I plan to book this tour (82-15949) but have to cut it short on Day 3 at noon and fly back from Boston to DC to catch my fight out on the following day. Is it OK? How will the price be charged? Of course, I understand that I pay for the Boston-DC ticket myself. Thanks
Dear Trang Nguyen,
You may choose to end the tour on day 3, but keep in mind that you are responsible to transporting yourself to the airport. Tour cost remains the same. There are no discounts for ending the tour early.
Best Regards,
Nancy
Customer Service Rep
I will be arriving by royal carribean cruise in Victoria, BC on the 28th of August.
Will your company be able to pick me and my group from the Victoria Cruise terminal so that we can start our tour on the same day?
Please let me know know soon so that I can make the reservations online.
Thanks.
Dear Prem Jaatsethi,
Regretfully we only provide pick-up service from Vancouver Cruise Terminal, not Victoria Cruise Terminal. You will need to arrange the transportation by yourself to Vancouver to join the tour.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Thanks Judy for your reply.
To follow-up my previous enquiry, I have a few more questions here:
1. Since the Stanford University campus tour will be unavailable on my preferred date, what will be arranged as replacement then?
2. I am interested in the Sequioa trees. I wonder if Mariposa Grove, Yosemite is included in the itinerary.
3. On the last day returning to LA, will you be able to arrange transport back to San Diego (we are flying out from San Diego Airport)?
4. Does this 'buy2get1free' apply to the tours to Arches National Park as well?
Dear Angie S,
1. The tour guide normally will extend the stay at other attractions or arrange a replacement for customers if the group is not visiting Stanford University. It's subject to the arrangement from the tour guide.
2. Regretfully we will not to go to visit Mariposa Grove.
3. Regretfully we don't arrange transportation to San Diego after the tour ends.
4. Each tour has different promotions, please directly check on tour itinerary page.
Best Regards,
Enny
Customer Service Rep
Dear Pam McComsey,
Pick-up information is subject to final confirmation, after confirming your booking, we will confirm the pick-up information. If your hotel is not on our pick-up list, we will arrange a closest pick-up location to your hotel.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Lyubo,
This tour does not start and end in New York.
We recommend this one-day tour for you,
https://www.tours4fun.com/one-day-new-york-tour-ll.html
This tour will both start and end in New York.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
I would like to book this tour for this weekend, but I have a question. If I take the "single" price = 123$, I don't have to share my room with somebody else right? That is a SINGLE room I guess ..
Thanks
Dear Lucie Gauthier,
You are correct. We will not arrange other customers to share a room with you if you book a single room.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Amit,
Regretfully this tour doesn't provide airport pick-up service. Customers need to join this tour at assigned pick-up locations which are listed on the tour itinerary page under Step #4.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Fernanda,
We will spend Approximately 3 hours at the National Park included visitor center, Mather Point , Yavapai point and Bright Angel Lodge. The whole duration is 14 hours approximately and the distance between Las Vegas and South Rim is about 5.5 hours by bus.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Jessica,
Grand Canyon West Rim is located in Indian Reservation and it's not a national park, this is why there's an admission fee to visit Grand Canyon West Rim.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
I am interested in reserving this tour for my parent but I have a question on day 6 of this tour. From the language used on this webpage - it is not clear to me if you are going to show us around the city of San Francisco or we are on our own? please clarify - "Summary of The Day: In the morning will visit Stanford University followed by a visit to San Francisco, where you will have the choice of either exploring the city on your own or joining our in-depth tour." we don't want to take the in-depth tour but we do want to see the golden gate bridge, fisherman's wharf etc. Please help me understand what is included and what is not. Thanks a lot
Dear Amit,
You will be guided to visit Golden Gate Bridge and Fisherman's Wharf. After visiting the attractions which are listed on the tour itinerary page, you can choose to join the "In-depth tour" or have some free time in San Francisco.
Thank you very much.
Best Regards,
Enny
Customer Service Rep