Hello,
I submitted a question already, but didn't receive an answer from you guys yet, so I'm submitting once again.
My friend and I will be arriving in LAX airport on Friday, July 11, and join this 4-Day Tour right at the airport upon our arrival. I have 2 major questions.
1. Are hotel locations for both in LA and Las Vegas quite nearby famous attractions in each area? If we want to visit the Grove in LA, for example, on the 1st day of the tour, do we have to take taxi or will there be ground transportation offered at extra cost?
2. We would like to end our tour in Las Vegas instead of going back to LA since we're planning on taking a domestic flight from Vegas to Minneapolis on the last day of the tour. According to the itinerary, it says that those wanting to end the tour in Vegas will be dropped off at the MGM Grand Hotel & Casino nearby McCarran airport after a free lunch buffet around noon.
Then for our domestic flight from Vegas to Minneapolis, what time flight should we book? Would 4pm flight departing from Vegas leave enough time for us?
I'd appreciate it if you could answer my questions asap as I would like to book this tour and get the flight tickets asap as well.
Thanks.
Dear Yoojung Cho,
We apologize for the inconvenience and delay in your reply.
Usually, we use Radisson Whittier/Comfort Suites Rosemead/Best Western Rowland Heights or the Hotel Fullerton as our group hotel for this tour. We can only decide which hotel to use according to the number of customers and room availability when it is close to departure date.
Sometimes , if the seats are sold out on the departure date, we can decide the hotel more quickly. As soon as the hotel is confirmed, we can send you a follow up email. The areas of interest you mentioned are not near our contract hotels, so you would need to arrange your own transportation to these sites from the hotel.
If you wish to site see on your own on the first day of the tour, please be advised we will not assist with transportation you may take a taxi to your desired location.
We'll enjoy the free buffet lunch in Las Vegas around 12:00 p.m. and then depart from Las Vegas. A flight after 4:00PM will be okay. However, please consult the guide for more assistance when you are on tour if needed.
Best Regards,
Victor
Customer Service Rep
Dear Gina,
The closest pick up location to Vermont Ave will be the following pick up location:
8:45am
WESTIN BONAVENTURE, 404 S Flower St, Los Angeles, CA 90071
It is approximately 8 minutes away from your specified location.
Best Regards,
Victor
Customer Service Rep
is this tour starts only on Saturdays? what if we are group of 15 persons, can we start on a different day? for example we start friday or Sunday?
thank you
Dear Malou,
Thank you for your inquiry.
Currently this tour will only depart every Saturday.
Regretfully, we are unable to offer an alternative start date but do hope your schedule is flexible as to not miss an exciting tour!
There is also a 5% discount for parties of 10 or more people that are booking on the same reservation.
This discount will be automatically be applied when you make your reservation online in the booking area completing steps 1-3.
Best Regards,
Jeremy
Customer Service Rep
Hi,
Is the "buy 2 get 2 free" valid for this tour? When I tried to book for the depature date of May 14 2014, it showed the price of 4 people instead of 2.
Thanks.
Dear Rachel Tan,
Buy 2 get 2 free is currently available for this tour and is where the 3rd and 4th guest joins the tour for FREE(except applicable admission fee of $35.00) based on a share room basis.
In order for the system to calculate the Buy 2 Get 2 free discount, all 4 guests must be placed in the same room #1.
The system will display a total of $1568.00 which is the Double Occupancy rate of $749.00 x 2 people (= $1,498) + $35.00 x 2 people for the admission fee (= $70.00) TOTAL $1568.00 4 guests, 1 room.
Best Regards,
Justin
Customer Service Rep
Dear Giulio,
Your return time will be approximately 6:00pm and you will be dropped off at the same location as your pick-up.
Please do consult with your tour guide for a more detailed time frame should there be any changes made to schedule due to unforeseen circumstances such as weather delays or traffic conditions.
Best Regards,
Jane
Customer Service Rep
Hi there, How much free time at the Grand Canyon do you allow, we want to do some exploring or a hike or something.. will this tour allow that? Or can you reccomend a tour that will?
Dear Rose,
The tour will allow for 3-4 hours of sightseeing at the South Rim of the Grand Canyon on the second day of the tour.
You will have approximately 45 minutes to 1 hour to roam on your own inside of the Grand Canyon.
Please do consult with your tour guide for a more detailed time frame should there be any changes made to schedule due to unforeseen circumstances such as weather delays or traffic conditions.
Best Regards,
Jane
Customer Service Rep
Thinking of doing this tour with 2 friends. We love nature and really want to explore the canyon, is there enough time at the canyon to really enjoy it.. Would love to do a hike or something for a couple of hours.. is there enough time to do this?
Dear Rose,
The tour will allow for 3-4 hours of sightseeing at the West Rim of the Grand Canyon on the second day of the tour.
Please do consult with your tour guide for a more detailed time frame should there be any changes made to schedule due to unforeseen circumstances such as weather delays or traffic conditions.
Best Regards,
Jane
Customer Service Rep
planning to book 3-day Ottawa, Montreal, Quebec City and 1000 Island from Toronto on April 5 with pickup point in front of Bank of China, 3265 Hwy7E, Markham.
Will drop-off at the end of the tour be still at the same location as chosen pick-up point?
At about what time do we reach our drop-off point at the end of the tour?
Thank you!
Dear Jessie,
We offer drop off at the same locations used as the pick up.
Guest will typically arrive back to their pick up location on day 3 at approximately 7:00-8:00pm as long as there are no unforeseen delays such as traffic or weather conditions.
Best Regards,
Jane
Customer Service Rep
If i arrive at the airport prior to the departure day, will there be free airport pick-up. Looking at joining the group on 15th april but i will be arriving on 14th april.
Dear customer,
Our complimentary airport pick up service is only available on Day 1 of the tour.
We can offer an early airport pickup for an additional cost. Please leave a request in the comment box when booking online, and we will update you with a quotation for the early pick-up after receiving your booking.
Best Regards,
Andy
Customer Service Rep