Please dress casually and comfortably. We highly recommend wearing comfortable shoes, which are appropriate for walking. Although the tours are not strenuous, not all walkways are paved. Please avoid wearing shoes that have slick bottoms, such as dress shoes. Tennis shoes, hiking boots, or sports type footwear is best.
Please keep in mind that the South Rim is approximately 20 degrees cooler than Las Vegas; whereas, the West Rim is slightly warmer than Las Vegas.
Summer months:
We recommend wearing a hat and/or sunglasses, as it tends to be hot and bright in the desert sun.
Winter months:
We recommend bringing a jacket or rain poncho. Many customers also bring gloves or a scarf when during the colder months.
Our tours offer automated tour narration in 16 languages. Please specify what language your party prefers when making your reservation in the comment section of the online booking.
Yes, this tour is family-oriented and appropriate for most ages. In general, this tour is not strenuous. Some tours will involve 3 flights of stairs on and off the helicopter; however, that is as strenuous as this tour gets. However, it varies from person to person and each child’s attention span will differ.
For older customers, please make sure you are in good health before flying. If you have any health problems we should be aware of, please leave a note in the comments section of your online reservation so we can make sure your tour guide is aware of your situation.
Parents know their children better than anyone and whether they will be able to enjoy the tour or if they will become easily distracted. Please keep that in mind when deciding whether this tour is appropriate for your child.
We do not currently offer pickup service in either area for this tour. At this time, the closest pickup location will be the Scenic Airlines Terminal at the McCarren airport. If you are on the South end o fthe strip, you can either have pickup service at the Mandalay Bay or at the airport directly, as they are similar in distance.
For any helicopter or airplane tours, there are weight restrictions for the tours, as the aircraft can only handle so much weight per flight.
Due to this fact, anyone over 275lbs will be charged an additional surcharge which varies per tour.
Please contact our customer service department directly or leave a note in the comment section of your online reservation with your weight and we will be able to confirm the additional charge for the tour you are interested in.
Yes, please reconfirm your pickup time and your flight details 24 hours prior to departure. If you need assistance, please speak to your hotel front desk or concierge, as they can help you contact your local tour office for reconfirmation of your tour. This will also ensure that you are given any up-to-date information about your tour departure, weather information, or changes to the pickup time.
Please review your e-ticket for all contact information for reconfirmation of your tour.
Flights are occasionally cancelled due to inclement weather, such as, high winds, low clouds, rain, or snow. However, we try to remain up-to-date about weather changes in the area and notify customers as far in advance as possible if their tour is cancelled.
Also, customers who have their tours cancelled due to weather issues will be offered a reschedule for their tour, either later the same day or a different day.
If we are unable to accommodate you because the bad weather persists, we will offer a full refund for your reservation cost.
For Las Vegas Grand Canyon tours, we offer pickup and drop-off service at most major hotels on the strip, between the Stratosphere and Mandalay Bay. We also offer pickup service for these tours in the Downtown Las Vegas area.
If we do not offer pickup service at your hotel location, it is likely we offer pickup service at a nearby location.
Please note your hotel location in the comment section of your online reservation and we will confirm the closest pickup location and time while processing your order.
If you are joining a tour that departs the South Rim, we do not currently offer pickup service in that area, as the airport is usually within 10 minutes driving time. We recommend using a taxi service, which is offered 24 hours a day in the area.