Dear Anthony,
Regretfully, the last available date for your interested tour is on the 6th of September.
You may contact us again at a later time to verify if we have future dates available.
Best Regards,
Jane
Customer Service Rep
Dear Brian Dombroski,
Infants sailing onboard a Norwegian vessel must be at least six months of age at time of sailing. However, for voyages that have 3 or more consecutive days at sea, the infant must be at least 12 months old at time of sailing.
Company policy dictates that a passenger under 21 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years of age or older at the time of embarkation
Norwegian will make every effort to accommodate you, providing you have not entered the 24th week of pregnancy when the cruise ends. Please include your cruise details in an email to the Access Desk with a medical certificate establishing your due date prior to your cruise.
Best Regards,
Jeccy
Customer Service Rep
Dear Lily,
Complimentary airport transfers are available for guests with flights arriving between 7:00am and 10:00pm.
If any delay after 10:00PM, there will be a fee (10:01pm-6:59am(+$12/Person))
Best Regards,
Jeccy
Customer Service Rep
Dear Angela,
The tour offers pickup from the given pickup locations only, please select when booking online as below:
8:00am Burnaby ESSO Gas station, 4444 Kingsway, Burnaby
8:00am Vancouver Oakridge Centre, 41st Avenue & Cambie
6:20am Coquitlam Anson Plaza, 3027 Anson Ave Coquitlam, BC V3B 2H6
6:40am Surrey Guildford Recreation Center, 15105 105th Avenue, Surrey, BC
7:20am Richmond East Entrance of Lansdowne Mall, 5300 No 3 Road #100, Richmond, BC V6X 2X9, Canada
8:20am Chinatown Chinese Culture Center, 50 East Pender St, Vancouver
Best Regards,
Jeccy
Customer Service Rep
Dear Lily,
Optional tours are booked through the tour guide while you are on the tour. If you do not wish to participate in certain tour activities, you can roam around the tourist attraction as you please. The tour guide will inform guests on the return time to the tour coach before he dismisses the group.
Best Regards,
Jeccy
Customer Service Rep
Hello!
We are a group of 4 adults. I was wondering if this tour does Airport pickup on July 20th. We are taking a late night flight to New York arriving around 6:20 AM at JFK.
We are interested in the 7 day 23-4095 tour that starts on July 20th to July 26th. Please respond ASAP because we have to book our flight.
Dear John Ty,
The selected tour package does not offer airport pickup, please view the pick up locations we offer:
7:00am Tous Les Jours Bakery, 39-02, Union St, Flushing NY 11354
7:30am Manhattan, 401, Broadway, New York NY 10013
If you would like a tour package with airport transfer, you can view this 8-day tour package:
https://www.tours4fun.com/8-day-usa-and-canada-east-coast-bus-tour-package.html
We strongly suggest you book air tickets after receiving our confirmation letter.
Best Regards,
Jeccy
Customer Service Rep
We are a party of 3 interested in this 6 day trip (2-120). However, one person would like to drop off at the end of day 4 i.e. return home from Salt Lake City. The other 2 will continue for the full duration of the trip. Is that ok?
Dear Ajay Bansal,
Please note that our price will remain the same if you choose to depart the tour early.
When making the reservation please leave a note in the comment section as we will need to check the itinerary as it is adjustable to change due to departure dates.
Best Regards,
Jeccy
Customer Service Rep
Dear customer,
The transfer to Los Angeles (Kodak theater: approx 4pm & Holiday Inn Select: approx 7-8pm )will be an additional $35/Person
Best Regards,
Andy
Customer Service Rep
if we arrive in the afternoon or evening. will you pick us up in the airport?? do we join the tour directly or stay in hotel first and start the tour tomorrow?? do you have an idea?
Dear customer,
This tour does not offer airport pick you will need to select one of the pick ups location we offer as they depart early in the morning.
Best Regards,
Andy
Customer Service Rep
In "package Excludes part" on the red font, It said that It's mandatory to pay all of those list? or just some of it?
So, it's mean i have to pay before i enter each city?
but for colosseum and gondola above the red font it said that it is an optional. If i don't want to enter the colosseum or ride gondola then i don't have to pay for that right?
and the last part it talks about the food, Is it mandatory to eat the food that u provide? or I can decide by myself?
so, for lunch and dinner you will drop the tourist at the restaurant area and we can just go and eat by ourselves? and for breakfast did you mean hotel breakfast or the trip will provide?
Dear Sandy,
Below are the mandatory city entrance fees payable to the tour escort payable during your travels.
Italy entrance fees (the following fees are mandatory to be paid before entering the city):
- Venice City Entrance+Boat Trip+ City Tax: 15.00 Euro/person
- Florence City Entrance+ City Tax: 10.00 Euro/person
- Rome City Entrance+ City Tax: 10.00 Euro/person
- Pisa City Entrance: 5.00 Euro/person
- Monte Carlo City entrance: 5.00 Euro/person
The other optional tours depends on you, as well as meal plan. Tour cost does not include meal.
Best Regards,
Jeccy
Customer Service Rep