if i book a tour for 6 under the buy 2 for 3 and one member cannot make it, can i get a refund? or can i replace him with another family member? if so, when is the last day to inform you of the change in traveler's name? thank you.
We are pleased to hear that you are interested in booking a tour with us!
If you were to book a tour of 6 people under current promotion, buy 2 get 1 free, and one person could not make it there is no refund to give. Please be aware that 2 people are going for free so there would be no refund if someone in your group decided not to go.
To answer your 2nd question, yes you can replace one person for another but you would have to let us know well before the departure date of your tour and there will be a $30 amendment fee if you change a guest after the tour have been confirmed.
Please remember the following policy for the buy 2 get 1 free and buy 2 get 2 free offer.
*** Offers are provided and confirmed only on an availability basis. Once confirmed, the reservation cannot be changed or removed without a Cancellation Fee. If cancellation of free-fare passenger(s) is made at least 7 days before tour departure date, the reservation will be subject to a $30 Amendment Fee plus the amount for the paid participating travelers.
***Cancellations of the Free Passenger(s) within 7 days of tour departure and No-shows on the tour departure date will be assessed a $405 penalty fee per passenger, that will be paid in cash by the other participating travelers of the reservation. This is a mandatory fee to be collected by the tour guide in order to participate on the tour.
Thank you for your inquiry. Jennifer - Customer Service Rep. www.tours4fun.com
Hi, I'm interested in this tour and I'd like to spend other days in LA. Can I extend days of a hotel and get a special price offer?? If so, please let me know how to reserve. Thank you.
We are pleased to hear that you are interested in booking a tour with us.
Yes, we do offer hotel extension. If you would like a hotel extension quote, please note your request in the comment section during the booking process. We will then process your request and quote you the hotel and price we can offer.
Thank you for your inquiry. Jennifer Customer Service Rep. www.tours4fun.com
Will this tour be able to pick me up at Best Western Dragon Gate Inn 818 North Hill Street, Los Angeles, CA 90012 USA? Since it's not too far away from Chinatown Senior Citizen Center 600 N Broadway, Los Angeles, CA 90012 USA. Thanks.
I am planning to go on a Niagara Falls trip the weekend of 16th April 2011. It says that Maid of the Mist only operates April - 24th October due to weather. If it isn't operating when I go what will the tour do instead? Thanks
Usually, the Maid of the Mist will open from April, but we can not guarantee if it is available on April 16th, since we are still waiting for the confirmation from them.
Thank you for your inquiry. Jeccy - Customer Service Rep. www.tours4fun.com
Hi, 3 of us are planning to travel from Pasadena to LA for this tour - where do we alight in LA? I noticed that there is a buy 2 get one free promotion but when I click to book the pricing come out to be $916 and not $836. Perhaps I have indicated wrongly or something. Please guide me on how to book.
We are planning to book the tour on monday 25th April 2011. Will there be any tour conducted on that date?
Are all meals covered on this tour?
Thanks,
Vivien
As the tour includes LAX, so you can simply alight at LAX to join the tour.
In terms of "buy two get one free ", first it applies to three persons living in one room, and the price for two persons living in one room is: $916.00=double room price*2+additional fee $80. You can check the "pricing" to find more details. Also if you want to take the "Buy two get one free" policy, please make sure to put the related message in the Comments section when making the reservation.
As the tour is conducted every Tue. and Sat., so you are suggested to adjust your departure date to 26th April or 23th April.
Thank you for your inquiry. Serena Customer Service Rep. www.tours4fun.com
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2011-02-16 01:03:30
Hi Vivien:
This tour offers airport pick-up and drop off service. Please inform us the exact time when you will be at the airport on tour departure date and we will designate a meeting point for you. This tour ends with a transfer to Lax Airport. The prices shown on our website has been adjusted after buy 2 get one free promotion. Please use our Easy Book section to fill out the information needed and our system will apply the promotion and calculate the tour price for you.
Yes, we still have seats available for April 25th departure.
Thank you for your inquiry. - Customer Service Rep. Hilary www.tours4fun.com
I am interested in purchasing 6 tickets for tour #25-555 (Universal Studies @@plush; LA City Tour @@plush; Hollywood) for Wednesday, February 23rd, however, I have some questions.
Before I spend $726, I need a DETAILED itinerary and the pickup location nearest 11712 Alclad Avenue in Whittier, CA. I read an adverse review stating indicated stops were not made and the tour guide spoke limited English.
We have another person interested in attending the tour with us, however, he recently had back surgery and isn't able to walk long distances. Is there lots of walking required? If so, would we be able to bring a wheelchair onto the tour bus? He can manage the steps.
Also, would you offer a discount to our party of 6 or 7?
Thanks, Darci Jansen
In terms of the itinerary, would you please take the itinerary advertised on the web page for your referrence, and actually that is the most confirmed one we can give in the period of reservation. Sometimes if there are guests from Asian countries in the group, our tour guide will conduct the tour in Chinese on top of the basic service language: English.
During the trip, we will arrange time for customers to walk and enjoy an authentic experience of the sight seeing places. We suggest your friend to consult with the doctor whether it is suitable for him/her to join the tour. And we will use the standard tour coach which does offer baggage storage where you can put the whellchair.
Please kindly note that we do not offer group discount for this tour.
Thank you for your inquiry. Serena Customer Service Rep. www.tours4fun.com
On the pricing tab it says "Helicopter and Boat Adventure Tour $179.00/person" though tour code 12-3284 (http://www.tours4fun.com/over-the-edge-tour.html) it says $169.. Thanks! =D