Hi the itirenary for 9 day Switzerland tour looks fine; just additional info
1)Jangfrau region will we be going up summitt?
2) Are we not going to Zemmett (Materhorn) seem to a must go?
Pls advice . Pls personal email .Thank You
Dear Ramaish Chander,
Thank you for your interest in our tours!
Our tour packages have fixed itineraries, as listed on our website. We appreciate you highlighting the activities that are a must-see for this trip. For all the specific details, please refer to the itinerary on our website.
We look forward to having you join us on this tour!
Best Regards,
carmel
Customer Service Rep
Is there an optional tour to visit the Holy Door in August 2025 when joining the 7Day Southern Loop Tour from Paris: Italy, Switzerland, France?
Is there an option to be picked up in the hotel before the start of the tour?
Thank you
Dear Jean,
We appreciate your interest in this tour!
The itinerary for this tour is fixed, and the optional tours are as listed on our website.
If you'd like to book a pre-tour hotel stay, we can request a quote from our local team once your booking has been confirmed.
We look forward to having you join us on this tour!
Best Regards,
carmel
Customer Service Rep
My concerns is about kids , I have 2 kids who are about 6 years and and 1 year 11 months old, need to understand for most of these days trips , can younger kid will be on lap or I need car seat for him and what's the requirements for 6 year old , I see booster seat to be carried , how many tickets do I need to boook
Dear Vivek Singh ,
Please be informed that we have a child option on our website and you can add both of the child to the booking.
Please note the details below in regards to the child.
For child under 8 years old:
Please note that for your child's safety, we require you to bring a child safety seat or booster seat for all children that are not at least 8 years of age or 4' 9" or 144 cm in height as dictated by California State Law. You will be required to provide your own child seat on all motor vehicle tours. Failure to provide a seat for your child will result in forfeiture of your seats on the tour without refund. If your child is 8 years or older or 4’9” in height you do not need to provide a child seat, however, please let us know.
Best Regards,
Leonalyn
Customer Service Rep
Dear Upendra Kumar Singh ,
Thank you for reaching out to us!
The pick up at train station is available in this tour.
Best Regards,
chelzy
Customer Service Rep
Dear Keem,
Thank you for reaching out to us!
We appreciate your interest in our services.
The minimum ranges to 10 guests. You can send us an email if you would like to proceed with private tour.
Best Regards,
Recah Laine S
Customer Service Rep
Hi, I am looking to book a tour for 5 people. the 5 day east coast trip. We are all Canadian citizens and 3 will only be traveling with Identification cards. Are we still able to purchase?
Dear Tiffany McLeod,
Thank you for taking interest in one of our tour package.
Please take note that you need a valid I.D for Identification, you could also, bring your passport, driver's license, or any other type of Identification as it is needed during the trip.
Best Regards,
Mary
Customer Service Rep
Hi. I was ready to book the tour, but then saw that all the chosen optionals activities must be paid in cash during the trip. I don't have any cash with me and, since I'm Brazilian and don't have a Canadian bank account, I can't get any cash. Is there any other way I can pay for these activities during the tour? e-transfer, card...? I was really excited to that the trip, so I hope there's other payment option!
Dear Beatriz,
Thank you for reaching out to us!
You may pre-pay the optional items and mandatory fees with us via credit card.
However, there will be 3% additional for the processing service.
Best Regards,
chelzy
Customer Service Rep
2 of us interested in joining for 15th Jun dep tour from Zurich to Paris. Please confirm the availability and as we are vegetarians do we get Vegetarian food in the stops u provide PLease confirm
Dear Arun kumar,
Greetings!
You may book the tour online at your convenience, so we can proceed and reserve your seats, at the moment it is still available and might get sold out.
Meal preference may directly coordinate with the tour guide and also may leave a note when booking for us to take note.
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep