I'M GOING TO TORONTO IN SEPTEMBER I'D LOVE TO TAKE THE THREE DAY TOUR TO MONTREAL,OTTAWA AND QUEBEC, BUT I WANT TO KNOW IF YOU DON'T HAVE ANY TRIP THAT BEGINS ON MONDAY?? ? BECAUSE MY FLIGTH DOES NOT GIVE ME CHANCE TO TAKE IT EITHER WEDNESDAY OR SATURDAY
OR MAYBE WOULD BE THE CHANCE TO COME BACK TO TORONTO EARLIER SO I CAN CATCH MY FLIGTH
THANK YOU
Dear cecilia morales,
The two tours that depart from Toronto to go the Montreal, Quebec City and Thousand Islands are only offered to depart from Wednesday, Friday and Saturday. We always advise to book your tour and then after confirmation book your flights. We apologize for any inconvenience this may cause.
Best Regards,
Kim
Customer Service Rep
Dear Sirs,
me and my husband would like to book your tour to Nigara falls. I've read that you offer the pick up service only from Midtown hotels, but we will stay at hotel Home2 Suites in Long Island 3-06 30th street. Please in which hotel we have to go for pick up? And please at what time in the morning we have to be there. If you be so kind to advice me a hotel that we can reach with uderground from our hotel.Thank you very much for your answer. Emilia
Dear Emilia,
Please Note: Only with your booking can we confirm your pick-up information, such as the time and location.
Please complete your booking online, and in the comment box leave your hotel information so that we may verify the information more adequately.
Best Regards,
Tiana
Customer Service Rep
Dear Helle Broendum,
Usually, we use Sheraton/Hilton/Doubletree/Radisson/Hotel Somerset/Lafayette Yard Hotel/ Wyndham Garden/ Crowne Plaza/Courtyard/Hilton Garden/Holiday inn or similar hotel standards as our group hotel for this tour.
We can only decide which hotel to use according to the number of customers and room availability when it is close to departure date.
Sometimes, if the seats are sold out on the departure date, we can decide the hotel more quickly.
Upon your request of this information, as soon as the hotel is confirmed, we can send you a follow up email.
Best Regards,
Tiffany
Customer Service Rep
If I go on this tour, I will need to go back to New York City. Will the bus not go back ?
Or will I have to organize my own return trip to NYC?
Regards
Helle Broendum
Dear Helle Broendum,
The tour ends in Washington in the morning with an option for the drop-off to IAD airport (flights after 12:00pm).
If you wish to end in New York, you will need to arrange your own transportation to New York at the end of the tour.
Best Regards,
Timothy
Customer Service Rep
what is the airport code we will be going and coming from?hnl? when you say 1 transfer per order does that mean if you are ordering for 2 people only 1 gets the free transfer?
Dear Patsy,
There is one transfer per order, meaning if you have 2 people on your
booking, there will be only one complimentary transfer.
The airport code is HNL.
Best Regards,
Tim
Customer Service Rep
Hi there,
I would like to know if I can carry 28" Trolley case as luggage with me during this trip?
Is there any provision for Halal or vegetarian food during this trip?
Thanks
Dear Mohsin Saleem V S,
Thanks for your inquiry.
We recommend 2 pieces of standard sized baggage (maximum) for each passenger due to the load limitations of the tour coaches.
Meal stops are arranged by your tour guide, while on tour, at various restaurants, buffet areas, food courts, and fast food restaurants.
Most likely, there will be vegetable dishes for you to choose from. However, we cannot guarantee that. You will need to check with each location and ask for their vegetarian or Halal options.
In addition, you are more than welcome to bring your own food with you while on tour.
Best Regards,
Emma
Customer Service Rep
Dear, Good day!
I'll be at the Monumental Movieland Hotel. 6233 International Dr. Orlando, FL 32829, there transportation or near this address? or will I have to pay extra?
Thank you, Kátia Bhering
Dear Kátia Bhering,
Thanks for your inquiry.
Please include your hotel information in the comment section when you book your tour online as all pickup locations are subject to our final confirmation.
Upon confirmation of your tour, we can provide specific pickup information including the nearest pick-up should your hotel location not be available.
Best Regards,
Emma
Customer Service Rep
Do you have similar tours starting from a hotel in Niagara and ending at New York? If yes, please let us know the days and price for a tour for 4 adults in Mid september 2014.
Dear Vinit Dandawate,
Regretfully we don't have similar tours which depart from Niagara Falls and end in New York.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Ryan,
5 Nights Hotel accommodation is included in the tour price, but meals are not.
Meal stops are arranged by your tour guide, while on tour, at various buffet areas, food courts, and fast food restaurants where all customers will be able to choose and then purchase their own meals.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Dear Patrycja,
Each passenger can bring one medium-sized suitcase and one carry-on bag. The suitcase will be put in the storage compartment on the tour coach and the carry-on bag needs to be held by the passenger.
Thank you very much.
Best Regards,
Enny
Customer Service Rep