What is the mandatory fee of 220 dollars per person and then the mandatory transportation surcharge of 42 dollars? In the total to pay I can include the fee of 42 dollars but not the one of 220 dollars, how does it work? Are they both mandatory taxes that I cannot avoid paying? What is the purpose of the 42 and 220 dollar tax?
Dear Piero,
Thank you for your email.
There is 2 Mandatory fees for this tour:
$ 220 USD x person. This fee gives you access to the following attractions:
Crazy Horse+ Mount Rushmore+Devil's Peak+Yellowstone National Park+Grand Teton National Park+Great Salt Lake+Arches National Park.
This mandatory fee in the amount of $ 220 must be paid in cash to the tour guide and tickets cannot be pre-purchased separately. Any optional activities you wish to join must be paid to your tour guide in cash.
The transportation surcharge in the amount of $ 42 USD x person can be paid at the moment that you make the reservation using a credit card.
Best Regards,
Edgar
Customer Service Rep
A:
|
2025-04-10 16:25:52
Dear Piero,
Thank you for your inquiry.
For $220.00/person Mandatory fee, it is for the Crazy Horse+ Mount Rushmore+Devil's Peak+Yellowstone National Park+Grand Teton National Park+Great Salt Lake+Arches National Park, it needs to be paid separately to your guide, while the Mandatory Fee: Transportation Surcharge needs to be paid during the booking.
Best Regards,
Rea
Customer Service Rep
( Tour Code 322395 ) Good morning I'm Italian, I wanted to know if the pick up to meet the group is at the hotel or at the airport, because I read that the pick up is at 1:30 pm at the east terminal at baggage claim 6# but if I arrive from Italy definitely in the afternoon or evening if the flight is the same day maybe I have to leave the day before for Denver ? If I arrive the day before then I go to the hotel for 1 night and the next day I'll return to the airport to meet the group ? but how will I go to baggage claim 6# if I have already entered the United States? Then another thing I wanted to know everything I wrote above also applies to the return, that is, the guide leaves me at the airport even if I don't have a flight, maybe the next day I will have to leave.... The departure is from Denver and the return from Denver? What if I wanted to stay 1 more day in Denver?
Dear Piero Sciarretta,
Thank you for your inquiry with Tours4Fun. We offer complimentary airport pickup at Denver International Airport (DEN) at 13:30 on the first day of your tour. We only have complimentary airport pick up on the day of the tour. If you you will not be able to arrive on that the you self check in directly to the first night hotel.
For the return, complimentary drop-off is available at DEN on the last day. Please book your return flight for after 16:00.
Best Regards,
Mary Joy
Customer Service Rep
Jenny paasewe
Apr 08, 2025
Q:
I NEED T0 BOOK TOUR FOR 45 PEOPLE; 15 PEOPLE IN EACH VAN FOR 45 FOR SEPTEMBER 7, 25 FROM THE MOON PALACE CANCUN
Dear jenny paasewe,
We can provide you the transportation with this trip.
You can go ahead and book this trip on our website and put your request in the message box.
Best Regards,
Mary
Customer Service Rep
Dear Larisa,
Thank you for reaching out to us!
We appreciate your interest in our services.
We are going to check with our product team regarding the departure availability. We will notify you once we have the information.
Best Regards,
Recah Laine S
Customer Service Rep
Bill
Apr 06, 2025
Q:
Hello,
I sent the following question earlier today however I forgot to include the details of the tour I am inquiring about. I have now included it below.
19-Day Spain, Morocco and Portugal Tour from Barcelona: Valencia, Granada, Casablanca, Marrakech, Erfoud, Seville, Lisbon, Madrid | Hotel Breakfast Included | Ticket Admission Included
Tour Code: 671250
We are arriving at Barcelona (BCN) on 5 June 2025 at approximately 6pm. Will transfer to the hotel be available at that time.
We would like to enter some tourist attractions such as Sagrada Familia, and maybe a couple of other sites. Will there be time and can we arrange entrance tickets through your company. We are informed that entrance tickets should be purchased ahead of time to avoid disappointment as it may get booked up.
Our group includes a Greek (EU) passport holder and two Australian passport holders. Do we need visas to enter any of the destinations (Morrocco).
Look forward to your prompt response.
Kindest Regards
Bill
Dear Bill,
We will get back to you as soon as I receive a response from our local office.
Best Regards,
Mary Joy
Customer Service Rep
Bill
Apr 06, 2025
Q:
We will arrive in Barcelona on 5 June 2025 at approximately 6pm. Will the transfer from the airport to the hotel be available at that time
We would like to enter some of the major attractions in Barcelona such as the Sagrada Familia and a couple of others major attractions. Can we organize entrance tickets through your company as we understand that it is best to arrange entrance tickets well ahead of time
In our group travelling there will be one Greek (EU) citizen passport holder, and two Australian passport holders. Do we need visas.
Thankyou.
Regards Bill
Dear Bill,
We are still in the process of verifying the details with our local office. We will get back to you as soon as we receive an update from them.
Best Regards,
Mary Joy
Customer Service Rep
Hi, we are planing to have this Tour Code: 64150 - 3 days tour starting 9 July 2025 to 11 July 2025.
Can we confirmed below
- starting from July 9 is Wednesday - so going to Olympic National Park will be Day 3? Can we change to Day2?
- How much is the day tour for - Mount Rainier Day Tour from Seattle
- Where Wil be stayed at? Name of the Hotel?
- Can we request to stay additional one more night from11 July to 12 July, How much will be for 2 adults?
Thank you
Dear Chizuru,
Thank you for your inquiry with Tours4Fun.
The Olympic National Park (Tour A) is only included on Day 1, and the remaining days are free days. Unfortunately, we cannot make any changes to this, as it is already fixed.
You may want to check out Tour Code: 63322 for other options.
If you wish to request an additional night, please do so before making the payment for the tour.
Best Regards,
Mary Joy
Customer Service Rep
Peter Seaman
Apr 05, 2025
Q:
What type of accommodation is provided on the overnight train journey to Vancouver.
Dear Peter Seaman,
Thank you for taking interest in one of our trips.
As per checking the default with an economic seat at the train, however if you want to upgrade to a sleeper seat/cabin, you can try to request via call or put a message request during the booking so that we will inform you the cost of the upgrade.
The upgrade is not guaranteed availability so you need to check with us first.
Best Regards,
Mary
Customer Service Rep
Dear Rafael Gonzalez,
Thanks for your inquiry.
You can end in Niagara falls but you will miss the rest of the tour and the price will be the same.
You may however, consider booking a 2 days tour.
https://www.tours4fun.com/tour/101457648-niagara-falls-watkins-glenn-corning-glass-tour-2-day.html
You may also end in Niagara falls on the last day.
If you have further questions , please feel free to get back to us.
Best Regards,
Georgette
Customer Service Rep
Dear Marliza,
Thank you for reaching out to us!
We appreciate your interest in our services.
Meal is not included in the package.
Please refer below to what is included and excluded to the package;
Includes
Professional guide
Transportation by 9 or 11 Passenger Van
Excludes
Tips
Hotel pick-up/drop-off
Best Regards,
Recah Laine S
Customer Service Rep