Overall, a very good experience. Value for money, good itinerary, fair hotels and fun and caring guides (except for one - Brandon who in my opinion is very cynical and almost condescending).
Brandon was our guide from Frankfurt to Paris ..on July 22-24. He seemed to be always in a hurry and not care. He came across as if he did not want to be there. When I asked him a question, he would be in a hurry and say that's a personal question and would not entertain it at that time. But the question was about our intention of not going with the bus tour at night after the scheduled itinerary because we're going to a friends home for dinner in Amsterdam. He believed this was not a "business" question so he wouldn't answer it then for at that time he was only entertaining business questions. It's not that fact that he's prioritising questions but his way of speaking, it was abrupt and as said earlier, almost condescending. When I asked where was the voted best “French Fries” in Amsterdam - he answered abruptly and curtly, it’s not French fries, we are not in France. Very unfriendly and not “guide -like”.
Brandon was an unpleasant experience considering just the day before we had Lex who was our guide from Zurich to Frankfurt on July 21-22. Lex was excellent, nice, helpful and funny! We had fun just being in the bus for hours (there was an accident in the highway from Titisee to Frankfurt and we were stuck in the highway for 2 hours) because he made sure we were comfortable, informed and yes, even entertained.
Mickey our guide in Paris from July 24-26 was also great. Mickey was helpful, informative and answered all our questions that we had. She made sure we were taken cared of and when the Paris Hotel did not have airconditioning in the middle of the heatwave, she was even able to work with her company Eugogo to treat us to the River Seine Cruise for free to lift our spirits up. This act which may be considered by many as not enough to compensate AC issue, was very much appreciated.
Again, we’re happy overall and would recommend this tour.Read full review
Overall it was a great tour! Lex was a great tour guide! Extremely knowledgeable and openly shared a lot of information with us.
The trip was the most economical way for our family of 7 to see eastern Europe. By then end, everyone was ha..ppy with the trip and learned the places they want to see again and which places they had seen enough of.
The biggest issue i had was, when we went to several of the cities we were simply dropped off in the middle of a shopping center/plaza and told to meet the bus in 2-3 hours. To me, it would have been better drive us around the city, show us the major attractions, have a photo stop or 2, and then give us 60 -90mins of free time for shopping and food.
Some the hotels lacked what i would consider essentials, like a hot water kettle, coffee cups etc. Additionally, most of the hotels were well outside the city center and had only fast food diner dinner options nearby.
None of these things were trip breakers for us, we made do and adjusted as needed.Read full review
Tour guide and driver were knowledgeable and friendly. Driver drove cautiously. Nice places to visit. What I disliked was the hotel included in the package. Hotel was old, and untidy.
Everything was organise. Tour leader and driver is experienced. Most important things are told before hand. Hotel in Frankfurt and Amsterdam is very good but not Paris which is way below par.By adding a bit of tour fees for changing to a la..rger hotel in Paris will make a big difference.Read full review
It was a quick trip with a good overview of various cities. I was disappointed with the location of accommodations at service centres or airports, but understand that the trip was budget. The bus was very comfortable and very prompt and lo..ved the convenience of being able to recharge. Holiday inn was very good others not so much.Read full review
Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
My thought, my friend and I were on a trip of a lifetime in Europe so we thought until we were left behind at Saint Pancras station in London. I sent emails and called but no one wants to listen to our side. Very disappointed and will never.. recommend tours 4 to anyone..Read full review
The 7 day trip went to some incredible places - bit of time in the van but totally worth it given how amazing each place is. And this trip was a great snapshot and gave an awesome highlight of the Key West. Definitely need to go back!