you're fully decided already.
The cancellation policy only applies after the tour confirmation which only happens after we receive your full payment.
You may check the cancellation policy below:
- Cancellation Made Within 17 days to 32 days prior to departure, Refund 70% of total purchase amount
- Cancellation Made 33 or more days prior to departure, Refund 90% of total purchase amount
To answer your second question, you are obliged to pay the BW Mandatory Fee which costs $150/person. This covers the admission to the following tourist attractions: Zion National Park, Bryce National Park, Canyonlands National Park, Arches National Park, Monument Valley, Horseshoe Bend, Grand Canyon National Park. Aside from that, it is also mandatory to pay for the service fee minimum of USD$12/person/day.
I hope this answers your questions.
We are looking forward to hear from you soon.
Best Regards,
chelzy
Customer Service Rep
Dear Tess,
Thank you very much for your interest in joining one of our tours!
For those who are interested with the St. Peter's Basilica, our guide provides an OPTIONAL VISIT providing a deeper insight into St. Peter's Basilica, Vatican Museums and the Sistine Chapel.
However, due to high demand and limited availability, we advise you to purchase this activity in advance.
Best Regards,
chelzy
Customer Service Rep
Hi, I will be staying in New York until 18th of March. Is it possible to arrange for a tour on 17th or 18th March (1 day tour to Washington DC and Cherry blossom). 2 adults +1 Kid ( 12years old). Please confirm the possibility and price details to my email in order to book. thanks.
Dear Tricia,
Thanks for your interest.
The pick up from the meeting point will be at 08:45 AM | Paris
Paris Place d'Italie 211 Boulevard Vincent Auriol, 75013 Paris, France.
We suggest you book an earlier flight or arrive a day before the tour. You can also book additional 1 night pre hotel and airport pick up online.
If you have further questions, please feel free to contact us.
Thank you
Best Regards,
Georgette
Customer Service Rep
Dear Rajeshwari,
Thank you for taking interest in one of our tours.
We would like to inform you that we do not know the exact time of the drop-off.
However, the approximate time would be around 7:30 PM - 8:30 PM or more depending on delayed schedules or road situations.
Best Regards,
Mary
Customer Service Rep
Dear Gordon Schmidt,
Greetings!
Please be advised that you may choose the currency on the upper right corner beside the search box of the page.
Regarding the currency during the tour it will be in CAD.
Thank you
Best Regards,
Kris
Customer Service Rep
Dear Gordon Schmidt,
Greetings!
Please be advised that you may choose the currency on the upper right corner beside the search box of the page.
Regarding the currency during the tour it will be in CAD.
Thank you
Best Regards,
Kris
Customer Service Rep
VIOLA
Jan 29, 2025
Q:
I would like to know the average/max. number of persons that can be in a group tour like "Andean experience tour from Lima to Puno 9 days" and the type of hotel included in the program
Thank you
Dear VIOLA,
Thanks for making an inquiry. We still need to verify it with our provider. We will just update once we have response from them. Thank you.
Best Regards,
Mary Joy
Customer Service Rep
Dear ELVIRA ELENZANO,
Yes, we've had many senior clients participate in the past without any issues. However, since this tour includes some hiking, we recommend considering your physical condition to ensure you are comfortable with the activity.
Best Regards,
Mary Joy
Customer Service Rep