Q1 : If we reserve for next year 03June2015, tour code 6-5945. Is the tour confirm depart? Any minimum no of paxs to go? We are 3 person.
Q2 : Tour is base on chinese speaking or english speaking? Bilingual ?
Q3 : Is it a compulsory to take up the optional?
Dear Yuki Goh,
Thanks for your inquiry.
It usually takes us one to two business days to confirm a booking after receiving the full payment. If we confirm a booking and issue the e-ticket, it means the tour is confirmed to be operated.
This tour is escorted by a professional bilingual tour guide and/or driver guide(English/Chinese). Tours and/ or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.
For the optional tours, customers have the option to join or not to join. We recommend our customers to join some of the optional tours which they are interested in.
Best Regards,
Blaire
Customer Service Rep
Dear Lemon,
Thanks for your inquiry.
The tour guide will endeavour to include the 9/11 Memorial as part of the sightseeing for the New York City tour. Six World Trade center will be visible from memorial museum.
Best Regards,
Blaire
Customer Service Rep
Hi, I'd like to book 4 people (for the 1-day bus tour Grand Canyon South Rim - Hoover Dam bus)on Fri Dec. 26, 2014 but I have some questions:
1) We will stay in a relative's home at Vegas (not a hotel) so where's the location that we can park a car and take the bus?
2) What time we should be there?
Thank you
Dear Nico,
When placing your reservation online, please leave a note with the address of your location, so that we may check pick-up availability when your tour is confirmed and assign the closest pick-up available.
Pickup time is dependent on your hotel location and will be between 6:00am and 7:00am.
Best Regards,
Jane
Customer Service Rep
Dear Margaret,
Each passenger is allowed to check-in with one standard-size piece of luggage.
We currently do not have 2015 schedule available at the moment, we will have an update sometime December with more available dates.
Best Regards,
Jane
Customer Service Rep
Dear Ira,
This tour is conducted in a big motor coach bus that seats about 50 guest.
You can select to be seated in the first 3 rows on the bus during Rockies tour for an additional fee.
At the moment this tour is not yet currently updated for our 2015 dates but will be by the end of this year.
Best Regards,
Andy
Customer Service Rep
Dear Lia,
You will need to self dismiss the tour on day 6 and find your own transportation to SFO airport.
Please leave a note in the comment section when making the reservation if you will leave the tour early.
Best Regards,
Andy
Customer Service Rep
Dear David,
The closest pick up we can offer to the Sheraton Downtown will be:
6:45am
Retirement Complex Chinatown, 600 N Broadway, Los Angeles, CA 90012
Best Regards,
Emma
Customer Service Rep
Dear Sally,
During this 8 days tour, we will visit the Quebec City. The visit route is subject to the tour guide's arrangement. You will also have chance to choose optional tour visiting of Quebec La Citadelle.
You can book with your tour guide if you wish to visit it.
Best Regards,
Emma
Customer Service Rep
I read the itineraries of this tour and found that there were some places marked as an optional. Can you please explain what's the meaning of optional?
Does it mean that we can visit that places with additional costs or we only go there when time and weather permits?
Thank you.
Dear Sally,
The optional tour means customer can choose to visit at your own expense when you are on the tour.
If you wish to take it, please book and pay cash with your tour guide. Then tour guide will arrange tickets and visiting for you accordingly.
Please check more detailed information regarding the optional tours through following link in tour package excludes:
https://www.tours4fun.com/8-day-usa-and-canada-east-coast-bus-tour-package.html#pricing
Best Regards,
Emma
Customer Service Rep