Hi Shirley:

Thank you for your inquiry.

For Las Vegas Grand Canyon tours, we offer pickup and drop-off service at most major hotels on the strip, between the Stratosphere and Mandalay Bay. We also offer pickup service for these tours in the Downtown Las Vegas area.

If we do not offer pickup service at your hotel location, it is likely we offer pickup service at a nearby location.

Please note your hotel location in the comment section of your online reservation and we will confirm the closest pickup location and time while processing your order.

If you are joining a tour that departs the South Rim, we do not currently offer pickup service in that area, as the airport is usually within 10 minutes driving time. We recommend using a taxi service, which is offered 24 hours a day in the area.

Enny
- Customer Service Rep.
www.tours4fun.com

Hi Amy:

Thank you for your inquiry.

Yes, please reconfirm your pickup time and your flight details 24 hours prior to departure. If you need assistance, please speak to your hotel front desk or concierge, as they can help you contact your local tour office for reconfirmation of your tour. This will also ensure that you are given any up-to-date information about your tour departure, weather information, or changes to the pickup time.

Please review your e-ticket for all contact information for reconfirmation of your tour.

Enny
- Customer Service Rep.
www.tours4fun.com

Hi Portia:

Thank you for your inquiry.

For any helicopter or airplane tours, there are weight restrictions for the tours, as the aircraft can only handle so much weight per flight.

Due to this fact, anyone over 275lbs will be charged an additional surcharge which varies per tour.

Please contact our customer service department directly or leave a note in the comment section of your online reservation with your weight and we will be able to confirm the additional charge for the tour you are interested in.

Tom
- Customer Service Rep.
www.tours4fun.com

Hi Nagishio:

Thank you for your inquiry.

Flights are occasionally cancelled due to inclement weather, such as, high winds, low clouds, rain, or snow. However, we try to remain up-to-date about weather changes in the area and notify customers as far in advance as possible if their tour is cancelled.

Also, customers who have their tours cancelled due to weather issues will be offered a reschedule for their tour, either later the same day or a different day.

If we are unable to accommodate you because the bad weather persists, we will offer a full refund for your reservation cost.

Tom
- Customer Service Rep.
www.tours4fun.com