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Indian Adventure with Skywalk Airplane Tour" target="_blank">Indian Adventure with Skywalk Airplane Tour" target="_blank">Indian Adventure with Skywalk Airplane Tour" target="_blank">Indian Adventure with Skywalk Airplane Tour" target="_blank">4-Day San Francisco and Yosemite Bus Tour (LAX Airport
Cinzia Leoni
Dec 11, 2012
 
Q:
If I booked for the 25 or 28 dicembre it's sure that the trip included Yosemite?
QnA
View answers (1)
A:
| 2012-12-15 20:38:48

Hi Cinzia Leoni:

As stated on our website, effective 12/15/2012 to 03/01/13, Yosemite National Park will be replaced by Monterey Bay 17 miles.

Because of weather conditions and safety reasons, the tours will be doing the 17 miles to Monterey Bay instead of Yosemite National Park.

Thank you for your inquiry.

Sofia
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Odyssey Airplane, Helicopter, Bus Combinat
Ray
Dec 11, 2012
 
Q:
Are these tours appropriate for children and/or seniors?
QnA
View answers (1)
A:
| 2012-12-11 02:32:56

Hi Ray:

Thank you for your inquiry.

Yes, this tour is family-oriented and appropriate for most ages. In general, this tour is not strenuous. Some tours will involve 3 flights of stairs on and off the helicopter; however, that is as strenuous as this tour gets. However, it varies from person to person and each child’s attention span will differ.

For older customers, please make sure you are in good health before flying. If you have any health problems we should be aware of, please leave a note in the comments section of your online reservation so we can make sure your tour guide is aware of your situation.

Parents know their children better than anyone and whether they will be able to enjoy the tour or if they will become easily distracted. Please keep that in mind when deciding whether this tour is appropriate for your child.

Enny
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Odyssey Airplane, Helicopter, Bus Combinat
Beth
Dec 11, 2012
 
Q:
Some members of our party do not speak English. What can I do?
QnA
View answers (1)
A:
| 2012-12-11 02:25:42

Hi Beth:

Thank you for your inquiry.

Our tours offer automated tour narration in 16 languages. Please specify what language your party prefers when making your reservation in the comment section of the online booking.

Enny
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Odyssey Airplane, Helicopter, Bus Combinat
Amy
Dec 11, 2012
 
Q:
Is there a fuel surcharge?
QnA
View answers (1)
A:
| 2012-12-11 02:25:22

Hi Amy:

Thank you for your inquiry.

Yes, there is a fuel surcharge. Generally, the surcharge ranges from $5-10 and is already included in your online booking price.

Enny
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Odyssey Airplane, Helicopter, Bus Combinat
Benson
Dec 11, 2012
 
Q:
Do I need to reconfirm my tour before I go?
QnA
View answers (1)
A:
| 2012-12-11 02:24:55

Hi Benson:

Thank you for your inquiry.

Yes, please reconfirm your pickup time and your flight details 24 hours prior to departure. If you need assistance, please speak to your hotel front desk or concierge, as they can help you contact your local tour office for reconfirmation of your tour. This will also ensure that you are given any up-to-date information about your tour departure, weather information, or changes to the pickup time.

Please review your e-ticket for all contact information for reconfirmation of your tour.

Enny
- Customer Service Rep.
www.tours4fun.com

Grand Canyon Odyssey Airplane, Helicopter, Bus Combinat
Ben
Dec 11, 2012
 
Q:
What happens if I get there for my tour and the weather is bad?
QnA
View answers (1)
A:
| 2012-12-11 02:24:38

Hi Ben:

Thank you for your inquiry.

Flights are occasionally cancelled due to inclement weather, such as, high winds, low clouds, rain, or snow. However, we try to remain up-to-date about weather changes in the area and notify customers as far in advance as possible if their tour is cancelled.

Also, customers who have their tours cancelled due to weather issues will be offered a reschedule for their tour, either later the same day or a different day.

If we are unable to accommodate you because the bad weather persists, we will offer a full refund for your reservation cost.

Enny
- Customer Service Rep.
www.tours4fun.com

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