Dear Z,
According to Maid of the Mist official website, the boat ride will re-open on 05/01/2014. However, the site also states "Opening date depends on ice conditions in the Niagara River.". Therefore, we are unable to guarantee a Maid of the Mist optional tour will be available in early May, 2014 at this moment.
For any update, you can go to the following link:
http://www.maidofthemist.com/schedule-pricing/
Thank you very much for your question.
Best Regards,
Madison
Customer Service Rep
We are interested in joining tour 2-17892.
We would like to attend a friend's wedding dinner on the evening of day #3 in San Francisco. Where will we be at 3 pm?
The wedding location is in Emeryville. How can we get there to attend and then back to the tour's hotel that night to continue day 4 back to Los Angeles airport?
Your suggestion will be greatly appreciated.
We are coming to the west coast from New York City.
Thanks. Elaine
Dear Elaine,
Because the day to day order of the tour can adjust, currently we are unable to provide you with detailed itinerary information without a reservation, as we would first need to verify with the local office the routing plan for your specific tour.
Please Note: When you self dismiss from the tour you will need to advise the tour guide beforehand to confirm the exact location you can depart on the 3rd day and arrange your own transportation from the location and back to the hotel.
When making your reservation online, please leave a clear note of your intentions to self dismiss from the tour while in San Francisco so we can update you accordingly.
Best Regards,
Jane
Customer Service Rep
Dear Kumar,
There should be a few paid parking facilities in the area around the pickup location, but we will not be able to directly advise you of any specific facilities, as it will be your responsibility to ensure you select a safe and reliable parking location if you choose to leave your car at any location overnight or longer.
Best Regards,
Jane
Customer Service Rep
we are flying from LA to Boston and plan to take the may-13 tour. is ther assurance that there is no cancellation/re-scheduling of tour? can we use Us$ to buy food in Canada?
Dear Ana,
Once we receive your reservation and full payment we will begin to process your booking. All reservations are subject to final confirmation usually within 24-48 hours.
Some tours may require a minimum number of people to operate. The affected customer will be fully refunded or may choose a similar tour product as a substitute. However, please keep in mind that should this happen, it would be under very special and rare circumstances, because we will try our best to accommodate our customers travel needs.
Currently, this tour has departure dates available for booking every Saturday of the operating months.
We recommend you take Canadian dollars while in Canada to purchase any personal items.
Best Regards,
Jane
Customer Service Rep
Hi, I would like to Join your Tours in June 2014. Is there any tour packages around 5 or 6 days start from New york that Visiting Woodbury Outlets??
And if after the end of the tour we would like to extend until tomorrow, can we still get the Airport Transfer??
THANKS.
Dear Gina,
For Alcatraz, make your way to Pier 33 where morning pick-up time is 9:00 a.m./9:30 a.m./10:00 a.m./10:30 (Tour departure times are subject to availability) from Pier 33-Embarcadero Street.
Afternoon pick-up time is 2:00 p.m from San Francisco City Insider's tour at Fisherman's Wharf.
Please arrive at the pick-up location 10-15 minutes prior to the pick-up time. Please do remember to offer your preferred morning pick up time when you make reservation.
Best Regards,
Jane
Customer Service Rep
Dear Gina,
This tour will take you throughout Los Angeles, and Hollywood. Mann's Chinese Theatre, Hollywood Walk of Fame and then head to Beverly Hills and Rodeo Drive.
You will get the chance to pass by the magnificent homes of selected movie stars. After sightseeing in Beverly Hills you will proceed to Century City, the business center of the entertainment industry and home of 20th Century Fox Movie Studios.
The tour will usually end with a sightseeing stop at Farmer's Market, which is a tourist must see in Los Angeles.
Best Regards,
Jane
Customer Service Rep
Do you offer shuttle pick up from either Courtyard by Marriot San Diego Airport Liberty Station OR Homewood Suites San Diego Airport Liberty Station with service to Disney's Grand California?
Dear Yvette,
Regretfully, we do not offer hotel pick-up from the hotels you mentioned.
We can offer drop-off at Disney's Grand Californian Hotel & Spa and drop-off will be approximately 6:30pm.
Best Regards,
Jane
Customer Service Rep