Hi
I wish to book the tour code no46-153 n require pick up from JFK airport. My questions are:
1. where do I post my flight details to facilitate pick up by the tour operator during booking on line;
2. I do not require airport drop off on the last day of the tour but need a drop off at Chinatown, bowery street. Do I need to state this in the comment section.
I would appreciate a repy asap. Thanks
Dear Maggie,
Thanks for choosing tours4fun!
We do provide JFK airport pickup service for this tour on the first day of the tour between 9:00am-11:00pm.
Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
You can update this flight information in your account or email us after you get tour confirmation letter from us.
On the last day of the tour, if you wish to end your tour at Chinatown, New York instead of airport, please leave a comment when you make your reservation so that we can arrange your request accordingly.
Best Regards,
Emma
Customer Service Rep
Hi!
My family has five members, me, wife, three kids(13,11,3).
We would like to use one room, because the youngest one is very small.
But the reservation is allowed to only 4 people per room.
Is it OK for us to make reservation for 4?
Dear DAEIN KIM,
Thanks for choosing tours4fun!
Please note that maximum room capacity is 4 people including adult and child/infant. The price for child applies when a 2-9 years old child staying in one standard room as a third or fourth person. You need to book at least two rooms for your family to join this tour.
Please click for more detailed information as following.
https://www.tours4fun.com/8-day-yellowstone-national-park-mtrushmore-grand-canyon-westskywalk-las-vegas-bus-tour.html#pricing
Best Regards,
Emma
Customer Service Rep
Dear Jaime,
Thanks for choosing tours4fun!
The service fee can be considered as tips to the guide and the driver, and as the service fee is already included, any additional gratuities you choose to give to the driver or the guide will at your discretion.
Best Regards,
Emma
Customer Service Rep
Hi, I'm interested in this tour, but the date need to be in the week of May 12th, is there tour available in that week?
Also, can the pick up point include hotels in downtown?
Will tour guide provide the guidance in English?
Thanks.
Dear Ms. Tang,
Thanks for choosing tours4fun!
The last departure date of this tour will be April 30th, 2014. Please check back on online late April as we will try to get the tour's summer departures available booking by then.
We have designed pickup location for this tour. You can check Hotel/Pick Up Location section to check which location is the closest one for you.
This tour is escorted by a professional bilingual tour guide and/or driver guide (English/Chinese). Tours and/ or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
You may also be interested in following tour with availability for May, 2014:
Tour code 1095-12501
Whistler Village Urban Quest
https://www.tours4fun.com/whistler-village-urban-quest.html
Best Regards,
Emma
Customer Service Rep
hola buenas tardes estare en new york el día 12 de abril voy desde venezuela, no puedo hacer la reserva ´por internet ya que nosotros tenemos serios problemas con el tema cambiario, que opciones me dan para poder hacer este tours }, estoy super interesada pero necesito de su apoyo.
Estimada Sonia,
Le quizieramos informar que puede llamar a nuestra officina para ayuda con su reservacion, pero tendra que entrar a su cuenta de correo electronico para estar en accuerdo con nuestros terminos y condiciones.
Saludos,
Gustavo
Representante del servicio al cliente
We want to stay for 2 or 3 extra nights in New York first prior to joining the tour.
1. Can we have airport transfer when we arrive to our hotel?
2. How do we join the group when the tour starts? Do we have to go back to the airport to join the tour?
3. If we want to stay extra nights in Boston, can we book the same hotel as the one we are staying in for the tour?
Thanks.
Dear Rose,
Please see our "Hotels" tab for a list of hotels that we do offer and advise us during your reservation process if you wish to book an extension: https://www.tours4fun.com/hotels/new-york/usa-new-york-hotels/.
Airport transfer is only available on the first day of the tour, we can try to assist you with early airport transfer if you advise us when booking your reservation.
On the first day of the tour, you can return to the airport and provide us a specific time to meet the tour guide or we can also provide pick-up at Chinatown (48 Bowery, New York, NY 10013) before 4:15pm.
If you would like a hotel extension on the last day in Boston, please leave us a note in the comment box when you place your reservation online so that we may check availability.
Best Regards,
Jane
Customer Service Rep
We are planning the tour with ref code 209-5715 on the Easter week end with our 2 daughters. We would like to know ,how long is your visit to Saint Joseph Oratory and Notre Dame Basilica e.g. 1/2/3 hours visit?
The fact is it the Easter week end ,are these visits guaranteed for that Sunday 20th April? we would like to make sure prior booking since this is our main purpose of doing this trip. Thank you
Dear Mary,
We would like to inform you that your visit time at each location is dependent on the tour guide's itinerary, however you can expect to spend approximately one hour at the sites you are inquiring about.
We would like to inform you that regretfully visits to the Saint Joseph Oratory and the Notre Dame Basilica will not be available since both locations will be closed off for tour visits. An extended tour of Montreal will be replacing the visits to both sites.
Best Regards,
William
Customer Service Rep
Thanks for the reply. OK. will get the hotel list within 24 hours before departure. By the way, may we know how many people in this departure May10? And also who will be the tour guide? sorry for asking so many questions as we are all excited and looking forward to this tour. Thanks
Dear June,
We appreciate you booking with Tours4Fun!
All of the information you have requested will be confirmed along the same time as the hotel information and will also be printed on your eticket. Accommodations will be subject to change up to 2 days before the tour's start date so you can request to get the final list of accommodations arranged about 48 hours prior to the tour's departure date.
On these types of tours, we normally expect a group of around 55-60 travelers on our deluxe tour coach.
Best Regards,
Ludovic
Customer Service Rep
Hi,
Can I book initially 2 people and then add one more person later to get "buy2get1free" promotion? We are not sure if the third person can join the tour right now?
Dear Pas,
We strongly recommend you add the third person to your tour when you make your reservation as any changes made to the reservation at a later time will be subject to a $30.00 amendment fee.
Best Regards,
Gianluca
Customer Service Rep