Thank you for your response. We are keen to now finalise. We will now book the flight from Calgary for 9.30pm onwards for Vancouver.
One last request, if any of the excursions are demanding and involve long walks, can my wife be allowed to sit on the coach as she has a knee injury and arthritis.. She can do short walks and climbs. Is it possible to speak wiyh aomeone on whatsapp as this mode of chat is too slowc for Q and As.
Thanks harish
Dear Harish Chande,
Thank you for reaching out to us!
We appreciate your interest in our services.
Sure, Please feel free to coordinate with your guide during the tour regarding any concerns. The guide will assist you with possible stops along the way. They will also contact you a day before your tour begins, and we will forward your contact information to them during the booking process.
Best Regards,
Recah Laine S
Customer Service Rep
Tour Code: 69300 We are a couple reaching Calgary Airport on 10 August at 11.20am. we are not keen on staying the night in Calgary. Could you pick us up from the airport and give us a 4 night tour of the Rockies ( 2 nights at Banff in hotel) and 2 nights in Jasper (hotel) to include all the sightseeing of this 4 5 day package plus optional excursions. Could we end our stay at Jasper and make our own arrangements then to proceed to Edmunton and fly out to next destination. I would be glad for an urgent reply as I need to firm up the booking asap. Thanks Harish Chande
Dear harish chande,
Thank you for reaching out to us!
We appreciate your interest in our services.
Unfortunately, the tour package you are interested in is already set as a package. if you want to customize your tour as per your preference, we can also do that. Just send us an email with all the details of your preferred tour package. You may also leave a booking remark/ note pertaining to your request so that we can verify with our team during the processing.
Best Regards,
Recah Laine S
Customer Service Rep
Day 5 What time does the sightseeing tour start and finish and where does the coach drop us to? Do you drop us off to Banff or Calgary? IF Calgary, then we may need to book a hotel stay for the night?
Can you call me on whatsapp platform? thanks
Dear Harish,
Thank you for reaching out to us!
We appreciate your interest in our services.
Normally you will start last day tour itinerary 7-8 AM pick-up time, but please note that the confirmed pick-up time will be notified to you during the tour by your guide.
While the drop-off, ranges 7-8 PM depending to the unforeseen circumstances that might occur during your return.
Additionally, if you want to add hotel extension, feel free to leave a booking remark or a note pertaining to your request so we can check with our team regarding the quotation and provide it to you once available.
Please refer to our drop off information below for reference;
【Drop-off Location】
* Calgary Airport, please book flight departure after 21:30PM.
* Please provide the correct flight information. Additional charge will be applied If an extra pick up is required due to the incorrect information.
* Coast Calgary Downtown Hotel & Suites, 610 4 Ave SW, Calgary, AB T2P 0K1.
* Banff Aspen Lodge, 401 Banff Ave.
* Extended Stay Hotel (Booked with us).
* For customer who books the extended stay at Calgary Airport Area, if no flight information was provided, guests might have to book the shuttle with hotel front desk when checking in (Subject to availability).
Best Regards,
Recah Laine S
Customer Service Rep
Dear Ibrahim Farhat,
Thank you for reaching out to us!
We appreciate your interest in our services.
Unfortunately, the tour package you are interested in doesn't offer shared room options.
You can however book a single occupancy room for this tour package but the price will increase higher than the double to quad room occupancy.
Best Regards,
Recah Laine S
Customer Service Rep
I and my wife will tentatively arrive in Toronto on 25/6/17. Both of us are interested in your 5-day Eastern Canada tour, code: 5734, starting on 25/6/19. We have some queries as below:
a. Does the tour price of C$674.90 per person mean that both of us will pay this amount each, excluding other additions or exclusions mentioned?
b. Does booking this tour require immediate payment, or is it an initial reservation? I can only confirm around mid-May 2025.
c. Between Tour B and Tour D/A/L, which is the most budget-friendly? Is the tour price higher for the latter?
d. If I need hotel booking on 25/6/18 after paying for the tour, can this still be arranged?
e. It is mentioned that we need to choose at least 4 optional tours. What does that mean?
f. What is the vaccination record about? Does it concern COVID-19?
Looking forward to your reply.
Dear John,
Thank you for your inquiry.
The price for 2 persons for June 19th is CA1,895.16.
We need the full payment in order to process the reservation.
Tour B is the most budget friendly since it is for the basic hotel. Price will change at anytime without prior notice.
We can book a pre-hotel, price will be determine once you have a reservation.
All activities are optional with your own expenses, however you have to choose at least 4 optional tours (except donation options) which are in season during Day 2-Day 4 otherwise there will be CAD$50.00/guest penalty fee.
All passengers need to be fully vaccinated with vaccination record card proven (2 dose) for COVID-19.
Best Regards,
Rea
Customer Service Rep
I wear oxygen and have limited walking abilities. Are there any tours that are mostly on the busy with stops for photos that allow for oxygen? Thank you. Jonda
Dear Jonda Clemings,
Greetings!
We do appreciate your interest, please be advised that we do value the safety of our valued customers and should be physically fit to join/travel.
Hoping for your understanding.
Best Regards,
Kris
Customer Service Rep
I am a single frmale interested in this trip for the memorial day weekend 24th departing and 26th May 2025. Please let me know if single pax is allowed and what will be the appx cost. Would like to get more details for this trip
Please confirm airport pick up date is on the date of tour start or on the previous date .for example tour starting on 24th May has an airport pick up on 23rd and hotel on 23rd night ??
Dear Joseph,
Thank you for your inquiry.
Free airport pick-up is provided on the 1st day of the tour.
If you are planning to arrive a day before, we can also provide an airport pick-up if you will book our pre-hotel stay.
Best Regards,
Rea
Customer Service Rep
Dear Pooja,
Just let the tour guide know if you do not want to join any activities so that they can provide recommendations.
Best Regards,
Rea
Customer Service Rep
Dear Duddy,
Thank you for your inquiry.
For those who do not require airport pick-up service on the first day, shuttle service will be provided at the following pick-up locations
- 9:30 – 17:00 arrive at Flushing: 37-20 Prince St Flushing Suite 2E Flushing NY 11354
You can also self check-in to your hotel on Day 1.
Best Regards,
Rea
Customer Service Rep