Dear Sir/Madam,
We will depart from SFO and will arrived LAX at 7:00PM of 12th Sept,13. We want to book a tour to visit LAX and some others places from 13th Sept until noon of 16th Sept. Can you recommend which tour we should buy and the price.
Thank you.
Dear Customer,
Only in June - August, we will overnight at Yellowstone Lodge.
Due to the high season, Yellowstone Lodge is not guaranteed.
Overnight hotel is subject to final confirmation.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
As you've mentioned earlier in one of the question been asked that about opting out from $30 additional surcharge
My question is if one can only take 3 admission of attraction out of all listed, so still have to pay $30?
Is it ok to participate in 2 or 3 attractions without paying $30?
Dear Customer,
Guest must participate in at least 1-2 optional tours to avoid the additional surcharge of CAD $30.00.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
Hi, I would like to ask about the price of this tour. I intend to book this tour for 4 people using buy two get two free. However, when I use Easy book, the price raises to $1,508. I think it is supposed to be $754 instead, because you offer the price $377 for this tour. Plz explain it to me and I can book this tour asap. Thks
Dear Customer,
The advertised price is for a quad room, meaning if 4 people are sharing one room, each guest will be paying $377.00 for a total of $1,508.00.
The current rate for double occupancy is $754.00 per person, for a total of $1,508.00.
The pricing for a triple room, if 3 people are sharing one room, is $503.00 per person, for a total of $1,509.00.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
I want to book this tour and the start date is 1st Sept 2013. However when i select the pick-up location as Edison New Jersey I get the message that 'Your pick up location does not match the tour Start Date'. please help and advice any other pick-up loacation closest to Old Bridge, NJ, 08857. Thanks.
Dear Customer,
The Edison pick-up location is only available for travel dates before 9/1/13, this is why the system is not accepting the date.
You may choose the following alternative location:
08:50AM
Near IHOP or Wendy's or Shop-Rite, 792 U.S 46, Parsippany, NJ 07054
Best Regards,
Tina
Customer Service Rep
If you are staying in Flagstaff at what time, roughly, would you begin picking up customers? In the description it only says in the morning.
Thank you.
Dear Customer,
The pick-up time depends on how many other pick-ups are scheduled and exactly where your hotel is located.
Usually the pick-up time from Flagstaff is between 7:00-7:30am.
Please include your hotel name and address in the comments section when you book the tour online.
After your tour is confirmed, we will provide you with a specific pick-up time.
Best Regards,
Tina
Customer Service Rep
7-7
Dear Customer,
For tour code # 47-663, the price of $75.00 is based on triple occupancy, meaning 3 people paying $75.00 sharing one room.
The double occupancy rate is $112.00, where 2 people are sharing 1 room. The $224.00 total you are receiving is based on double occupancy (2 people).
Double $112.00
Triple $75.00
Quad $76.00
Single $167.00
Best Regards,
Tina
Customer Service Rep
We (2 adults) are interested in the Aug 26 tour code 46-2970 starting and ending in Washington DC. It looks like the pickup location is the Natural History Museum at 2:00 pm. We live in an apartment in Chinatown in DC, and just wanted clarification as to when and where everything begins. After booking, do we just plan on showing up at the museum sometime before 2:00 on Aug 26?
Dear Customer,
The tour will begin on the first day at 2:00pm at the Natural History Museum.
We will provide you with your tour guide's information one day prior to your departure date.
Your tour guide will begin a tour of Washington D.C. at that time.
We suggest being at your pick-up location at least ten minute prior to departure.
Thank you for your inquiry.
Best Regards,
Nancy
Customer Service Rep
Hi, I'll be travelling with a 3-month old infant. Can I bring his stroller? How convenient is it to get it on and off the bus?
Also, we'll be staying at Metro Apartments (41st street). What's the nearest pick up point? Thanks!
Dear Customer,
Please note that the buses do not have seat belts for you to secure your child.
Your child will have to sit on your lap the entire time during the tour.
If you wish to bring a stroller, it has to be small and foldable, and cannot be placed in the aisle in case of an emergency.
If you wish to make a reservation for this tour, please leave a note in the comment box before submitting your reservation letting us know that you will be bringing a child on the tour (please provide name and date of birth), and that you wish to bring a stroller.
We will confirm the possibility of a stroller after processing your reservation.
Thank you for your inquiry.
Best Regards,
Nancy
Customer Service Rep
Hy,
We are arriving to LA on 17th of september at 10:30am. The tour starts before this hour? When should we be in LA in order to get this tour(starting with 17th) ?
Thank you!!
No activities or traveling will be scheduled for the first day, so you can fly in on the 17th, and we will arrange a transfer in for you from LAX to the hotel booked for the fist night. The sightseeing will not start until the next day, September 18 where the group will start to travel out towards Las Vegas and the Grand Canyon.
Best Regards,
Steve
Customer Service Rep