This 3-day tour was packed with exciting experiences. The Ottawa Winterlude was magical, especially the ice sculptures. The Quebec Winter Carnival was lively and full of unique traditions. Staying at the Ice Hotel was a once-in-a-lifetime e..xperience, and dog sledding was an absolute thrill!Read full review
Everything about this tour was amazing. From the colorful festivities at the Quebec Winter Carnival to the charm of Ottawa Winterlude, every moment felt special. The Ice Hotel was stunning and so unique. Dog sledding through the snowy lands..cape was the highlight of the trip!Read full review
Tour is average. Bus should have bus sunshades and water bottle holder. Tour guide should provide drinking water when needed. Option meal from tour guide is teriyaki with chopsticks only, no spoon or fork ...
Too much traveling very less time for enjoying the beauty of nature. Food requirements catered only keeping in mind Chinese people. No options for vegetarian food.
Never again!!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought that you are the leading ..and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review
By: Daniele Schacca | Sun Oct 06, 2019 at 01.26 AM
Brian Montgomery was the best tour guide ever!!! I would love to book another tour with him and not my other tour guide. The drivers need to relax more and stop driving aggressively
we have taken several package tours with Tours4fun. In all our previous tours we enjoyed. the tour guides and bus drivers were excellent. In this tour also the bus driver was very efficient and great. But some how the tour guide was not to ..the standards of Tours4fun. In many occasions he was very rude and was community oriented than being customer oriented. Its up to the company to take car of this issue. We am worried to plan my next trip, probably might bump in to the same guide.Read full review
Tour was good not to bad. Accommodation is good. Its the discomfort we had because we are not allowed yo use the bus washroom and we have to hold our pee for 2- 3 hrs travel till we reach our next stop/destination. Need to improve food ..selectikns. Chinese buffet for lunch and dinner in same day. Last lunch we had was very bad. Other than that everything is ok.Read full review