Hi, My wife and I are interested in your 7-Day Italy, Switzerland, and France Tour Code: 56-24534. We would like to book the tour starting on 19th Dec 2015.
My flight from Malaysia will only arrive on 19th Dec 2015 at 7am (local Paris time). Do you think we have enough time to go to the starting point to join the tour?
If not, we may take a day earlier to arrive on 18th Dec and if that's the case, which lower cost hotel would you recommend? Preferably near to the starting place of the tour. Tks
Dear Teng Aun Chongt,
Considering any unforeseen delays, and taxi service that you will have to obtain, we do not recommended having an arrival flight so close to the departure time.
We recommend you arrive 1 day before the tour start date.
Please leave a note for a pre hotel request in the comment box when placing your reservation online so that we can quote you for a pre tour hotel accordingly.
Best Regards,
Teiyana
Customer Service Rep
Hello my parents are visiting Rome from the 16th of July to the 23, I am interested in this tour my concern is the language, we are from Costa Rica and they don't speak english.
Dear Carolina,
Thank you for your inquiry.
This tour is currently only offered in English. We do not have a similar tour with a Spanish speaking tour guide.
Best Regards,
Tom
Customer Service Rep
Dear Robyn,
Thank you for your inquiry.
The tour cost only include the Alcatraz ticket and does not include the entrance fee to Yosemite National Park.
The price for the Yosemite National Park entrance fee is $10.00.
Best Regards,
Tom
Customer Service Rep
I am interested in the 6 day Andalucia and Valencia Spain tour (first class). What stops will be made in Valencia, Zargoza and Madrid? Do you have space available for two adults on Sunday, Sept. 6 leaving Barcelona?
Dear Risa,
The specific stops will be arranged by the tour guide who will provide a detailed itinerary to the group once you join the tour.
At major locations on the tour, you will have anywhere from 2-3 hours total sightseeing time.
For locations listed as optional excursions, you will usually spend approximately 1-2 hours at these locations.
At minor locations, you will stop for approximately 15-20 minutes. This time is sufficient for the tour guide to lead you to the best spots for photo opportunities while on tour.
Please Note:
The above time estimates are approximate and are subject to adjustments as the daily schedule of the tour will be arranged by the tour guide.
Best Regards,
Teiyana
Customer Service Rep
Dear Ivan,
All US Citizens, must have proper identification to return back to the USA. A passport, passport card or valid documentation is required to return to USA. For Non US Citizens, please consult with your embassy.
Victor
Customer Service Rep
Hi, I want to ask regarding the last day of the tour (which is in Frankfurt). It is stated there that the accommodation is "Mercure Hotel & Residenz Frankfurt Messe / Novotel or similar". So are we still provided with a hotel for the final day?
Thanks.
Dear Patrice,
This tour includes 10 night hotel accommodation and so the last night hotel will be on Day 10, we apologize for the confusion.
Best Regards,
Teaiyana
Customer Service Rep
We will join the this tour code 82-15934.- start 7 Jun 2015
Q1. Is there any max ludgage to bring in this tour?
Q2. The plan: will be in NY since 6 June 2015, then just check in the hotel for 1 night, then join the tour. If there is any ludgage size limit, can we keep the ludgage in the concierge?
Dear Dyah,
Currently, June 7th is available for booking. To place a reservation, kindly follow the steps located on the right side of the detailed tour page.
We recommend to book as soon as possible as the reservation is subject to final confirmation within 1 to 2 business days to process.
Each guest is allowed to travel with medium size luggage weighing no more than 50 lbs and 1 carry on per person.
Best Regards,
Victor
Customer Service Rep
Dear Suzie,
Please contact your local Embassy for more information regarding the VISA requirements for Europe.
We do not assist with documentation, you must have the proper documents in advance.
Best Regards,
Victor
Customer Service Rep
Interested for the 4 days tour code 5-2947 on June 27. If I select Chinatown as the meeting place, does it mean the pickup and drop off? If I book 3 guests in one room, do I need to give the exact name or I can change the name later. Any idea the approximate return at Chinatown at the end of the tour or 4th day?
Dear Rose Rasgo,
The meeting point you select will be the drop off location as well.
You will need to input the exact names as shown on there ID's to be able to join the tour.
If you do not put the exact names and you later wish to change, you are subject to a $30.00 Amendment fee for making changes.
The drop off time about 7-8pm depending on traffic and weather conditions with an 1 hr delay.
Best Regards,
Victor
Customer Service Rep
I saw from the Overview that we shall be staying at San Jose overnight.
However, the location of the overnight stay of Day 2 was not clear.
Is it going to be San Jose (Double Tree / Crowne Plaza or equivalent) or somewhere else in SFO etc?
Also is it possible to make a specific request about staying in Crowne Plaza Silicon Valley and nowhere else?
Thank you and looking forward to the trip!
Dear Jitesh,
Usually we use Double Tree / Crowne Plaza Silicon Valley or similar hotel quality for Day 2 of this tour.
Regretfully, you are unable to request a specific hotel as it will be based on availability for your travel dates.
Best Regards,
Teiyana
Customer Service Rep