Hello,
We plan to book Great ocean road tour on Sep 23 Fri and are interested in the Helicopter Flight, how long is the ride?
Also, we stay at Art Series - The Larwill Studio (48 Flemington Rd, Parkville VIC 3052, Australia), can you pick us up there? if yes, what time will it be?
Many thanks,
Valerie
Dear Valerie,
Thank you for your inquiry.
The flight time is less than 30 minutes. If you need hotel pickup service, please leave us your hotel information at the "Checkout" page and we'll confirm with our local tour office for a detailed pickup information for you.
Best Regards,
Charlene
Customer Service Rep
Dear ANA,
Thank you for your inquiry.
Regretfully we will not be able to drop you off in Burbank area. The closest drop-off location will be Chinatown Senior Citizen Center 600 N Broadway, Los Angeles, CA 90012. The distance is about 15 minutes by taxi.
Best Regards,
Charlene
Customer Service Rep
Hi,
We are looking at departing on 8th Dec 2015, we have 9 people in total.
We will like to go to universal studio on day 2 and end our tour at Yosemite on day 9 for our extension stay in Yosemite and SF.
Please advise if its doable. Thanks.
Dear Flo,
Thank you for your inquiry.
In that case, we suggest that you leave us a note in the comment section so that we can be informed of your request for the tour itinerary.
And if you want to end the tour at Yosemite, you need to arrange your own accommodation there and transportation back to San Francisco or Los Angeles.
Best Regards,
Charlene
Customer Service Rep
HI! We are planning to book our tour the second time around in Europe with you guys I just would like to know should we book this tour 56-53116, can we have optional tour upon reaching Salzburg? I mean can we have a chance to visit places where Sound of Music was filmed?
Thanks and regards!
Dear Charm,
Regretfully this tour doesn't include visiting the set where Sound of Music was filmed. But you can ask the tour guide after joining the tour and see if you will be able to have some free time to do it on your own.
Best Regards,
Enny
Customer Service Rep
Hi,
I wanted to ask if we could get this tour but we are staying with a family in vegas instead of your suggested hotel? Is it possible? Because awe are also to go to LA so this tour is perfect for us. Which means we join the 2nd day and the 3rd. Thank you.
Normi
How long will it take to get from Holiday Inn Express Kennedy Airport to the meeting point and what would be the best mode of transportation to the meeting point?
Dear Annie,
The distance from your hotel to the meeting points is about 30 minutes by taxi. You can see the direction here https://goo.gl/maps/j3r42
We recommend you to take a taxi to the meeting point. You can also see public transportation information in the link above.
Best Regards,
Enny
Customer Service Rep
Hi,
Thank you for quick response.
Do you mean that I could join on the 24th October even I arrived later than 3:30 if I do self check in to Excalibur hotel?
In that case, how could I get information for following trip? Would someone leave info for us?
Do you also mean that we will arrive in Las Vegas on the day 6 around 8:30pm?
If we end on the day 6, what time should we check out on the day 7?
Is it possible to late check out?
If possible, how much it would be extra?
I also would like know how many available seats are remained for 24th of Oct.
Thank you in advance.
Regards,
Arin
Dear Arin Kim,
Please contact us 1 or 2 days before tour departure and request for tour guide information. On the first day of the tour, you will need to contact the tour guide for the assistance to check in.
Yes, usually the tour will end in Las Vegas around 8:30pm. But please double check with the tour guide after joining the tour.
The check-out time is 12:00pm. If you want to check out late, please check with the hotel regarding the extra charge.
Regretfully we will not be able to provide the number of available seats as they are being sold at the same time. You can always check the availability in the calendar in "Book Now" section.
Best Regards,
Enny
Customer Service Rep
I would like to attend this tour on 14 ~ 15, Sep. (4 people, stay in Bonston)
And I want to see the Niagara Falls in Canada ("Canadn View").
Is it possible with this tour (Product Code: 60-2283)?
If not, please recommend other tour programs.
Pleasa answer me as soon as possile.
I have a visitor from Australia, does she need to secure a visa to cross the border from NY? Is this a guided tour? how many meals are included in the whole tour?
Dear Evelyn,
This is a guided tour. Meals are not included in the tour package. Meal stops will be arranged by tour guide at restaurants, food courts, etc..
Regretfully we don't provide visa related information, please contact your local embassy for an accurate answer.
Best Regards,
Enny
Customer Service Rep