Hi:
I booked 8days trip from your commpany, the meeting point is hilton san gabriel hotel. i thought it is too far to go downtwon,are there any meeting point at union station? if do, please let me know the address, I would rather to book hotel next to the union station.
Are there any public transport near by the hilton san gabriel to go to downtown? or how much does it cost by taxi?
Many thanks
Jessica
Dear Jessica,
Regretfully, we do not offer a pick-up from the Union Station.
The closest pick-up location available is at 600 N Broadway, Los Angeles, CA 90012 (Chinatown Senior Citizen Center)6:45am which is about a 5 minute drive.
Regretfully, we do not have information in regards of public transportation but your hotel concierge may have more information.
Best Regards,
Jane
Customer Service Rep
Dear Sherry,
The maximum number of guest in each room are 4 including children/infants.
Buy 2 Get 1 Free offer applies only when all guests are accommodated in the same hotel room.
If you wish to be accommodated in 2 rooms for 4 guest, the Buy 2 Get 1 Free offer will not be applied.
Best Regards,
Jane
Customer Service Rep
Dear Sir,
I have two enquiries.
1) I have a family of 4. I notice you have a buy 2 free two offer. How does this works?
2) to go into the Niagara Falls which is in Canada, do we need visa for this entry? We are from Malaysia.
Thank you
Dear Jimmy,
Thanks for your inquiry.
1) Buy 2 Get 2 Free means that the 3rd and 4th guest joins the tour for FREE on share room basis. The price will be the same when you book one room for 4 adults and one room for 2 adults. If you have 4 pax, please just select one room for 4 adults, the system will calculate the price for you automatically. (There will be two full size beds in the room).
2) This tour will visit the Niagara Falls at US side only, if you would like to visit the Falls on both sides, please check the following tour for your reference:
https://www.tours4fun.com/6-day-usa-canada-east-coast-vacation-package-from-nyc.html
If you need to visit both sides of the Falls, a visa is needed to enter Canada.
http://www.cic.gc.ca/english/visit/visas.asp?country=Malaysia
Best Regards,
lillian
Customer Service Rep
Hi,
We are a group of 4 people and a 3 month old infant, we would like to book the trip 81-216 for April 25th. Here are my questions:
1. We will be reaching La Guardia airport at 1 PM on 25th. Will there be a pick up directly from the airport at 2 or 3 PM? or is there a particular scheduled pick up and drop time?
2. Our return flight from La Guardia airport is scheduled at 6 PM on 28th April.
3. We would like to mainly visit Niagara falls, please let me know if the maid of mist will be open during end of april?
4. If the response for all the above are yes, then what would be the total fare incl stay.
Thanks
Dear Diya,
Thanks for your inquiry.
1) This tour does not include any airport transfer, the pickup times and locations we can offer in New York are:
7:00am
133-31 39th Ave Flushing, NY 11354 United States
(In front of the Flushing Mall)
7:00am
6102 8th Ave & 60st Brooklyn, NY 11220
(In front of HSBC Bank (Pickup only, no
dropoff)(9/3/2013-May 2014))
8:00am
75 Chrystie St, New York, NY 10002
(Chinatown (Manhattan NYC))
We usually get back to Chinatown during 7:00pm-7:30pm & Flushing during 8:00pm-8:30pm, but there may be 30-45min delay caused by some special circumstances, such as bad weather condition, traffic jams, etc.
2) Because the group will get back to New York around 7:00pm-8:00pm, there will be not enough time to take the flight at 6:00pm.
3) According to the official website, the Maid of Mist will be available during end of April, please double check with us by leaving a message in the comment section when booking.
Because of the limited time, we recommend you to take a 2 day tour instead of the 3 day tour:
https://www.tours4fun.com/2-day-finger-lakes-niagara-falls-and-corning-glass-center-tour-hq.htmlhttps://www.tours4fun.com/2-day-niagara-falls-and-corning-museum-of-glass-tour.html
Kind Regards,
Sherry
Customer Service Rep
I understand that we can join this tour from Philadelphia but we can't return to Philadelphia. On the way back to NYC from DC, will you be able to drop us off on NJ turnpike at exit-4, 5 or 6? Thanks.
Dear Sai,
Thanks for your inquiry.
Regretfully, we cannot drop off at NJ turnpike at exit-4, 5 or 6. We can only drop off at some of our locations. If you would like to end the tour in New Jersey, please leave us a message in the comment section when booking. We may drop off at:
2995 John F Kennedy Blvd W, Jersey City, NJ 07306
(White Castle)
Best Regards,
lillian
Customer Service Rep
Dear Julia,
Thanks for your inquiry.
This tour is escorted by a professional bilingual tour guide and/or driver guide (English/Chinese). Tours and/ or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
For a bilingual tour in English and Spanish, please check the following link for your reference:
https://www.tours4fun.com/4-day-american-gateway-tour.html
Best Regards,
lillian
Customer Service Rep
Dear Dalia,
You must pre pay to place a reservation for the tour to allow us to hold space on package for the departure date you wish to join on. To ensure seat availabiltiy, it is advisable to place your reservation at least 2 weeks prior to the tour's departure date.
You are able to select a different type of payment and Paypal is another form to make a credit card payment.
Once we receive your reservation paid in full it takes about 1 to 2 business days to process the order.
Best Regards,
Victor
Customer Service Rep
Hello,
I am interested in your 8-Day Bus Tour to Mt. Rushmore & Yellowstone (Starts in LA - Ends in LV/LA). I would like to end my tour in Las Vegas instead of Los Angeles. What is the approximate time to reach Las Vegas and what time should I book my flight out of Las Vegas?
Thanks
Dear Burak Kocuk,
Thanks for your inquiry.
If you would like to end the tour in Las Vegas, please leave us a message in the comment section when booking. We will arrange in advance.
If you will forgo the itinerary on the last day, you can book a flight in the morning and arrange your own transportation to the airport. If you will visit the M&M Chocolate Factory and Botanical Cactus Garden in the morning and enjoy the free buffet lunch in Las Vegas, the tour may end around 12:00pm. We'll send you to MGM Grand Hotel & Casino, which is close to McCarran International Airport. It might be better to book a flight after 3:00pm.
Best Regards,
Lillian
Customer Service Rep
I am interested in tour code 183-391 ( 5-Days Canadian Rocky Mountain Summer Tour ), We are 3 adults, you have mentioned the night tour will be free for 2 persons per room, what will be the charge for the 3rd adult?
Is the $88 mandatory admission charge for Icefield & Gondola or something else? Will there be any other charges apart from the (triple sharing $323 & $88 admission fees per adult ) I guess the pricing mentioned is in USD if I am not mistaken. Please let me know so that I can plan accordingly. Thanks. Regards,
Billoo
Dear Billoo,
Thanks for your interest in our tours.
1) If the third guest wants to join the night tour, the extra charge will be $42.00. You can select 'Choose to attend (Upgrade Price)' to book the night tour for the third customer.
2) The $88.00 mandatory admission fee is for Ice Explorer and Rockies Gondola.
3) If you do not need to upgrade the hotel and book the night tour for extra guest, you just need to pay the tour fee, mandatory admission fee, meals and service fee to the guide and driver. The tour fee and admission fees are in USD. The service fee is in CAD. Other personal expenses should be paid in CAD by yourself. If you choose to pay in USD, you should pay the price difference caused by the currency exchange rate.
Best Regards,
Lillian
Customer Service Rep
we would like to travel on this tour in may of 2015. we would need 2 single rooms. would like a quote with airfare included. are there are any extra tours offered while on this tour?
Dear jennifer scala,
We currently do not have dates of 2015 available yet.
We will have dates closer to Nov-December of the end of 2014 for 2015.
You are able to select if you wish to add the airfare part of the package.
Please be advised the rates might change for 2015.
Best Regards,
Victor
Customer Service Rep