Regarding 17850 tour code, I am told to pay $16/day/guest. So is it mandatory to pay this extra amount? If yes, is it also applicable for kids of age 2+ and infants?
Dear Sri,
Thank you for your inquiry.
The Service Fee for tour guide/bus driver (Min. CAD 16.00/day/guest) is mandatory including for children.
Best Regards,
Rea
Customer Service Rep
I am interested in Niagara Falls itinerary for 2 days. However, i would like to receive the hotel invoice that i would be paying for. Also, i would like to know what will the invoice covers ?
Dear Hiren Mehta,
Thank you for your inquiry.
The tour includes:
1-night hotel accommodation
Transportation (The type of vehicle used will base on the number of guests on the day.)
Bilingual tour guide or driver-guide
Please note that the hotel details will be provided 2-3 days before the tour.
Best Regards,
Rea
Customer Service Rep
Emily
Apr 12, 2025
Q:
Tour code - 682971 (7 Days Italian Holidays from Milan Venice Rome)
Question -
1) the itinerary says customizable. What does this mean?
2) we do not need pick up from Milan airport. Can we exchange this service to drop off to airport at the end of the tour?
Dear Emily,
Thank you for reaching out to us!
We appreciate your interest in our services.
The term "customizable" in the itinerary means that certain aspects of the tour can be adjusted to better suit your preferences. This could include changes to the itinerary or activities, depending on availability and feasibility.
Regarding your request for a drop-off at Milan airport instead of pick-up, unfortunately, we can only provide a pick-up service as part of the package. If you'd like a drop-off to the airport instead, there may be an additional surcharge for the transfer.
Kindly leave a note when placing your booking so we can notify and verify this with our team before finalizing your reservation.
Best Regards,
Recah Laine S
Customer Service Rep
Lynn Lafond
Apr 12, 2025
Q:
Good day! I am interested in your the Waterton tour on Saturday, May 17th. I do have a couple of questions please:
1) Do we make a stop at the Bison Paddock
2) Is there a shuttle in the National Park to bring us around
3) Assume tea at $102. is for 2 people?
4) Does the driver drop us off at the Cruise if we pick this option
5) How many kilometer walk to view Cameron Falls
Thank you for your patience!
Lynn Lafond
Dear Lynn Lafond,
Thank you for your interest in our Waterton tour on Saturday, May 17th. I’m happy to answer your questions:
1.Please note that the Bison Paddock is not included in the tour package.
2.The package includes a vehicle to take you around the National Park, which is one of the main attractions on the tour.
3.The price of $104 USD is per person for the Waterton Lakes National Park Day Tour. You can check the prices in our website directly.
4.The cruise is included in the itinerary, subject to availability. You can coordinate with the guide during the tour to confirm, and feel free to leave a note regarding your request when placing your booking so we can double-check with our team before we finalize everything.
5.We will stop at Cameron Falls for a 15-minute visit before returning to Calgary.
Let us know if you have any questions.
Best Regards,
Recah Laine S
Customer Service Rep
We would love to celebrate our 55th Wedding Anniversary in the Rocky Mountains, but wanted to know if we need to book an extra day before the tour begins of after the tour ends with your company or on our own?
Dear Mil,
Thank you for your inquiry with Tours4Fun.
If you would like to add an additional night, we recommend making the request before completing your payment. This way, once the payment is received, we can proceed to request a quotation from our local office.
Alternatively, you also have the option to arrange the extra night on your own.
Best Regards,
Mary Joy
Customer Service Rep
Dear marjorie,
Thank you for reaching out to us!
Under the "ADD EXTRAS" option, there's a mandatory fee bar that you need to select to include the Admission fee to National Park + Daily breakfast + Service Fee which costs $192.95/kid $228.36/adult.
Our products are in a first come first serve basis.
The sooner you can reserve the seats, the better.
I hope this information helps~
Best Regards,
chelzy
Customer Service Rep
Gomtesh Jain
Apr 11, 2025
Q:
Whats the best package that includes everything? Bith day time boat rides to the mist, caves, and then night ride with fireworks as well?
Also do you offer any teacher/educator discounts?
Dear Gomtesh Jain,
Thank you for reaching out to us!
We appreciate your interest in our services.
The tour package you're interested in offer the tour package you want.
Unfortunately, we do not offer such discount, but you can use our promo code WELCOME_25 to avail the 2% discount.
Let us know if you have any questions.
Best Regards,
Recah Laine S
Customer Service Rep
Tour code :322395
One last question, do you recommend that I buy the 6-day tour first and then the international flight or can I already buy the flight because the tour is 100% confirmed? I will probably arrive the day before the tour starts and then at the end of the 6th day I will stay an extra night in case of safety so as not to miss the return flight. Thanks
Dear Piero,
We recommend booking the tour first to secure your spot, especially if availability is limited. Once your booking is confirmed, you can then arrange your flight according to the tour schedule.
Before making the payment, you’ll see a request box where you can enter any additional hotel requests.
Best Regards,
Mary Joy
Customer Service Rep
Hello, I hope this message finds you well.
I just have a question regarding your tour for: Tour Code: 671991.
Originally we decided we were not going to do a tour until I came across your tour and thought it was perfect within where we wanted to go and somewhat within our time frame of staying in Europe.
However, we have already booked our flights coming from Canada and leaving from Rome back to Canada prior to seeing this tour.
I was wondering if we are unable to attend your day 10 and day 11 of this tour, would the rate be discounted/ lessen if we are unable to attend the last two days? We are travelling as a family of 4, so it would be for 4 people.
Thank you in advance for your help.
Warm regards,
Peter
Dear Peter,
Thank you for your inquiry with Tours4Fun.
Unfortunately, the price listed on our website is a fixed rate, and we are unable to make any further adjustments. We appreciate your understanding.
Best Regards,
Mary Joy
Customer Service Rep