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3-Day Swiss Rail Holiday: GoldenPass Line" target="_blank">12-Day Rome to London Tour Package: Italy | Switzerland
Carlos
May 14, 2025
 
Q:
 Would the airport transfer provided be available to me if my flight arrives the day before a tour starts? Regarding hotels, can I choose which hotel I wish to stay at provided it’s within the same class as those the tour proposes? Thanks!
QnA
View answers (1)
A:
 | 2025-05-14 03:41:45
Dear Carlos, Thank you for reaching out to us! The complimentary airport pick up is only available on the day that the tour starts. If you will avail your pre hotel extension with us, we can pick you up from the airport on your early arrival. If you have booked a pre hotel already, you need to self transfer from the airport to your pre hotel. However, on the first day of the tour, we can pick you up from your pre hotel and transfer you to the first night hotel. I am hoping this information helps. Best Regards, chelzy Customer Service Rep
2-Day Niagara Falls Tour From New York**Hotel in Niagar
Shivika
May 13, 2025
 
Q:
 Is there any meeting point and drop off point in New Jersey? (e.g. Parsippany)
QnA
View answers (1)
A:
 | 2025-05-13 16:15:15
Dear Customer, Please note that the pick-up point and drop-off location are the same. The designated pick-up will be at 06:30 AM in New York: Location: Outside Port Authority, side entrance at 330 W 42nd St (between 8th & 9th Ave.), New York. Best Regards, Mary Joy Customer Service Rep
Toronto & Niagara Falls 2 Days Tour" target="_blank">7-Day Central and Eastern Europe Tour from Frankfurt
Kathy Roberts
May 12, 2025
 
Q:
 How/who/when do we pay for the activity fees?
QnA
View answers (1)
A:
 | 2025-05-13 00:51:22
Dear Kathy Roberts, hello once you start the tour, you can make the payment directly to the tour guide on day 1. They will only accept cash for this side tours. Best Regards, Edgar Customer Service Rep
7-Day Italy, Switzerland, and France Tour from Paris
Shamodaya
May 12, 2025
 
Q:
 Hi, I'm from Malaysia. I am looking forward to joining your tour in 2026. Am I eligible or is this only open for US citizens? I will need help for the visa application services, as this will be my first time travelling to an European country. With love, Shamo
QnA
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A:
 | 2025-05-13 00:50:33
Dear Shamodaya, Hello, yes you are abel to join this tour. Once you book and pay for the reservation we will provide the supporting visa documents Best Regards, Edgar Customer Service Rep
Toronto & Niagara Falls 2 Days Tour" target="_blank">
Jill Burgess
May 12, 2025
 
Q:
 How many people are usually on a tour? What average age? We are mid 60's and don't want to be with teenagers. Looking at mid September after an Alaska Cruise. Is bus the mode of transport? Large coach or mini bus? Is the cost next to the booking page the price for 2 people including accommodation then adding on any additional activities? Are there luggage restrictions? Would we need a Visa if travelling from Seattle?
QnA
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A:
 | 2025-05-12 14:40:38
Dear Jill Burgess, Thank you for your questions. Please find the answers below: The tour typically has around 20 to 30 participants. Yes, it is a bus tour. That is correct. As for luggage, each guest is allowed to bring one standard-sized suitcase and one carry-on. The standard luggage size should not exceed 62 linear inches (combined length, width, and height). Please let us know if you have any further questions! Best Regards, Mary Joy Customer Service Rep
3-Day Bus Tour to Montreal, Quebec City and Thousand Is
Mika Nicole Moreno
May 12, 2025
 
Q:
 Could you explain the activities for the montreal-quebec city 3 days bus tour? I can see that you listed the activities under the "Own Expenses", but like are all of them mandatory or do we get to choose which one to go to? What happens if say we don't choose any activity then, are we stuck in the bus/hotel? Could you please email me for the answer. Hoping to join this June. Please and thank you.
QnA
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A:
 | 2025-05-12 14:33:12
Dear Mika Nicole Moreno, Optional tours are entirely up to you—you're free to choose whether or not to participate. Mandatory fees, however, must be collected if you are joining the tour. If you would like to participate in any optional tours, simply inform the tour guide when the tour begins. Best Regards, Mary Joy Customer Service Rep
San Francisco Sightseeing Tour