Hi Sirs,
FYI, I am from Penang, Malaysia. I have 2 person would like to follow this tour.
1. How much Tour guides and drivers we need to pay for the total package?
2. If we follow 20th December tour when the package start?
Our Hotel room will start on 20th December?
3. Do i need to arrive early 1 day? Can you book a room for us?
Dear Kah Wai,
1. The service fee to the tour guide and driver is included in the tour price.
2. If you choose departure date on 12/20, the tour will start on 12/20. There will be accommodation arranged on the same day.
3. It's subject to your travel plan. We will be able to arrange 1 night pre-tour hotel extension for you. Please leave us a comment when making an order online so that we can send you the quotation. You can also choose to add a hotel extension online pre tour before you checkout the tour reservation to get promotional discounts on hotel bookings together with the tour packages.
Best Regards,
Enny
Customer Service Rep
We plan to take tour code 11-1147 but we will be back to new zealand on Dec. 5 .Can u drop us to our hotel we booked in from nov. 27 to Dec. 5. Thank u very much
Dear Olivia,
Thanks for your inquiry.
This tour only includes complimentary drop off to LAX airport on the last day of the trip. You will have to arrange your own transportation to your hotel after the drop off.
Best Regards,
Blaire
Customer Service Rep
Hi. I would like to ask:
1. if the entrance fees to visiting attractions shown above (other than optional tour) are included as part of the ground tour price.
2. if we wish to join the optional tour, should we inform upon booking of this ground trip or arrange with tour guide when we reach.
3. if there is any tour on any of the following dates and if yes, what will be the ground tour price as the above pricing is up to March:
a. 30 May 2015 till 9 June 2015
b. 29 Aug 2015 till 8 Sept 2015
c. 3rd Oct 2015 till 13 Oct 2015
Thanks.
Dear Low,
Most of the sights visited will not require any entrance fees payable, and only the optional tour admission fees will be payable on tour as listed on the package exlcudes section of the tour's information page. To partake in the available optional tours/ attractions, you will simply have to inform the tour guide on the day the tours come available. Please check back with us around January, 2015 for the tour's available dates and prices for departures past March, 2015.
Thank you for our inquiry.
Best Regards,
Steve
Customer Service Rep
Hello, I'm interested in the 7-Day Grand Canyon, Las Vegas, Los Angeles, San Francisco Package Tour from Los Angeles **Super Value**
1. If the tour does not provide meals, do we have to buy all the meals for each day? Can I have breakfast in the hotel?
2. If I don't want to buy every meal, can I bring my own meals and have it in my hotel for several meals?
Dear Binghwa Jung,
Thank you for your interest in our tours. We do not provide the meals in this tour package. The meal stops will be arranged by the tour guide during the tour. He usually arranges stops at buffets, food courts and fast food restaurants.
We do not recommend that you take your own meals since the hotels where you are accommodated do not offer a fridge nor a microwave oven. Also since you do have various sites to see on tour we do not guarantee that the hotel will be the same each night.
Thank you very much for your inquiry.
Best Regards,
Adriana
Customer Service Rep
Dear Chris Hernandez,
This tour package departs on every Saturday with only one default departure time/location as below:
9:00am
Place d'Italie (McDonalds Restaurant), 211 Boulevard Vincent Auriol, 75013 Paris, France
After your reservation is confirmed, you will need to arrive at the default departure location on time for joining the tour on day 1. Otherwise, the tour will be on its way and you will miss it.
We suggest you to re-consider your flight arrangement accordingly.
If you need further assistance, you may also contact our customer service team at:
Tel: 1-866-933-7368 (US&Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)**
We will be more than happy to help.
Best Regards,
Jason
Customer Service Rep
Dear Dewan Ullah,
We recommend 1 medium piece of standard sized baggage (about 50 lbs) and 1 carry on for each passenger due to the load limitations of the tour coaches.
Best Regards,
Andy
Customer Service Rep
Do you hv tour code 29-3474 Whinchester departure on 28th Nov? Would like to book for 8 persons. And on 29th approximately what time to reach LA? Hence we hv to catch the international flight on 10:45 pm. Thanks.
Dear Tjandra,
This tour only departs on Thursdays and in November we can offer you departures on the 13th, 20th, or 27th.
Best Regards,
Andy
Customer Service Rep
Hi
Pl explain what is meant by 'the third guest joins the tour for free'.
If there are 5 people on the tour with 2 hotel rooms, I pay for 4 persons only? Is this deducted from the total cost?
Tks.
Dear Bee,
Our buy 2 get 1 free is applicable on a shared room basis.
This means that if 3 people share one hotel room while on tour, the 3rd person will be free for the tour (except applicable *admission fee $299) on share room basis.
For your family of 5 you will need to select two rooms while on tour, the first room where there are only two guest you will need to pay the fee per person.
The second room where there are three guest, 2 will pay the regular price and the third will only pay the admission fee.
Best Regards,
Andy
Customer Service Rep
Hi,
I have a family of 4, we are very interested on your 7D tour.
Like to check if you have the 7D rocky mountains tour next year for the period 23rd May to 29th May 2015, to start the tour in Vancouver on 23rd May and end in Seattle on 29th May? Please help to give advice soonest.
Thanks.
Carol
do u have a package tour which is including madame tussaud, intrepid sea, air & space museum, niagara falls, hersey chocolate, etc during 12 Dec until 21 Dec? we will arrive in JFK, new york on Dec12, 2014 at 9.00 AM. We are a group with 3 persons. Thanks