Dear Deory Melliza ,
The tour includes two nights of hotel accommodations with tax and continental breakfast, travel in an air-conditioned bus or van, and services of a professional tour guide. It also covers entrance to Monument Valley, Horseshoe Bend, Antelope Canyon, and the Valley of Fire, as well as a Jeep tour in Monument Valley.
Best Regards,
Mary Joy
Customer Service Rep
Dear Josh,
Thank you for reaching out to us.
At the moment, we do not have a detailed time-by-time itinerary available. The exact schedule is arranged by the tour guide and may vary depending on the day and circumstances. Your guide will provide the specific timing details during the tour.
Best Regards,
Recah Laine S
Customer Service Rep
Dear Josh,
Thank you for reaching out and trusting our service.
As per checking, the tour package you are interested in doesn't include visiting Vatical City Museum or Sistine Chapel. You however visit the Vatican City, the smallest country in the world, and tour St. Peter's Basilica, the largest church globally.
You may check Tour Code: 718005 7-Day Italian Holiday Tour from Rome: Venice, Verona and Florence | 2 Countries and 6 Cities | 6 Breakfasts, 4 Dinners this tour allowed you to visit both Vatican City Museum / Sistine Chapel tour.
Best Regards,
Recah Laine S
Customer Service Rep
Roundtrip transfer is from Puerto Iguazu Hotel to Falls. Is the Puerto Iguazu Hotel new the airport. We are looking to visit in April 2026. Travelling from Rio, Brazil to Foz de Iguasu airport. need to book Puerto Iguazu hotel for this 6 hour tour. You mention start times could vary. Approximately, please advise start time? 7:30am
Dear Carol Peters,
Thank you for reaching out to us.
It is a roundtrip transfer from Puerto Iguazu hotel to Iguassu Falls. The approximate start time is around 7:00 AM, with the tour typically running until 12:00 NN (about 6 hours). Please note that start times may vary slightly depending on operational requirements.
Regarding the departure location, we will be able to confirm exact details once we begin processing your booking, as we still need to coordinate with our local team. You may leave a remark in the Booking Request section when placing your reservation, indicating your preferred pick-up location. Our team will then verify whether this is possible or advise the closest available meeting point.
Please be aware that Puerto Iguazú (Argentina) is not located next to the Brazilian airport, and crossing the border may add travel time. Our team will confirm feasibility once we review your booking details.
Best Regards,
Recah Laine S
Customer Service Rep
Carol Peters
Nov 28, 2025
Q:
We are looking at visiting in April 2026, would there be any particular weather conditions to navigate during this season. Regarding the hike from Machu Pichu entrance to the citadel- is 30 min sufficient, is it a difficult hike. Is there any discount for senior citizens- 65years and over
Dear Carol Peters,
Thank you for reaching out to us.
For your visit in April 2026, please note that April marks the end of the rainy season in the Machu Picchu region. Rainfall begins to decrease, and conditions are generally more pleasant, but weather in the area can be unpredictable, so we cannot guarantee exact conditions. Light rain or fog may still occur.
Regarding the hike, the walk from Aguas Calientes to the Machu Picchu entrance takes about 1.5–2 hours, so 30 minutes would not be enough if you plan to hike this section. However, since you will be traveling by bus/vehicle, you will arrive directly at the entrance.
From the entrance gate to the citadel, the walk is short and manageable. Your guide will be with you at all times, so please feel free to let them know if you need to slow down or take short breaks during the walk—they will be happy to assist you as your guide will also be arranging it for you.
Let us know if further assistance is needed.
Best Regards,
Recah Laine S
Customer Service Rep
HI! I am interested on this tour but we have to be back to US by Dec 5th. Is it possible to end our tour sooner in Amsterdam before tour departs for Paris? thank you!
Dear Sheryll Zulueta,
Thank you for your inquiry.
If you wish to self-dismiss earlier than the scheduled end of the tour, you may coordinate directly with the tour guide. However, please note that since this is a fixed tour package, the full tour price will still apply.
Thank you.
Best Regards,
Mary Joy
Customer Service Rep
Agnieszka
Nov 09, 2025
Q:
Hi, I am planing tour last days of november. What weather could ve expect. What to take.
Dear Agnieszka,
I hope you are doing well.
Regarding the weather, it’s advisable to check the local forecast closer to departure for more specific regional weather updates.
What to Bring:
To prepare effectively, we recommend packing the following:
-A medium-weight jacket or coat, preferably wind-resistant, for evenings and higher-elevation stops.
-Layers such as long-sleeve shirts or thermal tops, so you can adjust to changing conditions during the day.
-Comfortable trousers and closed-toe walking shoes with good traction (especially if there might be moisture or uneven terrain).
-A hat and gloves, especially for early morning or late evening excursions.
-Sunglasses and sunscreen—the sun may still be strong during daytime even if the air feels cool.
-A small backpack or day-pack to carry water, snacks, and extra layers while on the move.
We will of course monitor conditions and keep you informed of any significant weather updates or required changes.
Should you have any further questions or need assistance please do not hesitate to reach out.
Best Regards,
ria
Customer Service Rep
Chung Tsz Yan Casey
Nov 03, 2025
Q:
My friend and I are planning to buy the 6-day tour from Calgary to Vancouver. We were wondering how we could upgrade our VIA train ticket from the normal seats to sleeper plus, but we can't seem to find the option on the website. We would really appreciate it if anyone could get back to us as soon as possible, since we would like to purchase the ticket. Thank you.
Dear Chung Tsz Yan Casey,
Greetings!
Please leave a message under booking request if you wish to upgrade your rail tickets when booking the tour online.
Thank you!
Best Regards,
Kris
Customer Service Rep
I would like to apply for the tour "Chichen Itza & Cenote Adventure Tour : Ultimate Day Trip with Tequila Tasting & Villadolid" for 3 pax on Dec 26 2025. With the VIP option, I can see my hotel (Selina Cancun Laguna, Hotel Zone) as a pickup point. As we will select for the 5am tour, may I know if we are waiting at the entrance of the Hotel by 5am ?? And will be dropping off at the same place by around 5pm??
Dear Cima ,
Greetings!
Please be advised that the meeting points are arranged, please be guided accordingly:
Mexico
Q.R. Av. Tulúm 4, capilla ecumenica, 77500 Cancún, Q.R., Mexico
You will be picked up at Smart Oasis Cancun at 6:10 am if you have chosen the 5 am option of the tour, or at 9:10 am if you have chosen the 8 am option of the tour.
Mexico
Q.R. Blvd. Kukulcan Km 7.5, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico
At the paradero of Presidente Intercontinental. You will be picked up in this location at 5:40 am if you have chosen the 5 am option of the tour, or at 8:40 am if you have chosen the 8 am option of the tour.
Mexico
Q.R. Punta Nizuc - Cancún, Zona Hotelera, 77500 Cancún, Q.R., Mexico
Go Mart Villas del Rey in front of the Crown Paradise Hotel. You will be picked up in this location at 5:00 am if you have chosen the 5 am option of the tour, or at 8:00 am if you have chosen the 8 am option of the tour.
Regarding the end time, we are not able to provide the exact time since it will depend on the actual travel.
We will also notify you a day before the tour for meeting arrangement via email, we highly suggest to check the email from time to time.
Hoping for your understanding and cooperation.
Thank you!
Best Regards,
Kris
Customer Service Rep
Dear Don,
Drop off options:
Luxor Hotel Luxor Hotel or
Las Vegas Treasure Island.
Approximate drop off time: 6 to 7pm depending on traffic and activities planned for that day.
Best Regards,
Edgar
Customer Service Rep