Dear Lien, We do offer a pick up location in San Jose at 7:00am Izzo Restaurant, 1701 Lundy Ave. San Jose, CA 95131 To place a reservation, kindly follow the steps located on the right side of the detailed tour page. Best Regards, Alex Customer Service Rep

Dear Marilyn, The E-ticket will be issued after the confirmation of your order, then you print it out as a voucher, **Vouchers may be redeemed at the scheduled location on the tour page. You must present this voucher along with a photo ID to pick up your card(s). You have to self-transfer to the locations below to pickup your card: The California Welcome Center Address: 928 N Coast Hwy, Oceanside, CA 92054 Phone: (760) 721-1101 Hours: Daily 9am-5pm Closed: New Years, Easter, Thanksgiving and Christmas. All holiday hours are subject to change without notice. Directions from San Diego: I-5 North to Exit 54A for Coast Highway Turn Left at San Luis Rey Mission Expressway and right on N Coast Highway Directions from Los Angeles: I-5 South to Exit 54B toward Oceanside Harbor/Camp Pendleton and merge onto N Coast Highway The International Visitor's Information Center Address: 1040 1/3 West Broadway (at Harbor Drive), San Diego, CA 92101 Phone: (619) 236-1212 Hours: June-Sept. 9am-5pm, Oct-May. 9am-4pm Closed: New Years Day, Thanksgiving Day and Christmas Day Best Regards, Jeccy Customer Service Rep