Hello,
i would like to ask, which pick up location is the nearest one (or the most accessible by public transportation)from the LAX airport.
Thank you :)
Dear Customer,
We would advise guest to do some research prior to their date of departure on information regarding public transportation.
Kindly refer to the following link, which may offer further assistance.
http://www.metro.net/
Best Regards,
Edgar
Customer Service Rep
Is this tour appropriate for young children ages 18 mos to
11 years old?
Do hotels we stay in have pools? Children's activity areas?
Can we book a group of 20 to 24 for a family reunion?
Dear Customer,
Guest of all ages are allowed and enjoy this tour.
The amenities each hotel offers will vary, guest will need to check with the hotels for further information.
Guest can make a reservation for as many travelers as they wish. Simply choose the hotel rooms and number of guest accordingly.
Best Regards,
Edgar
Customer Service Rep
If the weather is bad and the airlines cancel the flights we do not get any refund - is this correct? Will Tours4Fun reschedule the tour at no extra cost? We are travelling to NY from overseas and are only in NY for a short period of time.
Dear Customer,
If the tour provider cancels the flight, you will be asked to reschedule. A full refund for the tour will depend on the circumstances of the cancellation.
Thank you for your inquiry.
Best Regards,
Nancy
Customer Service Rep
Dear Customer,
Our buy 2, get 1 free offer is applicable on a shared room basis.
This means that if 3 people share one hotel room while on tour, the 3rd person will be free for the tour.
When making your reservation please include the total number of travelers, the price will automatically adjust itself.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
The number of buses departing for the tour will vary depending on the departure date.
In each bus there will be one tour guide and one bus driver for the duration of the tour.
Best Regards,
Edgar
Customer Service Rep
We would like to do the one day NY to Niagra Falls tour, the first week of October.
What are your terms and conditions and cancellation policy? If the weather is bad and flights are cancelled do we get a full refund?
Dear Customer,
Please see our cancellation policy by clicking this link:
https://www.tours4fun.com/cancellation-and-refund-policy.html
Cancellation Fee
7 Days Prior to Departure Date- 100% of Reservation Cost
8-14 Days Prior to Departure Date- 50% of Reservation Cost
15-29 Days Prior to Departure Date- 25% of Reservation Cost
30 or More Days Prior to Departure Date- 10% of Reservation Cost
If your flight is cancelled your reservation will still be subject to the standard cancellation policy.
If your flight is delayed, please notify us as soon as possible.
Best Regards,
Tanya
Customer Service Rep
Hi,
My questions:
At what time do we leave from New York?
At what time are we back to New York?
Where is the place that the bus departure?
How long time is the lunch break, is the lunch included in the price?
Will we have to do everything in the list to visit?
Best regards
Shirley