On the internet I read a lot of bad reviews about this tour company. My concern is that the tour guide is difficult to understand because it's a bilingual bus tour and Mandarin is spoken most of the time. I am very concerned because there are so many negatives reviews on the internet about this tour.
Dear Edith,
Tour guides assigned for the bilingually conducted tours make every effort to satisfy the needs of all of our clients. We understand that subjective reviews on our tours can be both negative and positive based and are based on only one of the tour's departures, but we assure you that our tour guides make every effort to provide the information to our travelers in the most efficient and direct way possible.
Best Regards,
Ethan
Customer Service Rep
Since nothing is clarified as regards breakfast/ lunch/ dinner
Wether same is included ?
If we want to stay back at Sanfransisco after last day of journey and want to fly from Sanfransisco wether it is feasible?
Dear Dinesh,
We would like to inform you that the tour does not include any meals in the tour cost, however your tour guide will be making stops along the tour at food courts for Breakfast, Lunch, and Dinner.
In regards to remaining in San Francisco at the end of your tour, if you would like us to accommodate this request please leave a note in the notes/comments section of the reservation page and we will process your request however we do not guarantee it will be granted.
Best Regards,
Sylvester
Customer Service Rep
I am just a little confused on the optional France tours. It states in here that you can tour the Louvre and Versailles. It must all happen on day 1. So, we are able to do the optional tours prior to leaving for Reims? Also, can I take a tour of both the Louvre and Versailles?
Dear Shellie,
Your tour guide will ensure there is enough time to participate in the optional tours, however the time spent at the attractions will be relatively brief and not as in depth. There are many stops along the tour and in order to take everything in and experience the sights, the tour must move with an efficient itinerary scheduled by the guide.
Best Regards,
Kofi
Customer Service Rep
We will be going for this trip tour code-5-3066 on May10. Can you please provide us the name of the hotels we are going to stay and also all the hotel addresses too. Thank you.
Dear June,
Regretfully we may not provide you with specific details regarding the hotels as they are subject to changes at any time and locations are not confirmed until a later date closer to the tour date. The tour reservation price will cover the cost for 6 nights accommodations on tour and travelers will be put up in 3 star rated hotels.
Best Regards,
Felipe
Customer Service Rep
Dear Rivca,
At the moment we currently have no availability in June 2014 for the tour you are inquiring about. Please consider a similar tour with departures for June available for booking online:
https://www.tours4fun.com/fly-to-victoria-day-trip.html
Best Regards,
Donovan
Customer Service Rep
Dear Edith Weinbaum,
Meals are not included in this tour and tour guide will not arrange the meals for customers. The tour guide will bring you to food stops on tour. Usually it will be food court where you can decide what to eat by yourself. The cost varies based on what you will have. Generally, it will cost about $15.00 to $20.00 per meal per person.
Best Regards,
Molly
Customer Service Rep
Dear Jennie Lo,
On the last day of the tour, after a brief sightseeing tour of the city, we'll transfer you to SLC airport. Please book a flight departing SLC airport after 12:00 p.m. if you plan to depart out of SLC airport on the last day of the tour.
Best Regards,
Justin
Customer Service Rep
Dear Niv,
The tour is currently available for its departure on May 10th, 2014. You can place your order online following the reservation steps found on the upper right hand corner of the tour's information page.
Best Regards,
Justin
Customer Service Rep
Estimada Maria,
Esta excursion esta disponible el dia 24 de Mayo, al momento no tenemos disponible excursiones saliendo el dia 23 de Mayo.
Saludos,
Lionel
Representante del Servicio al Cliento
Hi do we need to show some kind of legal document such as a passport or drivers license (will be enough) when going to Niigara falls? Pls advise. Thanks
Dear M. Castillo,
This tour is for Niagara Falls US side only. Government issued photo ID, and a printout of your e tickets is all that will be required to join the tour.
Best Regards,
Justin
Customer Service Rep