How much will be the additional charge for the infant?
While I was doing the booking, how come on selecting the lodging... I can only put how many adult but for children it wont let me.
Dear Customer,
Please note that because of the "buy 2,get 2 free" offer the child pricing does not apply.
Kindly make your reservation and select the number of travelers under "Adult".
If you would like the infant to have their own seat, please include them in your reservation.
You may also carry the child on your lap for the duration of the tour.
Please ensure you inform us when booking if you are traveling with infants 2 years or younger by placing the number of infants and their dates of birth in the comments section when booking online.
We will then be able to assess whether there are any additional fees for the infant.
Best Regards,
Edgar
Customer Service Rep
I have heard that it is a LAW that checks must be made to Travel Company from each seat holder....I belong to a Seniors Club and would like to pay for seats in bulk after individuals sign up for trips...
Is this a LAW or just a rule for each different Travel Company. For overnight, multiple day trips, does it matter to you who pays the bill?
Dear Customer,
One person can choose to pay for a group reservation regardless of the number of travelers. We will normally require the names of all the travelers included in each group reservation.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
There is an optional night tour guest can participate in at an additional cost.
Night Tour is ($35/person, minimum 4 people) to south beach; martini, bikini and ocean breeze will give you a new experience of southern night life.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
We advise booking a flight after 7:00 pm for guest who will be flying out of the Miami International Airport to allow you to be able to check in on time for any flights you arrange on the last day of your tour.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
Hi,
Is your office located near Disneyland? My family is planning to pickup the tickets before going to Disneyland. How long would it take us to drive from LAX to your office? Thanks
Dear Customer,
Our office address is 24 West Saint Joseph St, Arcadia, CA 91007. The approximate distance from our office to Disneyland is a 36 minute drive.
The distance from LAX to our office is approximately a 45 minute drive.
Best Regards,
Edgar
Customer Service Rep
Hello,
For selecting lodging, to get buy 2 get 1 free how to enter 2 adults plus 2 children(aged 11 & 14 yrs) staying in a room.Also give details reg:5 day tour starting on 18th oct 2013 from Los Angeles(including Universal studio & Disney land)with airport pick up & transfer
Dear Customer,
Price for child applies when a 2-9 years old child staying in one standard room as a third or fourth person.
Please make a reservation for 4 adults in one room, the price will automatically adjust itself.
For your interested 6 day tour, below will be details as to what the packaged pricing includes and excludes.
Package Includes
Complimentary airport pick-up (9:00am-10:00pm) and drop-off
5-night hotel accommodations
Ground transportation in air-conditioned tour coach
Professional tour escort
Package Excludes
Airfares between your home and Los Angeles airport
All personal expenses including hotel room service and meals; however, you have the option to pay for meals that tour guide arranges
Theme Park tickets are excluded. Local agency will NOT arrange transportation service to the theme park unless tickets are purchased when booking online.
Optional tours (Prices may vary due to different seasons and is subject to the final price on the box office.):
(For guests choose to visit West Canyon) West Canyon Admission Fee with Lunch $80.00/person(This fee must be paid on tour.)
-Optional Admission to Skywalk $32;
-Helicopter with Colorado River Boat Ride $190.00
-Las Vegas Night Tour $25/person
-Las Vegas Jubilee Show: $85.00/person
Service fees for tour guide (min. $7.00/day per person for tour days and min. $3.00/transfer per person for airport transfer service)
Best Regards,
Edgar
Customer Service Rep
Hello. I would like to know if the tour guide will be fluent in English?
We also have an infant (10 month old) . How much is the charge for the infant? Were planning to get the east cost tour 82 12807.
Thanks.
Dear Customer,
This tour is conducted bilingually in both English and Chinese. The tour guide will provide the itinerary information in both languages throughout the tour.
If you would like the infant to have their own seat for the duration of the tour, please include them in the reservation as a child.
You may also choose to carry the child on your lap for the duration of the tour.
Additional fees may apply for travelers under 2 years of age.
Please ensure you inform us when booking if you are traveling with infants 2 years or younger by placing the number of infants and their dates of birth in the comments section when booking online.
Best Regards,
Edgar
Customer Service Rep
Hi, need your help with the below:
1. We will be visiting friends before starting the tour. As such, can we make our own way and check-in at the hotel on our own?
2. Will there be hotel vouchers/ passes that we need to get from you for our travel?
Thanks!
Dear Customer,
Yes, you may choose to self transfer to the first nights hotel.
When a reservation is confirmed and finalized we will issue you your E-Ticket, which you will need to print in order to join the tour.
When making a reservation please let us know that you wish to self transfer. We will then inform you on the details of the first nights hotel.
Best Regards,
Edgar
Customer Service Rep