Hi. (1)I would like to know which is its peak season to Puerto Vallarta? (2) The letters B, L, D means that include "that meal" for that day? (3) What about the prices for entrances? (4) I'm American Citizen, so we need to carry with the passport and request a Visa, both documents?
Dear Customer,
With a year-round average temperature of 78 degrees and 350 days of sunshine, Puerto Vallarta boasts near-perfect weather any time of year.
Yes, the letters represent the meal that will be provided on that day.
There are no additional prices for entrances, below will be details what the package pricing includes and excludes.
Package Includes
Complimentary airport pick-up (8:00am-8:00pm) and drop-off
6-night hotel accommodations
Tequila Train ticket
Meals (per itinerary); B=Breakfast, L=Lunch, D=Dinner
Ground transportation in air-conditioned tour coach
Professional tour escort
Package Excludes
Airfares (international & intra-Mexico)
All personal expenses including hotel room service
Service fee for tour guide (min. $7.00/day per person)
If you are an American citizen you will need to carry your passport.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
The difference between each of the tours you have mentioned is not significant as it covers the same highlight locations.
The hotel accommodations used for each package is the difference between the two tour codes you have provided. The 38-3157 usually put you up in 3 star rated hotels whereas the deluxe tour uses slightly higher quality hotels. Please note that the tour's pickup locations offered are also slightly different.
Listing numerous tours that are similar will provide an alternative option should your departure date not be available for your first choice of a tour.
Best Regards,
Tabitha
Customer Service Rep
Hi,
I would like to know how the logging works.
Do I have to make a reservation in a hotel once I buy the tour? Do you do it for me? If I have to do it, how can I know which hotel is close to the tour?
Also I would like to know which attractions are paid and where are the meals taken.
Dear customer,
Please view the complete list of what is included and excluded in the tour package price:
Package Includes
Complimentary pick-up from chosen location (see Pick-up Time and Locations) and drop-off
1-night hotel accommodations
Roundtrip ground transportation via air-conditioned vans, mini-buses or buses(Depending on the number of passengers traveling)
Professional tour escort
Package Excludes
Airfares or related transportation between your home and New York airport or chosen pickup location
All personal expenses including hotel room service and meals; however, you have the option to pay for meals that tour guide arranges
-D.C. Cruise: Adult: $23.00, Child:$15.00 (Under 11 Yrs); Senior: $20.00 (62+)
-Dinner in DC: Adult: $14.00, Child:$10.00 (Under 11 Yrs); Senior: $14.00 (62+)
-Fort McHenry Transport only: Adult: $10.00, Child:$8.00 (Under 11 Yrs); Senior: $10.00 (62+)
-Fort McHenry Transport + Inside Visit (for the historic area of the park): Adult: $17.00; Child: $8 (Under 16 Yrs); Senior: $17.00(62+)
Service fees for tour guide (min. $7.00/day per person)
The meal stops are not pre planned and will be arranged at the tour guide's discretion usually stopping at food courts, rest stops and fast food restaurants. The optional tour fees will be payable in cash on tour to the tour guide directly.
Best Regards,
Andy
Customer Service Rep
We land in New York on Sunday 22 Sept 2013, we want to go on the 2day Washington DC tour on Monday morning(23 Sept) and the Super New York tour from the Wednesday 25 Sept. i know that tickets must be collected from Madame Tussauds. do they open on Sunday as well as the bus leave at 07:00 in the morning for the 2day Washinton tour?
thanx in advance.
regards
Mamorena
Dear customer,
Madame Tussauds: Sunday-Thursday 10:00 am - 8:00 pm (last ticket sold at 8:00 pm)
Please note that Hop on Hop off double-decker tickets valid for 72 hours from the time you arrive in NYC and exchange your confirmation E-Ticket for a boarding ticket.
Tour code 29-426, 1-Day Washington D.C. Bus Tour offers one pick up at 7:00AM Between 41st and 42nd Streets, 125 Park Ave. New York, NY 10168
Best Regards,
Lesley
Customer Service Rep
Hi, what is the difference between this tour and the non-Deluxe one ("4-Day Boston to Niagara Falls, Toronto, Montreal and Quebec Bus Tour")?
If I'm looking at departure on 28 Sep 2013, what is the likelihood of confirmation of these 2 tours?
Dear Customer,
When determining the difference between the tours after you have compared that the itinerary is the same, pay special attention to the hotel information at the end of each day.
The "Budget" tours will usually offer 2.5 to 3 star hotel accommodations, but we can re-confirm this information for you when the tour code is provided.
This tour in particular (60-2296) offers 3-4 star hotel accommodations, and it will include key words in the title, such as "Deluxe" instead of "Budget".
In order to specifically compare each tour, we would ask you provide the tour code.
Within 24-48 hours after receiving your reservation request, you will usually receive an update regarding your confirmation.
We recommend placing your booking as soon as you are decided to better ensure your seating is available for your desired departure date.
Best Regards,
Tabitha
Customer Service Rep
My family (2 adults, 1 child) plan to take this tour. We intend to extend another night at the same hotel to visit disney adventure park. Can we purchase the disney adventure park tickets here? Can we visit the adventure park on day 6 and postpone the visit to universal studio to the fo1lowing day so that we can be dropped off at the airport? What will be the total cost?
Dear customer,
As of now this tour for 3 guest will be $1311
The theme park tickets are included in the package.
We offer drop off to LAX on day 6, please book a US domestic flight after 9:30 p.m. and international flight after 10:30 p.m.
If you wish to visit Adventure Park you will forgo the tour to Universal Studios and you will have to purchase your own ticket and find your own transportation.
Best Regards,
Andy
Customer Service Rep
I was reading the questionnaires and it came to my attention something about the "budget tours"... you have mentioned that budget tours accommodate 3 stars hotels, but up to my knowledge this tour is not budget since I have seen other tours options that are budget and it was stated clearly at the title that is budget.. Please clarify on this!
One more thing, I booked my flight to NY from October 11th to October 18th and I liked this comprehensive tour. Now, I want to book it but I just read that if you can not get a definite number of people for the tour then you will cancel my tour booking and offer an alternative. My question is what kind of alternative would you offer? I really want to know what kind of risk I am getting into especially I am flying all the way from Qatar. Thank you.
Dear Customer,
When deciding on the difference between the tours after you have compared that the itinerary is the same, pay special attention to the hotel information at the end of each day.
The "Budget" tours will usually offer 3 star hotel accommodations, but we can re-confirm this information for you when the tour code is provided.
This tour in particular (3-152) offers 4 star hotel accommodations, and will include key words in the title, such as "Deluxe" instead of "Budget".
We recommend booking your flights after confirmation of your tour is sent to you. This is usually within 24-48 hours after receiving your booking.
In the case that you have booked your flights before making your reservation, we will still process the booking as normal and send you an update within 24-48 hours.
Should your tour not be available, we would offer a similar tour or suggest another departure date.
The sooner you place your booking, the better the chances your seating can be confirmed for your desired departure date.
We recommend placing your booking as soon as you are decided.
Best Regards,
Tabitha
Customer Service Rep
Me and my friend will be taking the amtrak from Penn Station, New York. From which station should we alight. Please give direction to the pick up point and how much time do we need.
Thanks,
Imelda
Dear Customer,
This tour starts and ends in Boston. You should alight out of the Boston South Station in downtown Boston which is about 12 minutes from the pickup location by public transportation.
https://maps.google.com/maps?q=from:+boston+south+station+to:+10+Park+Plaza+boston,+ma&saddr=boston+south+station&daddr=10+Park+Plaza+boston,+ma&hl=en&sll=42.356375,-71.058755&sspn=0.013399,0.027874&geocode=Fbc-hgIdOMjD-yHIib7dYK8GeCknLyX6gXDjiTHIib7dYK8GeA%3BFRA7hgIdx5rD-ykR9euHdnrjiTF35TscF1OHXA&t=m&z=16
Departure time: 9:30am
Departure Point: please meet at the our Ticket Office/Transportation Bldg. located at Park Sq., 10 Park Plaza on the Charles St. South Side, next to P.F. Chang's. Please arrive no later than 9:15 am.
Best Regards,
Andy
Customer Service Rep
HI,we want to join your tour atoctober 5th.We are 2 adults and 2 children I couldn t sign up my children when I want to book.Could you help me? ---We want to finish our tour in Boston.Will you drop off BOSTON AIRPORT free?
Dear customer,
As of now this tour is still available for October 5, 2013
Children's price is the same for adults, please make the reservation for 4 Adults and your total will be $796
This tour does offer a complimentary drop off at Boston airport.
If you are departing from Boston Logan International Airport (BOS), please book your flight after 1:00 PM.
Best Regards,
Andy
Customer Service Rep
Dear Sir/Madam,
I find that in 5 Days tour, it doesn’t cover all the 3 Disneyland, Universal studio, Yosemite National Park.
Further, as per the offer for 5~6 days, Buy2 Get 1 free, should I enter 4 passengers as per the details below OR 3 passengers ? For Example If the price detail is $297/-, then if I enter 4 passengers the total amount is (4X297) $1188/- . Then the calculation doesn’t offer Buy2 Get 1 free.
Would you please offer a conducted/group tour package, as per the detail s furnished below?
1. No of passengers: 4
a. Adults : 2 EA
b. Children: 2 Ea ~ 14 Years & 11 Years.
2. Hotel including (Break Fast) & Plan:
a. Rooms : 1 Ea.
b. Arrival : 18 Oct 2013 – 20:00 Hrs ~ Los Angeles
c. Departure: 22 Oct 2013 – 20:00 Hrs ~ Los Angeles OR San Francisco.
3. Bus Tour/ Point of Attraction:
a. Airport pickup
b. Disney Land / Yosemite National Park
c. Los Angeles- San Francisco
d. Stanford University - San Francisco,
e. Universal Studio & Airport Drop.
Dear Customer,
The advertised rate is for quad occupancy, meaning if there 4 people sharing one room each guest is paying $297.00.
The current rate for double occupancy, if there are 2 people sharing one room is $398.00 per person.
Please make your reservation for the total number of passengers, for your party, please select 4 adults in one room.
Meals are not included, the tour guide will arrange meal stops for breakfast, lunch, and dinner.
Best Regards,
Edgar
Customer Service Rep