Dear celeste carr,
Thank you for taking interest in one of our tour packages.
Regarding your concern, about keeping up with the group during the trip is always subjective. It really depends on your own judgement whether you have the energy for this type of trip.
We would like to remind you that this trip is designed for travelers in good health who are comfortable with light walking or hiking.
If you are comfortable with light walking and hiking, then there is a big possibility that you can keep up with the this trip.
Best Regards,
Mary
Customer Service Rep
Having a group of 6 people interested in the tour, but we're flying to BOS(est flight AC756, ETD YYZ 20:55), would like to double check if we're able to catch up with said flight
Dear John Wu,
Greetings!
Appreciate your interests, we are not able to provide the exact time coming back to Toronto on the last day, it will depend on the actual timings and any unforeseen situation that may appear (traffic, weather condition etc.) during the travel.
Approximate time will be 8-9 PM
Hope to hear from you soon!
Best Regards,
Kris
Customer Service Rep
I want to take a short tour for about 5-6days either from Munich or Frankfurt from 5th of June. Can you suggest any good one for me. We are 2 adults.
Look forward to your reply soon to enable me to book flights accordingly.
Thank you.
Dear Tours4Fun,
I'm interested in booking the 4-Day Tour from Washington DC to Philadelphia and New York (Tour Code: 105250335) for June 20-23. Before booking, I have a few questions:
1. I will already be in Washington DC when the tour starts 20th June. Is it possible to join the tour at a specific meeting point in DC rather than being picked up from the airport?
2. As I need to depart from Washington DC at 3 PM on June 23rd (Airport), will I be able to participate in the full tour? What time does the tour typically return to DC on the last day?
3. Does the tour include 3 nights of hotel accommodation (June 20-21, 21-22, and 22-23)?
Thank you for your assistance. I look forward to your response so I can finalize my travel plans.
Best regards,
Carolina
Dear Carolina,
Thank you for reaching out to us!
We appreciate your interest in our services.
At the moment, we are unable to guarantee specific meeting points arrangements. However, you're welcome to submit a booking without payment and leave a note regarding your concerns (e.g. joining from a DC meeting point and needing to leave early on June 23). We will notify our operations team and get back to you with confirmed details as soon as possible.
As this is a 4-day tour, it includes 3 nights of hotel accommodation: June 20, 21, and 22 (checking out on June 23).
Best Regards,
Recah Laine S
Customer Service Rep
Dear Antonette Cruz,
Thank you for reaching out to us!
We appreciate your interest in our services.
We will be calling you as per your request.
Best Regards,
Recah Laine S
Customer Service Rep
i would like to order a private group tour for my group:
date arrival : 20 november 2025
day 2: paris city tour
day 3 :paris-interlaken -lucern
day 4 : titlis-frankfurt city tour
day 5: frankfurt-bonn-cologne-amsterdam
day 6 : amsterdam vollendam,zaanschescan
day 7 : amsterdam - brussel
pax: 20+1 local guide
include : 3 start hotel ( ibis)+breakfast
lunch/dinner : asian food (thai/malay/indonesian)
we want this tour only for our group, thank you in advance
riri
Dear Afroze,
Thank you for reaching out to us!
This tour starts and ends either in Lucerne and Montreux.
The GoldenPass Express runs between Montreux and Interlaken Ost/West.
Meanwhile, the Lucerne-Interlaken Express runs between Interlaken Ost and Lucerne.
The itinerary can be done in both directions – the choice is yours.
Best Regards,
chelzy
Customer Service Rep
Would the airport transfer provided be available to me if my flight arrives the day before a tour starts?
Regarding hotels, can I choose which hotel I wish to stay at provided it’s within the same class as those the tour proposes?
Thanks!
Dear Carlos,
Thank you for reaching out to us!
The complimentary airport pick up is only available on the day that the tour starts.
If you will avail your pre hotel extension with us, we can pick you up from the airport on your early arrival.
If you have booked a pre hotel already, you need to self transfer from the airport to your pre hotel.
However, on the first day of the tour, we can pick you up from your pre hotel and transfer you to the first night hotel.
I am hoping this information helps.
Best Regards,
chelzy
Customer Service Rep
Hi, I'm from Malaysia. I am looking forward to joining your tour in 2026. Am I eligible or is this only open for US citizens?
I will need help for the visa application services, as this will be my first time travelling to an European country.
With love,
Shamo
Dear Shamodaya,
Hello, yes you are abel to join this tour.
Once you book and pay for the reservation we will provide the supporting visa documents
Best Regards,
Edgar
Customer Service Rep