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Khan
Nov 13, 2025
 
Q:
For USA passport can I get tourist Visa at my arrival on the Indonesia Airport (VOA), or I have to get before arival?
QnA
View answers (1)
A:
| 2025-11-13 17:35:03
Dear khan, Hello U.S. citizens must obtain a visitor visa / visa on arrival (VoA) or electronic visitor visa. For additional information, we recommend calling the Indonesia consulate that's near your city or state. Best Regards, Edgar Customer Service Rep
11-Day Indepth Tour from Cairo: Egypt (Pyramids & Nile
Tyrone
Nov 11, 2025
 
Q:
Hi I am interested in booking this tour. Is the flight Cairo to Dubai included? Thanks
QnA
View answers (1)
A:
| 2025-11-11 08:26:26
Dear Tyrone, Greetings! Greatly appreciate your interest, unfortunately the flight from Cairo to Dubai is not included in the tour package. Hoping for your understanding and cooperation. Thank you! Best Regards, Kris Customer Service Rep
1-Day Washington, DC Tour from New York City" target="_blank">
Olga Melnyk
Nov 10, 2025
 
Q:
What is your cancellation policy? Can I get a full refund if I can no longer travel?
QnA
View answers (1)
A:
| 2025-11-11 01:24:47
Dear Olga Melnyk, Greetings! In reference to your query for Tour code: 690057: Cancellation Policy Cancellation Made Within 6 days prior to departure, No Refund Cancellation Made 7 or more days prior to departure, No penalty Thank you! Best Regards, Kris Customer Service Rep
Alok
Nov 09, 2025
 
Q:
Kid of 7 years old is allowed in this tour or not
QnA
View answers (1)
A:
| 2025-11-09 12:56:35
Dear Alok, I hope you are doing well. A child of 7 years old may join this tour; however, kindly make sure to adhere to the tour guidelines. Best Regards, ria Customer Service Rep
Agnieszka
Nov 09, 2025
 
Q:
Hi, I am planing tour last days of november. What weather could ve expect. What to take.
QnA
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A:
| 2025-11-09 12:48:38
Dear Agnieszka, I hope you are doing well. Regarding the weather, it’s advisable to check the local forecast closer to departure for more specific regional weather updates. What to Bring: To prepare effectively, we recommend packing the following: -A medium-weight jacket or coat, preferably wind-resistant, for evenings and higher-elevation stops. -Layers such as long-sleeve shirts or thermal tops, so you can adjust to changing conditions during the day. -Comfortable trousers and closed-toe walking shoes with good traction (especially if there might be moisture or uneven terrain). -A hat and gloves, especially for early morning or late evening excursions. -Sunglasses and sunscreen—the sun may still be strong during daytime even if the air feels cool. -A small backpack or day-pack to carry water, snacks, and extra layers while on the move. We will of course monitor conditions and keep you informed of any significant weather updates or required changes. Should you have any further questions or need assistance please do not hesitate to reach out. Best Regards, ria Customer Service Rep
5-Day Italy Tour Package: Rome | Florence | Venice**Air
Anna Levy
Nov 07, 2025
 
Q:
We are very interested in the excursion in Italy, code 181444, and looking to book the available date June 28th. We are both over 65 years old and we will need one room. What would be the price? I did read the instructions about cancelations and understand that if we cancel more than a month before the departure we will get 95% refund.
QnA
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A:
| 2025-11-07 18:26:17
Dear Anna Levy, Hello Anna, The price for 2 passengers leaving on June 28, 2026 is: $ 1,887.36 usd dollars/CA 2,690.75 Canadian dollars. Please let us know if you have any other questions. Best Regards, Edgar Customer Service Rep
14-Day Western and Central Europe Tour**Paris departure
Shweta Rana
Nov 07, 2025
 
Q:
Do babies need a separate ticket? (1 year old)
QnA
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A:
| 2025-11-07 18:21:38
Dear Shweta Rana, Hello, thank you for your inquiry. Children younger than 2 years of age travel for free, provided they do not occupy a seat on the bus, or a bed in the room Best Regards, Edgar Customer Service Rep
7-Day Scandinavia Tour Package from Copenhagen: Denmark
Kanthanut J
Nov 06, 2025
 
Q:
Hello Compass Holiday/Tours4Fun Team, We’re a group of 10 confirmed for Tour Code 535699, Tuesday start from Stockholm on 14 Apr 2026. Could you please share: 1. Exact meeting point & time in Stockholm (we have Central Station ~08:30—please confirm). 2. Daily coach timetable windows (depart/arrive) and meal/coffee breaks. 3. The named hotel list for each night (3–4★), including addresses. 4. The time slots & prices for optionals (Briksdal troll car, Sognefjord cruise, Flåmsbana). 5. The final end time/location in Stockholm on Mon 20 Apr. Thank you very much!
QnA
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A:
| 2025-11-06 16:04:00
Dear Kanthanut J, Thank you for your message. Please find below the information regarding your tour: Pick-up Location: 08:30 AM at Stockholm Central Station, Centralplan 15, 111 20 Stockholm, Sweden. Meal Schedule: The exact meal times will be discussed with your tour guide on the day of the tour. Hotel Details: These will be provided 2–3 days before the tour starts. Daily Schedule: Specific timings will be confirmed by the tour guide during the tour. Tour End Time: The tour is expected to finish around 7:00–8:00 PM, depending on traffic conditions. We hope this clarifies your concerns. Please don’t hesitate to reach out if you have any other questions. Best Regards, Mary Joy Customer Service Rep
7-Day Magnificent West Bus Tour to San Francisco, Yosem
Dinyar Sidhva
Nov 03, 2025
 
Q:
Since baggage restrictions apply on some tours and not on others, please advise which are the tours to Grand Canyon that do not have baggage restrictions, enable decide on booking. Thanks
QnA
View answers (1)
A:
| 2025-11-03 08:34:17
Dear Dinyar Sidhva, Greetings! Please be advised that we do have baggage restrictions for all our tour packages. Hoping for your understanding and cooperation. Thank you! Best Regards, Kris Customer Service Rep
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