Hi, my name is Eric.
I have a few question.
Why is my tour cancelled?
Reservation Number: E-816526
Please let me know. And if its cancel when will i get my refund??
Dear Eric,
It appears that the reason this tour was cancelled is because of the payment. It shows that they tried calling you to request for acknowledgement of credit card billing form, but you were not around to take the call so they left a VM. Apparently, they did not hear from you about it so they voided the payment on the credit card. It will reflect back on your credit card in 24 to 48 hours. If it has not, try to call your bank.
Best Regards,
Gianne
Customer Service Rep
Dear Veronica,
Thanks for your interest in making a reservation with Tours4Fun.
You will need to have a valid passport and other travel documents when you cross Canada.
The price will be USD $368 / person for double occupancy for this tour.
Thank you for your inquiry. Please reply to this email or call us at 1-866- 933-7368 (US&Canada), 1-626- 389-8668(International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Gianne
Customer Service Rep
I have about 40 -45 people that would like to take this tour earliest time next year. Could you please help me what to do in order for my group get guaranteed seats. Will it be possible for us to travel exclusively. I understand it’s a first come first serve basis but having a big group like this can sometime be a challenging to put together. Also, I would like to know if I can be assigned to an agent from your company that I can speak to someone consistently, like a group tour specialist.
Dear Elsa,
Please check back with us around January next year for updates on the tour's available departures and prices for the 2019 travel season.
You can fill out a booking form to place an order for a group and we can assign someone to assist you with your group reservation.
You can download the booking form by following the link below:
https://www.tours4fun.com/Tours4Fun_Booking_Form.doc
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Dear Shabahat,
For the following tour, all details and pricing will be listed on our website.
https://www.tours4fun.com/niagara-falls-watkins-glenn-corning-glass-tour-2-day.html
The total tour reservation price booking 3 travelers in 1 room will only be $205.20 without the hotel upgrade. Each room will have 2 double beds.
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Dear Sebastian,
The tour only allows travelers to join from the available meeting points:
https://www.tours4fun.com/one-day-victoria-tour-1.html#meeting_point
The closest pickup location you can join the tour at from your hotel will be the Chinatown location which will be a 10 minute drive away:
6:45AM Vancouver Chinatown Chinese Culture Center 50 East Pender St, Vancouver
The tour package price will include:
Complimentary pick-up and drop-off to chosen location (see meeting point)
Tax Included
Ground transportation in tour coach
Admissions to BC Ferry & Butchart Gardens (Per Itinerary)
Professional tour escort
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Dear sir/ma
we are local travel agency in freetown sierra leone we have clint that intress on tours and hotel booking serbia
if you can get tour august and september please i want you list the tour and the prices you can get back to us on our email or number 0023279150013
we are waiting for your respond as soon as possible
Dear Tracy,
To view available dates and get quotes for the tour's prices online, simply click on check availability and select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right section of the tour information page. Select your options for the tour then click on "BOOK NOW".
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Hi! I am planning to take the 4 days tour. I am from Philippines and I am currently applying for a tourist visa in Canada. Is there any way that I can reserve it first until I get a visa approval?And how much will it cost for these?I plan to include in in my travel itinerary for my visa application. Hoping to hear a feedback soon. Thank you
Dear Daisy,
- There are no required documents to reserve your tour online.
Therefore, a reservation can be made in the case that the Visa will be available on or before the date of departure.
-There are no fees or costs to make a reservation without a Visa.
-Please note, the traveler is responsible for obtaining and bringing any travel documents that may be necessary during the tour.
Please note that the standard cancellation policy will apply if you have to cancel your reservation if you are unable to obtain a visa for travel to Canada.
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Hello Ceres,
Tours may be subject to cancellation if the minimum required number of travelers is not met for an offered departure. Due to the tour's popularity, the tour will depart for most all travel dates offered.
Thank you for your inquiry.
Best Regards,
Celine
Customer Service Rep
Dear Larry,
Thank you for your interest in our tours and services!
I confirmed that bus should be back at 9PM, however, we recommend customers to calculate 1 hour more due to traffic or any other incovenience.
Please let me know if there's anything else I can do for you, I'll be happy to help you!
I hope you have a blessed day. Thank you for choosing Tours4Fun!
Best Regards,
Natalie
Customer Service Rep
Dear Rosa,
Thank you for your interest in our tours and services!
Per itinerary on website, you can see on headline of Day 1 that hotel name examples are Banff Spruce Grove inn/ Voyager Inn/ Inns of Banff or similar. However hotel will not be confirmed until group it's been confirmed. You will receive all details in final itinerary and confirmation 1 week prior to initial date.
Please let me know if there's anything else I can do for you, I'll be happy to help you.
I hope you have a blessed day. Thank you for choosing Tours4Fun!
Best Regards,
Natalie
Customer Service Rep